They're still very reliable. I've never taken my car in and left feeling like there's still an…read moreunresolved issue. The quality seems to be better than even the dealer. But I used to take my car in and expect to pay $500 and walk away spending $300. It was awesome. Now, I go in expecting to pay $300 and I end up spending $600. And their upselling doesn't feel great. It seems like they're not just being helpful. It honestly feels like the people on the phone are making a commission. I'm not saying that's what's going on, but it wasn't like this before. What happened? And the extras they're adding are incredibly expensive. If the thing I'm getting fixed costs $300, I don't want to be told you need these little things and it ends up being $600. Come on guys! I don't want to look for another mechanic, but I guess I better. So yeah, if you want it fixed, this is your place. But I would just absolutely say no when they start upselling you on things like an oil change, filters, tire rotations, etc...

Honest, affordable, plus quality work. They give estimates before they do any work. I checked…read morepricing and they did have the lowest price for the same parts. It is first come first serve but you can drop off the night before. Very convenient.

We had an amazing experience at Greens Toyota of Lexington and I genuinely cannot recommend them…read moreenough. This was the first time my boyfriend and I had gone together to look at vehicles, and honestly we were extremely nervous going into it. Our previous vehicle turned into a nightmare and we spent months putting more money into repairs than the car was even worth, so this was a huge deal for us. From the moment we met Drew "The Car Dude" North, everything felt different. He genuinely made us feel comfortable, cared about, and understood throughout the entire process. He never once made us feel pressured or treated us like just another sale. He listened to every concern we had, answered every question honestly, and took the time to really talk with us instead of talking at us. You could tell he truly cared about helping us find the right vehicle and making sure we felt good about our decision. He was so personable and easy to talk to that it honestly felt like we had known him forever. We cracked jokes the whole time and somehow he turned what should have been a stressful experience into one that was actually exciting and enjoyable. That meant a lot to us considering how anxious we were walking in. We ended up getting a 2018 Toyota RAV4 Hybrid and we absolutely love it already. Drew even went above and beyond to make sure the vehicle was ready for us that same day even though it had not been serviced or detailed yet. The amount of effort, patience, and care he put into everything truly stood out. Also huge thank you to Steve in finance. He was amazing to work with and helped make everything smooth, easy to understand, and stress free. The website was easy to use, the reviews were great, and after experiencing everything ourselves, I completely understand why people speak so highly of this dealership. Thank you all for making such an important moment in our lives feel exciting instead of overwhelming.

A few experiences…read more First: 2007, I bought a car from Green's. It was a great experience all around. From the salesman to financing, the customer service was top-notch. Also 2007, not long after the purchase I hit a deer and took it to Green's garage to be fixed. Another great experience and one that turned me into a lifelong Toyota customer. I won't even consider another brand. Second: 2025: Brakes. After 18 long years of not needing brakes, it was time to utilize Green's garage again. Because of the timespan and not knowing how much of the brake system would need replacing, I didn't want to take my luck taking it to some random garage so I went back to Green's for the work. Some of the parts took an extra day to arrive but not a big deal at all. I had already planned for the few days of repair work wait. They also noticed there were 4 recalls on my car so they took care of those(free of charge). Work completion: The car is like new! No issues at all. Third: 2025: During the brakes incident, I didn't plan to buy a new car anytime soon because I was going to stick with my 2007 until the wheels fell off. For the better part of a year, I had been keeping my eyes peeled for a specific model that I had drove during my Montana trip in 2021. During the brakes incident, I checked Green's certified inventory... and there it was! The exact 2022 model that I drove on that trip! It must be a sign, right? The day I saw the car, I reached out to them to see if it was available, drove down to Lexington, took it for a test drive, got financed, and left with the new car. AGAIN! From the online interaction to the salesman to the loan officer, A+++++ on all accounts. It just further reinforced being a lifelong Toyota customer. Even being in Louisville where we have Toyota dealerships, I'll go well out of my way to do business with Green's in Lexington. Whether you own a Toyota, need maintenance, or you're thinking about owning a Toyota, I can't recommend Green's enough. New car! Old car... still in great shape for my wife once she finally has her license. Toyota Forever!

I've never been one to take my car to the dealership for repairs, so when I moved to town, I was…read moreanxious to seek out a good mechanic. And I found a GREAT one! They provided a loaner car, and the turnaround time for my vehicle was less than 24 hours. The staff was friendly and professional. The price was right too! I'll be a lifelong customer for sure. There's a reason Lowell's has been voted best mechanic 19 times!

This is the very best place to take your Toyota when you need some work done on it…read more They know how to fix almost anything. And their prices are very reasonable.

Here's a version that gives Monica well-earned recognition:…read more I had a fantastic experience at Quantrell Subaru, and Monica made the entire process easy and stress-free. She was knowledgeable, patient, and genuinely focused on helping me find the right vehicle without any pressure. Monica was transparent throughout the purchase, answered all of my questions, and kept me informed every step of the way. Her professionalism and friendly attitude made what can sometimes be a stressful experience feel smooth and enjoyable. If you're shopping for a Subaru, I highly recommend asking for Monica. She provided excellent customer service, and I'm extremely happy with my new vehicle. Thank you, Monica and the Quantrell Subaru team!

Bought a new outback from them last year and was told oh yes come by whenever you want and get your…read morecar washed even better salesman said come find me I'll take it to the car wash for you... well can you believe a car salesman? NO. Now we don't do that....sorry I can't stand to be lied to or bullshitted and that's what you get when you're buying a car usually just another example never believe a car salesman or the dealership they don't stand by their word. I wish people could or would do better

I had a horrible experience with this auto place. They did nothing I asked them to do and charged…read moreme 200$ just to look at my car. I was very disappointed.

My daughter started attending Asbury University across the street from HRS. The car had trouble…read morestarting so I had her take it to their shop. They ran a diagnostic test and followed up with me. I was very pleased with the price and the service.

The AC on my vehicle decided to go pouff on one of the hottest days of the year. They were able to…read moretake care of the problem and I was driving with cold air within hours. Very friendly service and the charge was reasonable.

Used Charlie's recently as an alternative to my usual mechanic after multiple recommendations. Work…read morewas completed quickly at an affordable price. The techs I talked to were honest and not trying to upsell me on work that wasn't required.

Great Service, affordable. Very knowledgeable and overall 5 star service! I would recommend Shawn…read moreand his crew to anyone who is in need of auto repairs!

I've taken my Porsche there twice. I now have no confidence…read morein their knowledge or ability to work on Porsches. Promises made aren't kept. You would expect a different approach here than at a Ford repair facility but this isn't the case. I believe their service writer came from a used car lot. Not at all professional. His tone is condescending and he has little to no actual mechanical knowledge. When pressed, he can't answer even reasonably technical questions. This isn't a luxury brand facility. They told me that they can repair my sunroof. I also asked them to check the transmission fluid level since they had done the recent service on it and asked them to scan my car for any codes. They kept my Porsche for 3 weeks. They didn't fix my car's sunroof. They failed to check the transmission fluid level. They didn't scan for any codes. They chipped my driver's side rear door edge. And, they broke my sunglasses compartment. I should have listened to my PCA members. Lesson learned. The only positive is that they didn't charge me. NOT recommended...

Don't go to this guy I had him give me an estimate on my car and he told me it was going to cost me…read more$800 skeptical I went to someone else and they fixed it for $350 this guy didn't even look at my car and shot me that price this guy is sketchy at best . As a grandmother with cancer in the middle of radiation and chemotherapy I felt he's trying to take advantage of me and I'm a 94-year-old great-grandmother with cancer in both eyes and a colostomy bag that leaks Sincerely LN

Great service and good work fixing my wife's very old (2001) Jag. Very friendly staff on top of it…read moreall.