The dentist, hygienists, and administrators at this office are great. From top to bottom they are…read moreso willing to help clarify everything and anything, and have a great attitude. I had a few questions during my visit and the dentist & hygienist took the time to give a thorough explanation. A couple weeks later, I had questions about my claim, and the administrator went out of her way to get me more info and make sure I had the full picture. Truly well run dentistry.

This was my first visit to Cali Smiles as I look for a new provider after switching to a flexible…read morePPO plan. The staff was patient and kind, took my X-rays, and explained my dental issues in a simple, easy to understand way. 4.5 stars visit.

West Coast Dental of Torrance has really turned around in a good way from where it was 3 or so…read moreyears ago. The staff have always been friendly and courteous, but back around 2023-2024 it felt sometimes like this came at the cost of service and speed; there were several times that I would check in at my appointed time, but not be taken back until 30 minutes later, and then STILL not see the practitioner for another 45-60 minutes after that. However, over the last year those have all seemed to improve greatly. My last few appointments were either taken care of swiftly - or, in cases where they were overwhelmed or running too far behind, they were quick to discuss with me about alternatives and reschedule as needed rather than leave me waiting. My own appointment today involved an additional procedure on top of the routine cleaning, but the entire process (as well as X-Rays) were done in just under 2 hours. This place has been my go-to for dental checkups and work for well over a decade now, through both the good and the bad on both sides... and right now, I can say with confidence that it's sitting on the good side of service and efficiency.

I went to this Dentist years ago, and had to look elsewhere because the service was horrible…read more The dentist lacked professionalism and had a bad "bed side manner". After seeing the dentist they left me in a dental chair for over 2 1/2 hours with no checking in. I had to get back to work so I left without a word to anyone and never went back. Because it is close to my house and considering how long it has been, I decided to try it again. First impression, the girls in the office sit around and talk, very unprofessional. My appointment was at 2pm for a cleaning. It took them over 2 1/2 hours to confirm my insurance, so I was then told that it was too late to clean my teeth and I needed to reschedule. The dentist came in looked at the x-rays and spoke to the assistant, but never had a talk with me...rude. She recommended a tooth guard, which I didn't need and cancelled. On my second appointment I sit in the dental chair an hour before they come in. They tell me that I am there to talk to the dentist about a mouth guard and still no cleaning was done. They charged me a fee that I later found out was covered by my insurance. I carry two insurances to reduce out of pocket. When I explained to her that my insurance covered what they charged me for, she explained that she was only able to confirm one of my insurances since they have an old system and it can only handle one insurance per person. Funny, it took 2 hours to confirm one insurance. Never even mentioned to me that they only confirmed one insurance. Not to mention that they have a bad attitude and could use customer service training.

This place is awesome. Especially when you want your child to go somewhere and they're afraid of…read morethe dentist both of my daughters have had traumatic experiences with other dentist office. But they love this place and if your child has an issue they're willing to give them laughing gas to keep them calm while they're working on their teeth. My oldest daughter had her weapon teeth pulled. My oldest daughter had her breaker done. My younger daughter is getting dental work done today. She loves his face. If you have children. I'll tell you that this is the place to go. They love and cater to your child. To the point that your child wants to come here when her appointment come up. They also have an adult office that are just as good.

I had a consultation with Dr. Palacious today regarding my wisdom teeth, and unfortunately the…read morequality of care was extremely disappointing. I waited about 1.5 hours, which I was understanding about, but for the actual consultation to feel like it lasted barely a minute was unacceptable. She spoke extremely fast, didn't examine my mouth/teeth, and didn't really explain a treatment plan specific to ME. It felt very rushed and more like I was being generalized with every other patient instead of actually being evaluated. When you're trusting someone to perform surgery, making the patient feel informed and comfortable is so important. I definitely would not feel comfortable having surgery with this surgeon after this experience. The front desk staff were great...my concerns are strictly with the quality of care I received during the consultation from the doctor. 0/10

I absolutely love this ortho! I needed braces after my dentist pulled 6 teeth because she grabbed…read morethe wrong chart. My teeth shifted so badly and I was giving up on ever being my normal self again. I went to flossy in Torrance and from there they referred me to Dr. Berger the braces are almost finished and depression from this being "the end" started setting in, but thankfully enough they've agreed to do my implants! I also want to add that Ms. Bobbi is an absolute Godsend I love all of them, of course; but Ms. bobbi is my favorite! Let's not forget Ms. Gita and her lovely self

I was referred to Dr Berger's office by mistake. Fortunately, Susan was super helpful, she called a…read morecouple of colleagues to see if they can fit us in. Honestly, one of the best employees I have encountered in the dental field. Dr Berger is lucky to have her! I'll be sure to come back for any braces needs!

I was nervous about seeing my dentist after my stroke caused me to miss my 6 month cleaning. The…read moredoctor and staff were so very accommodating for my disability they explained the treatment I required but are working with my insurance to maximize my coverage and minimize my out of pocket expense.

A completely unacceptable mistake was made, causing me significant loss. Also, the interior of the…read morebuilding, including the restrooms, did not appear clean or hygienic to me. The facility felt outdated and in need of renovation, and the equipment and fixtures also seemed old. The assistants were not skilled, and the overall quality of care was poor. I wish I could give them zero stars.

I just left Dr. Hiroshige and his staff and I can honestly say they are 5 stars all the way. I…read morefound him through Yelp and I knew I was in the right place when I saw all the USC paraphernalia all over the office. I knew immediately I was in good hands. Dr. Hiroshige is the dentist to go to in Gardena and the South Bay!!!!!! Parking is super convenient and he has all the latest technology. The XRay tech was super nice and made sure I was comfortable with my X Rays. They took both an XRay and a 3D photo of my bite. Luckily I had no cavities but i needed a very deep cleaning! Dr. Grace worked on my teeth for a good hour. She took her time and was plugging that tartar away from my teeth. Im so grateful for her and her expertise! After the cleaning Dr. Stephen explained my crowded teeth and the consequences if it was not fixed. I took the advice and am getting them corrected. Overall super happy I found a new dentist!

I would like to sincerely thank Dr. Stephen Hiroshige for his excellent care…read more Although I now live more than an hour away due to a work relocation. I chose to return to his office because of the trust I have in his expertise. Before coming back, I consulted two dentists closer to my new location. One said the procedure could not be done and recommended a root canl specialist, while the other explained that the treatment would be too complex and would require three separate visits. Dr. Stephen Hiroshige carefully evaluated my case and personally completed the root canal treatment. The entire procedure was virtually painless, and I felt completely at ease throughout. While the drive was long, it was absolutely worth it. Dr. Stephen Hiroshige is a highly skilled, professional, and trustworthy dentist, and I would confidently recommed him to anyone in need of excellent dental care.

Dr Cho was amazing and Fabiana was awesome my experience was great. Front office staff was helpful…read more Thank you.

I have been with this dentist for almost 2 years now! They have made my braces process an amazing,…read moresmooth, and easy one! All of the dentist are highly trained and handle the patients with the utmost care! As an educator, my schedule gets really hectic sometimes and the office staff is always swift with their assistance and accommodations. They take a lot of insurances, so I highly recommend them for your family needs. Ana really made my orthodontic discharge a pleasant experience with her thoroughness and sweet personality!

I dislike going to the dentist usually but my first experience here has opened my eyes and now i…read morewill take my dental health seriously. You can make an appointment online and get seen right away (once you complete your health questionnaire stuff online). Dr Moshar, Ani (dental hygienist) and Priscilla (care coordinator) were so nice. Their office is very clean and they use updated technology! This was a wake up call honestly. I highly recommend them!

Pay attention to what you are signing. When you fill out the electronic form, they make you aware…read morethat your conversations potentially will be recorded. If you think that it stops when the staff leaves the room, you're mistaken. The charged my kid (Adult) for an unnecessary test. They are leaning on the fact that there are people who don't know anything about dentistry. Was the Dr and Hygienist nice, yes. But, they don't think twice about charging you for pointless work and testing.