This place gets five stars and I'll tell you why. I've gotten a lot of oil changes in my life…read morethroughout the years of driving. You always have to have them repeat things they say to you because they talk so fast. Not at oil changers. I've never gotten my windshield cleaned off at a oil changing place. At oil changers I did. I was the first time customer today, and now they have a lifelong customer. The guys are super nice and it's just a great place to get your oil changed. Very pleased with how they handled business. So go check out Rick's and his crew at the nicholasville Kentucky oil changers in front of Walmart. Oh and I got a free car wash.

From the owner: We offer full service oil changes and a variety of repair services to most cars and trucks. Our…read moredrive thru service gets you back on the road quickly. We guarantee 100% professional certified service performed by trained ASE technicians. We appreciate your time by working fast to have you back on the road in a flash!

Waiting five years to make this review this has been one of the best run business I've experienced…read moreanywhere in the automotive service sector period. Just say thank you because you will always get the best possible effort with expectations met or exceeded every time, in five thousand miles rotation on three vehicles over five years! For me truly outstanding.

Deceptive dealings. Had a flat tire and was 5 minutes out. Got quoted at $89.99 + labor. Got there…read moreand they in 5 minutes had somehow sold out of the tire and it was now going to be $240 with labor. Sketch and deceptive, management did nothing

Guys worked hard but didn't put my air filter cover on correctly 4 bolts with nuts on the end just…read morestuck bolts back in not checking to SS if it had nuts on them it was really loose when I came home had to re fix it myself they would have known that if they used a screw driver instead of a screw gun won't go back

1st visit to this location on 3/8 and I will be back! They didn't try to push things I didn't need…read more Everyone was really nice and helpful. I need a new battery regardless, so I will be back soon to get one from these guys. Also been putting off that rear differential and I know they'll fix me up too next time. Great guys and service!

$311.27 to change lightbulbs on a car supposed to be LED lights they see a woman coming in and…read morethey take advantage oh and then I mentioned it took three hours. I was the only one there I feel like they did something to my car if something goes wrong with my car within the next six months, I will be contacting a attorney

This was one of the most disappointing service experiences I have had with an auto repair shop. I…read morewas quoted 45 minutes for a mount and balance of four tires, yet the job took over three hours. No one communicated the delay or offered an apology, which completely disrupted my schedule. To make matters worse, one tire was installed incorrectly and had to be remounted and rebalanced. For a company handling something as critical as tire installation, that kind of mistake is unacceptable and reflects a serious lack of attention to detail. I was also quoted $99 for TPMS, but the final charge for the TPMS alone was $229. The man who appeared to be the manager repeatedly mentioned honesty and transparency, but the pricing and communication I experienced were anything but. A truly honest quote includes all labor, fees, and additional costs upfront, not surprises after the fact. When I expressed my dissatisfaction, the manager was dismissive and uninterested in addressing the problem. That response made it clear that customer service and accountability are not priorities at this location. Meineke advertises honesty, transparency, and customer satisfaction as core values, yet none of these were evident during my visit. I am requesting that a regional or corporate manager review the conduct and practices at this location and contact me regarding corrective action.

Thayer and his team are the best in town when it comes to diagnosing your vehicle problems,…read morereplacing an engine- which was a complicated job that they performed on our Honda SUV, and performing oil changes and regular car maintenance. They are professional, honest, trustworthy, and committed to what they do. Cole kept my husband and me informed of every detail of the engine replacement despite its complexity, and they delivered the service on the promised date. That is excellence right there!!! We have not had any rattling noise or other issues since then. We are so blessed to have known Thayer's shop, where we are assured that our vehicles are in good hands. We highly recommend Auto Alternative Service in Nicholasville for your vehicle needs. You will be treated with kindness and respect.

I was referred here by a friend and have never had reason to regret that advice. Thayer runs a…read moregreat shop and Nathan has been there for ages and does a great job. Very knowledgeable and value for money. They have handled oil changes, brake jobs, suspension and tire realignment, and scheduled maintenance like timing chains, keeping me aware of what will need to be taken care of to keep my ride running reliably.

I never come to Yelp with a vendetta. Even if I feel the service was bad, I try to also cover the…read moregood. I also try to give people the benefit of the doubt, because everybody has bad days. I also endeavor whenever possible not to blame employees for corporate policies that they must abide by. Alot of these dynamics come into play in this review and so the best way to write this is to simply tell my story. I recently was left with a screw in my tire on a Sunday afternoon. I was very happy that the Wal-Mart Auto Service Center in Harrodsburg, KY was open, as other tire stores were not. I suddenly found myself doing something I had sworn over a year ago I would never do. Let's back up. I moved to the area in the fall of 2023. Shortly after moving, I had a tire leaking very slowly. Being new to the area and knowing that Wal-Mart assuredly could help me fix it, I went there. The tire did not have a visible breach. Wal-Mart auto center staff told me that they could not fix the tire because it had broken belts. Of course, they were more than willing to sell me a new tire. I didn't buy this thought process because the tires were fairly new and had not been abused in any manner. Not to mention, I felt that a broken belt in one tire might indicate damage to others. A day later my neighbor referred me to a local tire store. They took the vehicle in, took the tire off and after doing a lot of hunting did indeed find a small "finishing nail" in the tire that was causing a very small, slow leak. They plugged the leak, and I was on my way. They verified for me that the belt was not broken, and I put a few thousand miles on those tires before finally replacing them. At that point, feeling I had been completely lied to at Wal-Mart, I vowed never to return to Wal-Mart Auto Center for tires. Then I found myself in need, and I'll readily admit, Wal-Mart was my only recourse. Out of necessity, I gave them a second chance to help me. I went inside and explained my situation. The guy behind the counter went out and looked at my tire and told me that the puncture was too near the sidewall for him to patch. It was about two inches from the sidewall. I knew full well that a patch might be too close, but that the tire could absolutely be plugged. I was told that wouldn't happen, Wal-Mart only patches tires. Of course, the next line of thinking was that I could replace the tire. Here we go again. Given that this set of tires is wearing out, I considered purchasing all four and having my problem solved. As I live on a dirt lane and a farm, I have always put AT (all terrain) tires on my vehicle. Wal-Mart had only one selection of tire available for my vehicle and it was a highway tread, which I really didn't want. It was lighter and the tread pattern was pretty unassuming. Realizing they weren't going to fix my existing tire, and that they didn't have the tires I wanted to put on my vehicle, I agreed with the young lady at the counter to put a new highway tire on the vehicle in place of the damaged one. I figured on turning that one into a decent spare in the near future and purchasing AT tires elsewhere, as Wal-Mart didn't stock them. I went into Wal-Mart to do other shopping while the tire was installed. After shopping I came back to the counter to see where my service stood and the guy behind the counter said they had cancelled my order. I checked my text messages that I was supposed to be getting on my cell phone and there was nothing regarding a cancellation of my service. I asked why. He said that they were not allowed to put a highway tire on a vehicle that had all terrain tires. I asked what my options were and of course, we were back to "Buy four new ones". I am a farmer, and I've dabbled with a few tires in my day. I understand some of the dynamics associated with mismatched tires, but this was just round number two with Wal-Mart's tire division. I had a friend waiting for me at my house and I called him to tell him why I was delayed. He laughed and said, limp it home. I got a tire plug on my truck. I limped it home and he plugged within about ten minutes of me being home. Drove fifty miles to work today without incident. This is not so much a review as a story, and the customer reading it can make their own decisions as to whether they want to do business with Wal-Mart's tire service center, but I for one will not be back. If I have to have it towed on a Sunday and fixed on Monday, so be it. Wal-Mart's auto service center has lost me as a customer. Make your own decisions based upon my experience.

trashed my engine after oil change! just recently…read more my vehicle ran great before taking it to Walmart on Nicholasville rd Lexington had them do basic oil change for me. wow now very sluggish. manager told me to go get transmission checked out really, never again will I go back to them to get anything or any work done! If I could give zero stars I would. regret going here.

This location put the wrong oil filter in my SUV so for 4 days the engine got almost no oil and is…read morenow fried. The manager told my mechanic they thought they had gotten rid of all the mismarked filters and to not tell us. We had hoped for resolution from Valvoline but they are only offering us only a used engine with no clue its history greatly diminishing the value of the car (2021 jeep with 55k miles). We were told it was the same scenario as new wipers and that he (area manager)had to do what was best for Valvoline. The vehicle is still under powertrain warranty (which voids with used engine) and we have owned since new. We now have no car and have hired an attorney.

I should have known better then go to Valvoline since there is ALWAYS something that ends up…read morecausing issues to my vehicle. But going to a different location I thought my chances could have been better but I was proven wrong. They are either not properly trained, tired, just don't GAF or all the above. This time they took a significant part from my vehicle and didn't put back on. I didn't even notice 7 months later because that was the next time I needed an oil change. I made a claim and they denied it since they no longer had the footage from then. Alsooo the manager at the time had already been fired, which makes me wonder if it has anything to with what happened to my vehicle along and others. The call with the current manager was a joke as well. Valvoline has proven there is a lack of training, work ethics and poor service. Goes to show Valvoline continues to hire incompetent people and provide shitty service resulting in lost parts and damages. Definitely do not go there or any Valvoline location.

Amazing customer service…read more I called Manager James Arnold at this location in a panic because my tire had been punctured by a screw or something of the sorts. Although it was nearly 4:30pm on a Saturday, he told me to bring my car in and that they would fix it. I only waited about ten minutes, and when I went to pay them for their time, he didn't charge me a thing! As a strapped-for-cash law student, I completely appreciated the gesture and will return for all of my car servicing needs in the future. As a woman with almost no knowledge of cars, I am continually impressed with places that do not try to overcharge me or con me into unnecessary repairs. Thank you, Mr. Arnold and Ken Towery's, for providing excellent customer service in a friendly atmosphere.

Very Disappointing Experience -- Be Careful With This Shop…read more I brought my car to the Ken Towery on Nicholasville Road in Lexington to have four new tires installed. The car had an entirely new set of wheels--tires and rims--installed less than a year ago, but after my son hit a curb and damaged two tires, I decided to replace all four. I paid over $1,000 for four new tires. As soon as I drove away, I noticed that one of the tire pressure sensors was no longer registering, so I immediately returned to the store. I was told the sensor was "missing when I brought the car in." If that was actually the case, why wasn't I told about it while they were installing the tires or before I paid and drove away? Then came the upsell: I was told I should replace all four sensors for another $450. I declined and agreed to return the next day to have only the supposedly missing sensor replaced. When I returned, the story changed. Now I was told two sensors weren't registering and the other two had low batteries. Again, these wheels were purchased brand new less than a year ago. After the work was completed, I drove away and two sensors still weren't working. I cannot prove what happened to the original sensors, and I want to be clear about that. But given that these were nearly new wheels and the sensor problems appeared immediately after Ken Towery changed the tires, the experience left me seriously questioning what happened to the sensors that were on my wheels when I arrived. What bothers me just as much is the constant attempt to upsell me--from a $1,000+ tire purchase to suddenly being told I needed another $450 worth of sensors, with the explanation changing from one visit to the next. Based on my experience, I would not recommend the Ken Towery on Nicholasville Road. I left feeling like I was being upsold at every opportunity and with more problems than I had when I arrived. Stay away from this location, or at minimum document the condition of your wheels and TPMS sensors before handing them your keys.

He's AMAZING at what he does but he's also INCREDIBLY RUDE. He says that he calls you back and…read morenever does and if you stop by to ask if your car is ready, you can tell he's annoyed. The place is very messy even though he gets his job done quickly and effectively. Suggested? Only if you really cannot go anywhere else.

Van's Auto is a great place. Friendly, honest service that gets the job done well. I hope my car…read moredoesn't have more issues, but if it does, I will definitely be back.