I was told to go here by my worker's comp doctor for my ankle. It's basically on the corner of…read moreWaipahu Depot Road behind the old American Savings Bank and Times. Walking into this place is like a time warp to the 70's early 80's, The building is very outdated and so is the inside. There's one receptionist out front and two swing doors (sort of out of a Western saloon) that block the inside x-ray rooms. Everyone in the office, sans the old local Japanese guy with a mullet and big Mr. T-chain on his neck with his son that looked like his twin (with a chain too!), was fresh off the boat immigrants. No problem...until I realize they all were getting chest x-rays. Ewww, they all possibly have TB. I wanted to take a shower in rubbing alcohol. After waiting one hour in that tiny god forsaken "waiting room" I go in the back and get my x-ray taken by "Neil Abercromie's brother". He even tells me taking an ankle xray, or anything else apparantly other than chest xrays is a rarity for him. What is this? The Lanakila TB Center?! Germ central. I got the heck out of there fast. Hopefully I don't die of coughing out blood soon.

Soooo terrible. They made us wait more than an hour, while the radiologist keeps on talking,…read moretalking, talking to the owner. Cause of a long wait the patients started to use the barhroom which so happens to be inside the xray room. When we asked what's taking so long, The radilogistl got mad and in a loud voice said that everbody keeps using the bathroom. Why is the bathroom inside the x-ray room in the first place? Definitely not recommendable.

From the Administration, Nurses and Doctor Everyone is…read morefriendly and attentive My mom's favorite was Nurse Akane. Keep up the Great Work Much Mahalo for taking great care of my Mom

I was at the ED with my mom on 09/14 around 7:00 AM but she got there about 3am and there was…read moresomething I found very disheartening. At one point, one of the nurses was talking out loud about a patient who had asked for a foot massage, and the nurses were openly commenting about how demanding the patient was. Me and another family member who was sitting across of me just looked up. I completely understand that working in healthcare can be stressful, and as someone who also works in healthcare, I understand that nurses need a way to cope with difficult or demanding situations. However, I feel that those conversations should happen privately and away from patients and their family members. There were patients and families in the hallway who could hear these conversations. Hearing staff openly discuss patients in that way can make us feel like we are being "too much" or a burden when we ask for help, even though caring for patients is part of their job. I hope the staff can find a better way to communicate and cope with their frustrations without having patients and families within earshot. We understand that healthcare workers have difficult days, but patients are already vulnerable and should feel comfortable asking for help without worrying about being judged or talked about within hearing distance. And what's up with the NOC shift security guard? For a man, you sure have a lot of sass and attitude. Like, I genuinely don't understand it. I sincerely apologize for not knowing where Floor 00 is located, but there was no need for the attitude. If giving me a visitor sticker was too much for you to do, you could've simply said so. You were clearly annoyed for absolutely no reason, and there was no need to make me feel like I was bothering you for simply asking for directions. GO HOME if YOU DONT WANT TO BE THERE.

Cons: * Scheduling…read moretime slots when she doesn't come in until way later. Patient flow delayed. Appointments are useless. Walk ins prioritized. * Wait time too long. * Didn't like to refer to specialists. Not even when requested. Even with PPO insurance. * Office is like a hoarder's space. Makes you feel clusterphobic. * Overprescribed antibiotics. * Lost records. Pros: * Free parking * Friendly front office staff * Walk ins welcomed and prioritized She was my first pediatrician way back and I had no one else to compare her too until later when I transferred to Kaiser-which was an upgrade. I didn't understand why I would be scheduled at 8 or 830am and she would come in at 9a or much later. Her waiting room would already be at full capacity and patients would still be outside the door and she has yet to arrive. I wouldn't get seen until lunch or later. Everytime I saw her for a cold or flu, she would always prescribe antibiotics. I had an ongoing condition under which most providers would refer to a specialist, but she did not. She would only refer to a radiologist for xrays and diagnostic lab for lab work needed.The radiology office is another can of worms-especially the older receptionist when questioning the paperwork or billing. She is not someone I would ever come back to nor bring my kids for patient care. My problems got taken cared of at Kaiser and later in private practice for adult care.

By far the worse pediatrician my children ever had. Making an appointment is useless because they…read moreprioritize the wait list. But even walk ins are useless because the wait time takes forever. The nurse is unorganized. And the pediatrician looks lazy. Idk how she's still a doctor. She pokes the needles into the bed that the children lie on instead of throw it into the hazard waste basket right away. Like idk how many needles have been poked into that bed. And they don't even keep files in an appropriate space. I went to her before I left the island to grab my childrens immunization records and the nurse said she had to go find it. Find it? I'm already off the island and trying to register the kids for school and I've been calling her at least once a week and she hasn't found the time to just email them to me?!? Like how hard is it? If you want a pediatrician, she isn't it. Good luck if you do.

The lady at the check-in counter was so kind and informative. She even went out of her way to print…read moreout information about a financial assistance program for me, which I truly appreciated. This place is full of people who genuinely care about people, and you can feel it in the way they speak to you and treat you. A smile, eye contact, and people who listen to concerns. Those are so important. Those little moments of kindness make such a difference. I also love my doctor and her medical assistant. I feel well taken cared of here. HUGE shoutout to Dr. Medina and her Medical Assistant Carmen. Such rockstars and women who give so much care to world. I used to be a Certified Nurse Assistant. I didn't enjoy my workspace. This is a place I know I would enjoy working for. I also raved about it to my mom who is a House Supervisor at a hospital in Texas. They just do things differently here and you can feel it. I personally also love the modern care and the way care is documented and how the patient has access through the app to all of the medical records. We can also make appointments through the app. It's just great and I can't rave about Kaiser enough. I'm grateful to be a patient here and thankful for the compassion I've experienced every time I visit.

Located close to the Costco in Waipio…read more Free uncovered parking. Much less walking and navigating involved. Park car and a few yards away is entrance. Or catch a ride and drop off in porte cochere. Pharmacy on left the minute you walk in. Eyeglass shop on the right. Elevators just past this eyeglass area. Bathrooms next to elevators. Check-in across from elevators and ladies are very patient and nice, giving directions what floor, what letter to look for, where elevators located, where lab is and must check in there for blood test. Shot Clinic upstairs so took elevator and it's under Letter D. Good signage. Waited one minute in wait area and called in to sit, get my vaccinations quickly and then out. Nurse was very efficient and pleasant. You must make an appointment for flu and Covid vax as this location does not do walk-ins. Pensacola used to but not sure if they still do. Lab was packed so they ask you to take a number to be called to their window to check in. I decided not to do it this time since I figured it would be at least 30 min based on amount of people in their waiting room. It was a Tuesday around 10:00 am. As I was departing, they had tables set up on lanai of front entrance selling coffee, snacks and a short line was forming. All in all it was a very good first experience at this location and I'll return for blood work.

Mister's doctor has a medical office here, and we don't mind it at all!…read more The Queen's West Building is very easy to find from the main highway. Tons of free parking. There is an option to park in a parking lot or in the parking structure which would be steps away from the physician's office entrance. There are lots of places to sit throughout, in the lobby and in the halls! I noticed a bathroom near the elevators of each floor.

This is the second time I've visited this radiology clinic as a walk-in and I can't say enough good…read morethings about them. They're fast, friendly, and efficient. The reception area is well-organized, and the X-ray techs are professional and kind. Today I was under a time crunch and I didn't even have to mention it to Karen, she got me in and out in under 5 minutes.

If you didn't know already, you will by the end of this review. Located beside Queen's Medical…read moreCenter (hospital) is a building that houses many specialty care offices. On the fourth floor is QMCWest Ortho and Rehab Center. How convenient!!! It's a one stop place! See your orthopedist and follow up if needed with a physical therapist on the same floor. Appointments for both areas can be made with the ladies at the front desk. Long gone are the ping pong games between different phone numbers, providers and locations. Easy! Annndd: they have X-ray available in ortho too! No CT scan or MRI at this office (that'll have to be done through QMC's Imaging Department and actual procedure(s) to be done at one of their several locations. Front staff have been so helpful and friendly! Physicians are good! From the group I have personally worked with many of them on a professional basis and attest to their capabilities and bedside manner. There are a few new orthopods that are new to me but so far so good with Dr. Chen (fingers crossed). On the rehab side I've been pretty pleased and impressed with my PT's demeanor and treatment. Another plus to be treated here: FREE parking!

I like Dr Tafoya but the over booking leaves us in his office for about 11/2 - 2 hours Some timesread more

Thank you DR Tafoya. When I arrived in Oahu for a two week visit with my daughter and family I…read moresuddenly developed an eye floater and flashes of light in one eye. I called my wife's retina specialist in Virginia and he said I needed to be seen immediately. Dr Tafoya was able to work me in and completed a thorough exam and determined it was not a dethatched retina and put my mind at ease for my visit. His office also forwarded all his exam results to my wife's retina specialist for me to follow up with. Thank you again. Floyd

Top ratings for Dr. Barcia and the staff for their professional and personal care. Dr. Barcia did…read moremy total shoulder replacement a year ago and it is as good as new (I'm 79 and a former high school, collegiate, and Hawaii Masters Track Club athlete). Follow ups and visits are all timely, informative, and with excellent communication.

Condescending. Kyle Chun was astonishingly insensitive, smug, arrogant, and disinterested in…read morelistening. HE told me how I was feeling. When a doctor blows off your description of your symptoms, leave! I went to Windward Orthopaedic Group instead. Way, way better. Go see Dr Devin Ganesh. He's SO nice to you. And the Drs there are interested in listening. Worth the drive to Kailua. Beware of the doctor that disregards your symptoms an interrupts you while you're talking. That's Kyle Chun. Even some professionals in the building he works in don't like him. That tells you a lot.