From beginning to end it was a great experience! Pete is a pleasure to deal with as well as his crew that did our floor. The crew leader Robert and his guys were very nice and respectful!! I like to judge companies on mistakes made and how they correct those mistakes. No one is perfect and there were a few very minor details that we wanted corrected....well, the 5 star rating alone could be for the corrected mistakes!! Robert came out and corrected exactly what we asked for and we could not be more pleased!! We love our new floor...thanks guys!! Oh and it gets better....12 month interest free financing!!!!!!!!! We had a few companies come out for quotes and all of them lost our business because Havertown offered the financing!! read more

Prices are too high. Same carpet from other companies was $800 less. Would not recommend unless you like to spend money.

One of the first things we needed in our new house with hardwood floors was a stair runner. We popped in on a Saturday and the lovely's wan whose name I now can't remember was incredibly helpful explaining the different products and pricing. We took about 5 samples home to see what we liked best in the space and light which was an unexpected bonus. Monday we had measurements and a price that was so reasonable we decided to do our basement stairs as well. So, so happy with both the experience and end result. read more

Havertown Carpet - Stair runner installed - Carpet Installation Near Me - Havertown, Pennsylvania

Had them out to install a stair runner. From initial contact to installation they were very timely and efficient. The end product looks amazing and I couldn't be more pleased. read more

Havertown Carpet - a staircase in a home - Carpet Installation Near Me - Havertown, Pennsylvania

Harry needs to go. He was very rude, not trustworthy, VERY impatient and misleading. He is no way credible..I wasn't sure if this was his first day on the job or what. He went back and forth on contradictions I couldn't keep up and it was nonstop to the point I don't even think he knew what he was saying. He wasn't direct with pricing and didn't seem to understand basic math. For this reason we went with another place. read more

Super customer service - even during Covid. Responsive by phone and email. Timely, organized, wide selection of products. They came to the house, we met outside in masks, and we selected our materials. Patient professional measured inside, explained thoroughly and gave us written estimates. Friendly and sincere communications all around after that. No pressure. Fair prices. QUALITY INSTALLATION. Lovely people to work with, and we are thrilled with our carpets. Highly recommend! read more

After much debate, we decided to carpet our basement steps. We got several estimates and Havertown Carpet blew the competition out of the water! They beat the closest estimate by over $500, and gave us better quality carpet. We had someone come out to measure and provide us with a variety of samples. After much deliberation, we finally ordered our carpet. We never felt pressured to order the carpet, which was a great feeling. The carpet took about a week and a half to come in (less than the 2 week estimate we were originally given). After the carpet came in, an installer came out and had the stairs carpeted in less than 2 hours. When my husband came home, he was very impressed with the skill and craftsmanship of the carpet installer. Everyone was very professional and answered any questions we had. I would definitely recommend them for any carpet or flooring job. read more

Havertown Carpet - Carpeted steps. Very impressed with the skill of the installer, especially since our walls/steps are so uneven. - Carpet Installation Near Me - Havertown, Pennsylvania

Every step of our business with Havertown Carpet went smoothly! They are quick to respond, know their product and are very helpful and friendly. The actual installation took less than a full day and they happily worked around the weird closet maid things that are in our closets from the previous owners. They also moved all the furniture carefully and would ask me to double check placement. The carpet is so lovely and pricing is reasonable. I would highly recommend Havertown Carpet! read more

Fast, friendly, and efficient service! They were very helpful and patient when I chose the rug. They had exactly the rug I wanted and were patient and didn't pressure me. Even better that they're local. Highly recommend! read more

They came out to my home with a variety of samples. They beat my quote from Lowes by $800!!! The installers did an excellent job and were pretty quick! They even took my scrap piece of carpet, edged it and delivered it to me within the week for FREE! My new area rug looks great in my home office! Overall, I would recommend them without question! read more

Havertown Carpet - Living room with new carpet - Carpet Installation Near Me - Havertown, Pennsylvania

I had a great experience from selection of the carpet to the installation. Everyone was personable, professional and helpful. They had a great selection of carpet and their prices were good. All carpet installation comes with their best padding. I higher recommend them! read more

This isn't so much about the store as it is about the installers. The first group we had was comprised of 3: 2 brothers & the father; the latter did nothing. Only 1 spoke any English & it was minimal. They came early but then went out to the van to sit for another 1/2 hr. when it started to pour & then they remained in the van an additional hour. They blocked access to the only bathroom my elderly handicapped mother used, but 1 of them managed to get in & use it not bothering to lift the toilet seat, thereby getting urine EVERYWHERE! They were rough w/the furniture & dropped 2 pieces. For some reason, they unnecessarily moved furniture in the living room & then later dumped the old carpet and trash in there instead of taking everything immediately outside. The other installers were a bit better for the next set of rooms, but the wrong size carpet had been ordered & they were trying to install the carpet in 3-4 pieces instead of 1. If I hadn't gone in to see why it had been so quiet for so long & to see what the burning smell was, they may have done the quilt-like installation. This also caused additional visits & inconvenience. The stretching that they did wasn't so great or complete either. The latter part is my fault. It was the 4th visit to the house-each time needing prep & clean up & I was just fed up. read more

Great experience working with the team at Havertown Carpet. Harry was incredibly knowledgeable during our in-home consultation and was extremely attentive to our needs and options, ensuring that we had all the information available to us to make our final decision. Matt and Frank completed the install flawlessly. They were punctual, on-time, and very friendly. The entire group at Havertown Carpet provided excellent communication throughout the process. Would highly recommend! read more

Havertown Carpet with Pete was a great experience. My wife and I recently purchased a home in Philadelphia and decided to do hardwood floors on the first floor and carpet on the second floor. She couldn't be happier about the result (despite her high standard as an interior designer) and I couldn't be happier about the price. Pete and the crew even came on a Sunday to complete the work as soon as possible! All in all I've done quite a bit of research and could not find anywhere with a better price, service, and quality. Thanks Pete!!! read more

Havertown Carpet - Beautiful hardwood floor by Havertown Carpet - Carpet Installation Near Me - Havertown, Pennsylvania

I recently wanted my stairs and basement stairs re-carpeted, and stumbled upon Havertown Carpet on Yelp. Within a few days of contacting them, someone came to my house to assess the job and provided me with a ton of samples to browse through. Customer service was top notch, and within 2 weeks my carpet was ripped up and re-installed. I was given a timeframe of 8:30AM - 10:30AM for the guys to show up and begin the job and they arrived promptly at 8:30 and were done within a few hours. I would recommend Havertown Carpet to friends/family since they did such a great job for me. I love my new carpet! read more

On Monday we went to find a carpet for my 80 year old mother's bedroom. Before even getting into what carpet etc, we specifically asked if it could be installed the next Tuesday before she moves into her new place. We were told yes, it was open. But we had to get someone in to measure, since settlement wouldn't be until the next Monday had to make arrangements and jumped on that right away. We would have done this earlier but the seller's agent was being a pain about seeing the unit more than once, which is another story. This WAS supposed to happen tomorrow morning. I get a call a little while ago that they filled up Tuesday slot for installation, do we still want the carpet and wait for 2 weeks. The point was to have it done BEFORE she moves in and not have to make my 80 year old mother, (cancer survivor)uprooting her bedroom to get the carpet. I was told over the phone today that they don't hold a time unless you put a deposit down, irony is they wouldn't even give an estimate of how much to even put one down without measuring. FYI the word deposit was NOT mentioned on our visit. Unfortunately we wasted our time at this company because they came highly recommended by a neighbor. I guess if you want to wait forever to get your carpet and be misled this would be the place to go. My recommendation is don't bother with them. read more

Shane has a variety of samples and really takes the time to walk you through your options and the process. We could not be happier with the look of new our carpet! I would recommend Havertown Carpet Co to new home owners and veterans alike. read more