Cody and Norman arrived in a timely manner: they professionally explained the troubleshooting…read moreprocess. Each step was further explained. Toilet problems were addressed. Both individuals were knowledgeable and friendly. Thank you. They also cleaned up the area and removed their shoes each time they came in the cottage. Highly recommend Woody's Plumbing.

Woody is an exceptional buisness owner. When the technicians were en route we got a photo of each…read moretechnician and a short bio of each technician that would be working at our house. Cody and Jared were effective, efficient, and excellent problem solvers. Smart and really honest solid guys too. They also got us in 2 days in a row right away. Highly recommend. Mahalo Woodys!

I found out I had a water leak through the EyeOnWater app and reached out to John at Good Guy…read morePlumbing. After doing some troubleshooting on my own--changing toilet parts, checking the irrigation system, and investigating other possible causes--we narrowed the issue down to the main water line. John responded immediately, told me he could send someone out the same day, and even gave me a one-hour arrival window. Based on the information I provided, he was able to give me a quote before anyone even came out, which I really appreciated. As promised, Jonathan arrived right on time. He was incredibly friendly, professional, and knowledgeable. He located the leak surprisingly quickly, and I was shocked at how deep the pipe was buried. At one point, Jonathan was upside down in the hole working to access it! Throughout the process, he clearly explained what needed to be done. He let me know he was going to the store to get a part and would be right back--and he was. He returned quickly and got right back to work. Once the repair was completed, he showed me the damaged section of pipe and explained the fix before covering everything back up. I was especially impressed with the care he took when refilling the hole. He carefully put the soil back in place, and by the end of the job, he was covered from head to toe in mud. It was obvious he worked incredibly hard to get the repair done right. It's been a few days since the repair, and so far everything is working perfectly. The owner of this company is responsive, kind, and most importantly, honest. I highly recommend Good Guys Plumbing for any plumbing needs. They truly live up to their name--they really are "The Good Guys"! Mahalo, John (and Jonathan) for your help. We appreciate you so much!!!

First day in my new condo in Kīhei. No hot water and this very senior woman has no clue how to get…read moreit. It's Sunday. I left a text with Good Guy. He called and walked me through how to turn on the breaker. Then he had me send him pics of the water heater and he told me how to turn it on. No charge. He truly is a good guy. Little did he know that an hour later, a fire truck and ambulance would be at my door to transport my sick sister to hospital (Flu A). We needed hot water and the Good Guy was here to provide it. Thank you, sir. As you told me, "Sometimes people just need a little help."

Kevin is amazing! Awesome!!! Can't praise him enough! A real pro! Will definitely use again if…read moreneeded! Answered the phone promptly and knew exactly what the problem & fix was, w my Maytag freezer door not closing properly causing frost build up and gaskets not sealing correctly...had to reschedule first time around, due to his emergency and was thinking he was no show 2nd time, when he called and came & had the whole thing fixed, cleaned, and tightened in about 30 min in spite of all my questions! Showed me how to clean out pet fur (ugh!!) from the condenser(?) coil area and sprayed a lubricant to keep rails sliding properly... tightened & rehung freezer door, what a relief!!!

OK- so on Maui I feel like our standards are altered. And I shouldn't be suprised but:…read more 1) My phone call was promptly returned 2) I was able to get the parts ordered before the service call- based on the "error messages" on our oven. 3) The technician called when the parts came in. 4) Kevin made an appointment based on our availability 5) The tech came when he said he would 6) He charged what he said he would. (not to mention, affable, polite and helpful) It is extraordinarily difficult to get these 6 efficient steps in one transaction. And then the cookies baked...