I had the very unfortunate experience of doing business here. I brought a few small pieces in to be…read morerefinished. The owner explained that he was very busy and it might take a few weeks before he could get working on my things. I very nicely said that would be fine and that I wasn't in a rush for them and that he could take his time. A few weeks later I received a phone call saying my items were finished, this was a Friday afternoon. The very next day on Saturday morning I called and got the voice mail which is constant with this place. I left a message stating I could pick up my things any time that day. I didn't hear back so I tried calling several more times and finally gave up. I have 2 jobs so trying to do things during the week is hard for me. So I figured I'd try and stop by his shop the following Saturday but before I had a chance to,during that same week I received the nastiest phone call I'd ever received by someone I did business with I'd only met once, now mind you it was pouring rain that day and I was just leaving for work when he calls and demands I come get my items and was screaming at me that I couldn't leave them at his shop any longer! I was so shocked at his outburst and rudeness I didn't know what to say and he demands I come get my things and give him his money that I owe him and then he hung up on me! My husband saw how upset I was and when I told him what happened he was fuming and said Call that jerk back and tell him I'll be there in 10 minutes and he better have your things ready ,let's see if he has anything to say to me! My husband said when he saw me get out of the car he was as nice as pie! That was my first and thank God my last experience with this buisness! And he was VERY expensive as well. I had a couple of wicker baskets and 2 tiny end tables and it cost me almost five hundred dollars! He lost out on a good returning customer as I had bigger pieces that I took elsewhere including a dining room table.

I had a Broyhill coffee table and end tables that were 22 years old and in whitewashed oak. The…read moretables were solid and to replace them with the same quality would cost me about $1500. I decided to have them refinished in cherry to match a new entertainment center. Stan gave me a very reasonable price to refinish all three and I must say the result was beautiful!! They were finished within a week and I've received numerous compliments on the tables! I highly recommend them for any refinishing you may need done!!

They just completed my whole house exterior and I am extremely happy with the results. From start…read moreto finish including the price and quality was excellent. They were professional and kept me well informed even helping with the color choices Great job and thank you

We recently worked with Jordan on our new property ,painting the interior walls,doors, windows and…read moretrim work. The results were fantastic and Jordan's attention to detail and meticulous work transformed the appearance to a bright, new living space. We would highly recommend Pioneer for your next painting project, it was a pleasure working with Jordan.

I chose these guys to do my floors because they had such high ratings online. I wholeheartedly…read moreregret it. I paid for my entire 1st level to been re-floored. They put new wood in, and stained it the color I chose. They sanded down a few of the bedrooms that already had hardwood, and there is a clear discoloration in the wood surrounding the perimeter of the rooms. It's very noticeable. On top of that, I've never seen hardwoods that dent so easily (where the new wood was put in). I've dropped a cup in the kitchen and it put a huge dent in the floor. Everyday things that should not scuff up wood floors put dents in these floors. 1 year after installation my entire kitchen and living room look like absolute shit because we used these guys. (We've barely lived in the house and the floors look like trash). Putting rugs down. Never again. From now on we'll do it ourselves, there's no way it could come out any worse.

We had a great experience working with Christian Brothers hardwood flooring. The team laid new…read morehardwoods and stained them along with vinyl flooring. They did an amazing job! we are so happy with how all of the floors turned out. Brian and his team were very communicative, professional, and thorough.

We called Heirloom restoration to fix a small area of damage to our dining table. Joe came by and…read moredid a skillful job restoring the table. The damage cannot be seen anymore and looks new. Very impressed with the job done. Also, the job took lesser time than expected, so we were charged lesser amount than originally stated. Overall very good experience, highly recommend.

We brought a very old door to Paul. It was thick with stain. He stripped and refinished it. It is…read moremore beautiful than we could have imagined! Amazing workmanship and service. Highly recommend!

Far exceeded me expectations! I bought my kitchen table set recently from Jordan's and the table…read moretop finish was terrible. I loved the set and was willing to spend the money to have it sanded and painted. Eddies matched the paint perfectly and in spite of the heat and humidity did a fantastic job. I love it. Table was picked up and delivered back to me by owner. Cheryl was very professional to deal with. Will be back with another piece soon!

They did an AMAZING job. They brought the finishing touch to our newly renovated bathroom by making…read moreour ugly green surround tub shiny white. They were professional, arrived on time, and came all the way to our home on Cape Cod (they work out of Providence). I had researched for weeks businesses that do this kind of work (some of which have horrifying reviews) and I am so glad I came across In Touch! They spent time prepping and making sure our light fixtures, tile, vanity, and painted walls were all protected before they began. They even were able to take out an old grab-bar on the side and patch the holes. You would've never known it was there or that our tub was green! It's now stunning. My bathroom looks like it's out of Pottery Barn. We will definitely be calling them back for our other bathrooms!! Thanks again In Touch!

11/15/19: My bathtub + surround walls look FANTASTIC. Alex + his helper Jose did a wonderful job…read more Lots time "prep work": covering/taping to make sure walls etc not damaged. Worked non-stop. Covered floors and did full clean-up. Amazing look. Hard workers. Recommend 5*****

We decided to use ACE since they are close by. Received an estimate from the sales person and…read morescheduled work days. Called to reconfirm the start date, Troy answered while on the golf course, did not know anything, and did not confirm the start date as requested. Not surprisingly ACE did not arrive on the scheduled start date. We are now working with a different company. We do not recommend ACE.

From the start, everyone at Ace was great to work with! They handled some refinishing, some new…read morewood floor installation, and some carpet for us. The workmanship is terrific and they were tremendously flexible seeing as we had to change work dates a couple of times. Never had any trouble reaching them and the overall value was top-notch. Highly recommend!

Alex was very prompt in his replies and communication. Very professional. He was patient with my…read moreindecision on tile colors and overall a pleasure to work with. I would absolutely recommend Velez Bath Refinishing and use them again.

I live in Providence called first guy to refinish the enamel, no return call. Sanchez of Velez…read morecalled me right back, we scheduled, showed up on time. Very polite, friendly hard working men and in a few hours tub and tile looks awesome. Tub and tile was probably 35 years old and it looks like new. Highly recommend.