I am a 61 year old in relatively great health, although have back issues and a successful kidney…read moretransplant in 2018. I do not have high blood pressure or cholesterol. I filled out the 20 page documentation to be seen by the Physician Assistant - waited a few days and received a cold voicemail from the front desk stating that because of my health, the PA would not accept me as a new patient, although their website offered as this provider being the only one who was accepting patients over 5. If you need care, stay away from this clinic. I didn't realize providers who accepted new patients screened out those whom they took an oath to help.

Great physicians and support staff . 20 plus year patient. And they run on-time without me feeling…read morerushed.

Easy access and parking. Wait times are not terribly long. Have just been frustrated with their…read morenew technology portal. It's made it so the doctor was not receiving messages to communicate with me about some urgent health issues. That glitch messed up a whole lot of things on my end. It's all up and running and working now, but it was not a fun moment to go through when they were doing that transition. Otherwise just like typical clinics, the place is clean. Sometimes busy sometimes not. They are fairly efficient at getting people checked in for their appointments.

I have been going there for over 20 years. I have seen several doctors there and all have been…read moregreat.

My PCP is Mark Taylor and both my husband and I have excellent service with him and his medical…read moreassistants! Yes, there was that time when the front desk paid more attention to the person on the phone than to me

Billing is the worst. The VA is not close to me and referred me to PCHS. Everything was a hassle…read more PCHS constantly tried to bill my Tricare insurance vice the VA multiple times even though I told them to remove Tricare insurance from their system. It cost me hours of personal time and I decided change clinics. Now over a year later I get another bill from them and they charged Tricare AGAIN. When I called and told them about their mistake, they said only the CEO could change billing. I asked that they do that and they have ignored me for the past two weeks. I paid because I did not want to go to collections. I thought civilian care would be better, but never expected it to be so much worse than military health care. Gettig a bill over a YEAR later is insane. Never going back and would not recommend to anyone.

If you have a feature to hold your place in line and get a call back it should only make sense that…read morewhen someone chooses that option, you should call them back or just take it off of your hold menu so people stop wasting their time waiting for a response- thank you

I have been a patient of Dr. Kina for years and the best way for me to describe him is that he is…read more"the Dr. Welby of Kitsap County". He has been in practice for over 35 years, and he practices with Drs Clinic of Poulsbo. He is Family Practice. Reasons why I like him are many but here are some: 1. He diagnosed a rare infection I had when I first came to him. Other Drs I had fired when they couldn't figure out why I was so sick missed that I had a rare amoebic infection. He also diagnosed a difficult diagnosis that needed surgery that many er drs and a GI specialist missed. 2. When I was very sick over the Christmas Holidays he called me to see how I was doing on Christmas Morning. (He was also on vacation). 3. This Dr. listens to his patients. He is also a very kind and spiritual man. *You may have to wait longer in the waiting room with him, because he takes the time to listen to a patient when a patient needs it. I don't know if Dr. Kina is taking on new patients anymore but if he is, he is the kind of Dr. to have if you have a problem others drs cannot figure out. Or if you just need a great Dr. who listens to his patients and relates well to them, he is a great Dr. to have on your side.

The most that I like about This Dr. listens to his patients. He is also a very kind and spiritual…read moreman. *You may have to wait longer in the waiting room with him, because he takes the time to listen to a patient when a patient needs it.

Dr. Swanson is the most personable Physician I have met to date. I think because of that, she is…read morevery busy. If you are able to get an appt. you will not be sorry. She, as well as her office staff have a way of making you feel welcome, and at ease. This is coming from a guy who has "white coat" hbp. Most visits, after addressing how I am doing, end up in a light BS session about what is going on in life for a bit. What more could you ask for?

I have been taking my daughters to Dr. Brown since we moved here in January. He is friendly, and…read moregood with the girls. Yeah, that seems like it should be a given since he is a pediatrician, but you would be surprised at some pediatricians we've been to! Anyway, it is easy to make same day emergency appointments. And, for well visits the wait is only a week at most. His nurse is really sweet, and very personable. The emergency after hours call service is quick to respond, as well. We had a poison ivy scare and were contacted within 5 minutes of putting the call in. Dr. Brown is also good about referring out for any specialized needs. The only down side to the office is the wait room is shared with another doctor. The other doctor is a general doctor, so there are usually adults- older adults waiting in the same vicinity as the kids. You can tell some adults get annoyed easily, and there are no toys to play with while waiting. But, overall you don't wait more than 5-10 minutes to go back, so no biggie.

My son has gone to Doc Brown since he was 2, he is 15 now.. Fantastic doc, great temperament ,…read moregreat advice, and on time :)

Please note: The doctors here are nice and professional. Facility is clean. Unfortunately, the…read morepeople who answer the phones and set appointments are disgustingly dumb. I called after work yesterday (4:40PM, Wednesday) and asked about setting an appointment for my yearly physical. While I dread the inevitable PAP smear, I'd totally deal with a little bit of discomfort to make sure my lady-parts are working like they should. I had visited their clinic last year, had my physical and the year mark was coming up so I thought I'd set the appointment early before my children's summer activities kicked into gear. I spoke with an older lady on the phone, asked to set an appointment for my yearly physical and asked what times were available, preferrably as soon as she can get me in. She told me the soonest appointment she can set for my physical was Thursday at 8:30am. I asked if there was anything else closer to the end of the business day and unfortunately, no there isn't. Great. I asked if there was anything available closer to the lunch hour and she said Friday at 11:30am. She asked me if I wanted to set the physical for that date/time but I told her I needed to check with my job first to make sure I had some time off for it. I told her I'd call back tomorrow to set the appointment, asked for her direct line and she told me anyone would be able to set the appointment for me. I called back today (Thursday), after getting the thumbs up from work to set the appointment. I get this snide receptionist who says there isn't an opening on Friday at 11:30am. I tell her about my situation, how I spoke with some older lady yesterday and she gave me available appointments for the physical, etc. She scoffs and says "sorry no, there aren't any physicals available at that time". OK! So.. Long story short, we had a circular conversation about what I was told when I called in yesterday and how it wasn't her problem that I was told that since SHE didn't tell me that information herself. She asked me who I spoke to and I told her I never got the lady's name because I didn't think I'd have to defend myself and the information I was given the following day. The best part? I asked her to find out who I spoke with so she said she'd ask around. She put me on hold for a few minutes, came back on the line and said "sorry you misunderstood the information that was given to you". Excuse me? She goes on to say that the lady I spoke to said there was an "opening" for Friday at 11:30am but it wasn't an opening for a PHYSICAL... So let me get this straight, I ask to set an appointment for a physical, I am given the dates and times for supposed available appointments for a physical and the following day I'm told that the date/time given was an "opening", but not an "opening" for a physical? What good would that appointment be to me? I mean, seriously. A little common sense here. I'm pretty sure people who call to set an appointment for a physical expect to be given available appointment times for....A PHYSICAL! I am VERY disappointed with the way the situation turned out. It doesn't take rocket science to see how ridiculous this whole scenario was. Given the lack of knowledge and common sense, she could have at least offered to work with me to set another appointment or at the VERY least own up to THEIR mistake instead of pointing the finger at me and saying "I misunderstood". Like I said, the doctors here are nice enough, but they should really consider re-training or re-hiring some competent and friendly people at the front desk. These are the faces and personalities who deal with the doctors' patients day-in and day-out. It's poor practice to have a horrible conversation with a patient then try to interject with a "well you NEED to be seen anyway so you'll NEED to set an appointment for your physical." While I may "need" to be seen by a doctor for my yearly check-up, I certainly do not "NEED" to do that with your clinic.

Clean office yes. 2 years ago I went to this doctor because I needed a primary care physician…read more Also I needed a doctor to manage my coumadin pro-time. Long story short they could have cared less about me or my coumadin, I couldn't even get them to fill my coumadin..Wich is what keeps me alive. Ultimately this doctor misdiagnosed what she said was the flu, and I suffered a brain bleed, brain anurism and brain surgery. Do not go see this doctor or any of the doctors in this office..ignored they had just listened to me I wouldn't be spending the rest of my life in a wheelchair.

I have to agree with Tami. I lived in the desert or at the beach most of life. They have this big…read moreyellow thing in the sky, that seems to be missing here in washington. Dr. Sudduth has been great, and i'm not always the easiest patient. It takes a month or so to get into see her. She takes her time when she is with you, and my appointment have been timely. i need to listen to her lore & more about sunscreen, a trip south reminded me that my northern european complexion is better suited to Washington;-)

Dr. Suddeth is profssional, and adamant about skin care, i went from being a regular tanner, with…read morelots of sun damage, and the last 5 years I have made a complete turn around. I found her to be non judgemental (about us tanning types) and very insistant that it is most important to gradually deal with sun damage. Not just getting peels and heavy treatments, but daily (and yearly) treatments to prevent future damage and reverse whats already done. I now understand the importance of taking care of the only skin I have. She is available in several Dr.s Clinic offices and is easy to get an appointment with. I found her personable and genuinly concerned about my health.

My daughter has been sick for a long time, and we have seen 'expert' after 'expert' to attempt to…read morefigure out what's wrong with her. Most doctors have been treating her symptoms rather than the root cause. Element 7 took the time to really get to know her, understand what's wrong, and order tests that I had begged other doctors to run (and they would not). Turns out my daughter has co-infections from Lyme, hypermobile Ehlers-Danlos, Mast Cell Activation, and Kidney Stones. She is now being treated for the things that are actually impacting her, and she is getting better! I truly believe that the Doctors at Element 7 have helped save her life, and for that, I am forever grateful. I highly recommend Dr. Holly Christy, Dr. Rachel Harmon, Dr. Brianna Cardenas, and Dr. Lorin Boynton - these are doctors who truly care about their patients.

Dr Holly Christy treated my coccyx/tailbone, discs in my neck and back, and my legs. After 20+…read moreyears of pain and discomfort, I have ZERO of both now when my back is flexed, when sitting in my desk chair for extended periods of time, walking up and down stairs, etc. And before that, she relieved a ton of cranial pressure and other tightness in my face. I feel like a million bucks and I can't thank her enough for everything she has resolved to date.