Decided to try this luau after researching luau options on the big island, and unfortunately it fell short of expectations.
On every Hawaii trip I try to do a luau, so I've been to a few, and this is the second one I've done on the big island.
There are three main areas I judge in a luau, and I'll expand on each category or this place; location/setting, food/drinks, and entertainment.
First the location setting. Although located at the Fairmont orchid resort, a beautiful and well kept property, the luau itself was "makeshift" utilizing cheap plastic chairs and tables and placed between the golf course and tennis courts, over a mile away from the coast with no sunset or real ocean view. Most other luau's I've been to are more like restaurants with permanent structures set right on the coast, so this place falls way short in this category. Perhaps the only upside, and maybe this was exclusive to the day we went (i.e. they didn't sell a lot of tickets, so didn't need to set up more tables), is that it wasn't that large so felt a bit more intimate. Still a lot of people, but not as many as other luaus I've attended.
I had read rave reviews about the food, and while it too fell short of expectations - it wasn't all bad. I'll definitely give it credit for a large selection and variety, but the food was overall "meh." The poke, fish, shrimp and chicken were good but the beef and pork were awful. Again, due to the "makeshift" nature of this luau, there was no actual hog roast. The pulled pork they served was clearly not from a recently dug up roasted pig - and it tasted disgusting; this was the biggest let down as you expect amazing pulled pork when you goto a luau. They lacked variety in drinks, so not much to choose from in terms of wine (only "red" or "white") or beers (a few cheap varieties in cans, no IPAs), and the mixed drinks were also limited in ingredients (for example, they couldn't make me an old fashion), but they had the basics to make most decent cocktails. My biggest complaint with the drinks though is that the line was super long and clearly a bottleneck only having 2 bartenders making drinks for the entire group. You'd need to order twice as much, knowing you wouldn't want to go back and wait again in line for 30 minutes. Other luaus I'd attended always had the basic drinks ready to go with dedicated staff walking around with them so you could grab a basic drink at anytime if you wanted. Not sure why this place didn't do that.
As for the entertainment; also very meh. Not a big production (again, due to the "makeshift" nature of this luau), but it contained all the basic elements to not fall completely short.
All-in-all, for over $200/person, simply not worth it. There are definitely better dining experience (non-luau) for your moneys worth and as far as luaus go; I've been to far better (even on this island). Unless you're staying at the Fairmont and they throw you free tickets to this event, skip this place and go to a better luau.
On a final note - I found it very suspect that this place didn't have many yelp reviews (compared to other places that had plethoras). I believe that when the real reviews start rolling in and their rating starts to normalize below other luaus, they likely delete their page and then start a new one. I could be mistaken, but it seems odd and that's my working theory. read more