My children always have the odd rare things happening in their mouth. I have 6 kids. I'm also a licensed dental hygientist. So I know abnormal teeth issues! We are So pleased with Dr. Hawkins! He's extremely detailed and thorough with many years of Experience. He's not baffled about how to treat my kids. He knows exactly how to make the best treatment plan with two to three back up plans ( because my kids are not the text book easy patients) You will not regret choosing Dr. Hawkins! Great staff too! read more

We have 3 persons with Dr Hawkins office, he did a fantastic job for each of us. The whole office are so warm, thanks!

Dr Hawkins and all his staff are amazing! They will take good care of you & will help you have a gorgeous smile! They truly care about all their patients! I have been to other places, & I can not recommend Dr Hawkins enough. read more

I would never recommend Hawkins Orthodontics to anyone I know neighbor, friend, family, acquaintance, enemy... No one. Ever. My daughters had been seen there for the last 7 years, yes 7, and they still have a long road ahead of them. Here are some of the highlights (if you can call it that). 1st daughter: Botched internal head gear. 9 or 10 month set back when they pulled her front teeth sideways trying to get another tooth to come down - it was ankylos or fused to the bone above. Left appliances in her mouth when they put on her braces. 2nd daughter: Botched expander, didn't expand far enough and left most all of it behind when they put on her braces. She had it in there for 4 years. First we were never told that jaw surgery was an option we'd be looking at, now we have no choice for both girls. Dr. Hawkins seems to prefer submissive clients who don't EVER ask questions about treatment or question his practices at all. At the beginning of the summer they suggested that my girls should just get a few teeth pulled in order to "get them done". For one it was 1 possibly 3 teeth, for the other it was 2 possibly 4... and we are talking good permanent teeth. This would have altered not only their teeth, but also their profile, as in their faces would forever look smaller and shrunken from the mouth down. After a long conversation with my dentist we went back to talk about jaw surgery. I have never had anyone in a position of service react so negatively toward me, they were angry and accused me of drawing out their treatment. After I left the office they actually called me up to say that because it was MY fault they would need to charge me more. MORE. After the thousands we have already paid, and for what?! We went to get a second opinion and found out from a couple other orthodontists that Dr. Hawkins work was "lazy, irresponsible, ineffective, and a complete waste of time". I contacted Dr. Hawkins office to let them know we were not going to be coming back and that we were requesting a refund. His reply, after a couple weeks of ignoring me, is that he feels "the majority of treatment time in your contract has been fulfilled". Notice it says nothing about completing anything or doing what was best for my girls, just that they had been there long enough and he didn't feel he owed us anything. It's disgusting and I should have left when I first started seeing red flags. Save yourself the grief and go somewhere, ANYWHERE else. I will NOT be going back EVER. read more

I absolutely love the entire Hawkins team! We have been coming hear since my now 12 year old was six. Now my 10 year old has been seen by them and also my husband. Awesome experience. We've had braces put in both kids and braces on husbands. Kids are now on retainers and and have had no problems. They are super nice and provide a wealth of knowledge. read more

The whole team at Hawkins Orthodontics are so amazing. They were very friendly and greet you as soon as you walk through the door. Their office is very pleasing to the eye and everyone has a smile on their face. They take the time to talk to you and get to know you and made the experience better then I would have imagined before I met them read more

Hawkins Orthodontics is the best! The staff is very friendly, knowledgeable and professional. My son is receiving excellent care and maintenance for his braces. Highly recommend! read more

Let's be honest: Going to see the orthodontist is painful for the kids and for the adults...especially painful on our pocketbook. So don't you want to see someone who will give you different options, cares about the best treatment approach for your wee ones, and is an all around nice guy? That's Dr. Hawkins. His staff is always courteous and extremely helpful. Plus, they look like they like what they do. Go see Dr. Hawkins and you won't be disappointed. read more

I am not writing this review as a result of having been a patient there but if a family member needed orthodontic work this is where I would send them. Every year the Issaquah Kiwanis does an annual Coat and Shoe Drive to support the Issaquah Food and Clothing Bank. We place collection boxes in various locations around town. NOBODY supports us like Hawkins Orthodontics! In addition to the collection box, they set up a large rack and promote the program to their clients. Hawkins collects more QUALITY items than the other locations combined. The items collected are usually brand new and top quality! Dr. Hawkins and his friendly staff could NOT be any nicer or more supportive. They told me " We have wonderful clients" A lot of people in need will be warmer this winter because of this support! THANK YOU SO MUCH! read more

I can't say enough good things about Dr. Hawkins and his wonderful staff. I've been a patient for the last 9 months and so appreciate the kind and friendly nature of everyone. Dr. Hawkins communicates clearly and thoroughly with me and the entire staff is respectful of my time (all of my appointments have begun on time). I'm an adult who put off the inevitable for years and wasn't looking forward to wearing braces. The experience of wearing them, however, has been much easier and more comfortable than I ever thought possible. Dr. Hawkins's course of treatment has been shorter than expected - only 10 months. All in all, great service and value. read more

My family of five has spent a lot of time with Dr. Hawkins and his team over the past 6 years. The staff is great. The hours and scheduling are flexible. We are very happy with our choice for orthodontics. read more

My daughter was highly recommended by her dentist and I'm glad we decided to go with Dr. Hawkins. He and his staff are friendly and provide a great service. read more

For $6,000 you'd think there'd be a little forgiveness for being late for an appointment. Nope. Then again, for $6000 you'd think there'd be a reminder text or email on the day of the appointment. Nope. Quite the opposite, actually. I got a call 10 minutes AFTER my son's appointment time telling me we'd have to reschedule. "But I'll be there in 10 minutes." The appointments are for 30 minutes, and I swear they take no longer than 5 minutes most times. But instead of just taking him late, they decided to make a big deal out of bringing me and my son into a private office for a lecture on punctuality (which took 5 minutes). Plus there was no one at the front desk when we arrived (another 2 minutes). Plus, they put me on Hold when they called me, just to double-check that they couldn't take me today no matter how quickly I arrived (which turned out later to be a lie--oh, and another 2 minutes). 9 minutes wasted. At this point it's 4:15pm. I was told we'd have to take the very last appointment of the day, at 5:05. Does that sound like a punishment to you? It does to me. For $6,000 one of the services Hawkins provides is punctuality lectures, and petty punishments. And now that I've read the other review about that girl whose bite they ruined with a 3-rubberband prescription... I'm mad at myself for EVER choosing Hawkins. There are a TON of orthodontists nearby. I'm sure some of them are more appreciative of my $6,000. Oh, and in case you're thinking I'm probably one of those people that are late for everything, I'm not. I'm early for everything. Normally. In fact, Hawkins would have to admit that. You see, they have this "coin" system to reward kids for being on-time and following instructions. They even keep track of it via computer. So they know they're losing a customer because they were UNREASONABLE about a late arrival. Even with only 10 minutes left of our 30 minute appointment, they could have done what they needed to do. Like I said, when they change his wires, my son is in & out in 5 minutes. The woman said, "Would it be fair to the appointments behind him?" Gee, I guess not. I guess I've never had to sit in a waiting room at a dentist or doctor or restaurant or hair salon. All it would have taken is 5 minutes. It's your $6000. Don't be late. read more

Went through orthodontics for both boys. Their teeth look great! The office will work with you to fit into your schedule really well. I had a few times it was hard to find time and they moved things or stayed later for us. read more

As an actual patient of Dr. Hawkins, I can say that at first I was happy to be receiving what felt like extremely professional care. I am 16, and was very happy to finally be getting my teeth fixed. After about 2 1/2 years of braces, I was told that I would be getting them off soon, and that I needed to wear my rubber bands to align my jaw since my teeth were already in place. After a few weeks of wearing them religiously, and I do mean RELIGIOUSLY (I forgot to take them out at times because I was so intent on getting my braces off) I was told that I wasn't wearing my bands enough. After a few more weeks I was upgraded to having 3 bands on one side of my mouth, and 2 on the other, which is an extreme to say the least. Then one day I was smiling at my mom when she noticed that something about my teeth was off. My entire upper row of teeth had been shifted to the right so much that front left tooth was now in the middle of my mouth, if not slightly to the right. Both of us were freaked out that this had happened, and expected Dr. Hawkins to again be professional and just correct the alignment of my teeth so that I'd be back on track. Instead I was told that this was to be the final result of my teeth because he had warned us this would happen if I didn't wear my bands. The biggest shock to us was that he refused to do anything about it. After a meeting (in tears) with another orthodontist in Issaquah, I was told that the excessive amount of pressure dragging my teeth to one side (me constantly wearing the three bands on one side of my mouth) had completely shifted everything over, and that to fix this, I would need an additional year of braces. I have since switched orthodontists to someone who I know will put my best interests first, and make sure that the finished product of my teeth is well worth the money paid to get them there. Dr. Hawkins was willing to let me walk out of his office with a seriously misaligned smile, and that should speak volumes about his compassion for his customers. I suggest to all of you out there considering his practice for yourself or your children; please research other options before you make a commitment. I would not wish this whole ordeal on anyone else. read more

Our family is 4 for 4 on seeing the Hawkins Ortho team. One adult needing retainers to keep teeth from moving, another adult doing braces at age 40 (and now smiling widely in photos for the first time ever), a son with two rounds of braces to get things fully aligned, and a daughter who's just finished off braces--plus all the retention devices those kids need to keep things perfect forever. The office staff has consistently--over the past 15 years--been professional, helpful, flexible, personable and talented! I wouldn't go anywhere else, and I highly recommend them to anyone who asks. We've had all kinds of quirks--from a kid bashing in teeth while bicycling to the other kid's tooth strangely rotating up into the gum--and they've been accommodating every step of the way. Whether it's working with our changing insurances or needing a quick repair on a Saturday before leaving for vacation, they've done it. Good people, all the way around! read more