Dr. Megan Malzone is an amazing doctor. She is so caring and thorough. I like the fact she sends…read morehome a list of all the subjects we talked about during my exam. She is personable, kind and easy to understand. She really does want the best possible outcome for all her patients. When I have a test outside her office, she is able to research it and get me my results in record time. I really appreciate her. She is a lovely human being. Wonderful trait in your personal physician. She is available by phone or text when you need help. Love the whole concept of concierge physicians, but Dr.Malzone makes it very reassuring!

Dr. Megan Malzone is an amazing doctor. She is so caring and thorough. I like the fact she sends…read morehome a list of all the subjects we talked about during my exam. She is personable, kind and easy to understand. She really does want the best possible outcome for all her patients. When I have a test outside her office, she is able to research it and get me my results in record time. I really appreciate her. She is a lovely human being. Wonderful trait in your personal physician. She is available by phone or text when you need help. Love the whole concept of concierge physicians, but Dr.Malzone makes it very personal. Her staff are the best too. Everybody goes the extra mile to provide great health care. Highly recommend!!!!!

Dr Malzone is the best in the Central Coast & she has been our primary doctor for over 18 years!…read moreHer staff including Lisa Marie are very professional & returns our calls immediately. We greatly appreciate her service & knowledge. D S

I have been in the Arroyo Medical Concierge program for 8 years. 2 years ago my primary care Dr,…read morewho was excellent, retired and was replaced by a new Dr. A year ago I requested to switch to another Dr in the group because I was not happy with my care and was told the other doctors, Malzone, Ruiz and Fitchmun, were not accepting new patients. I am again requesting a switch but again told that is not possible. So my $2100 fee, was just paid and I don't have a doctor. It is difficult enough to find good medical care in SLO County but one would think that Arroyo Medical Group would care about its patients and find a solution.

Poor experience overall. I am 25 years old and have lots of bodily pain and despite communicating…read moremy issues I did not feel heard I did not feel cared for. I did not feel listened to. Dr. Chen spent 15 min with me and didn't even address any of my concerns. I mentioned I was having gut and stomach pain on a regular daily basis. She asked if I had been diagnosed with IBS. I said no. Rather than giving me steps to take to figure out what the problem is or how I could be diagnosed she just told me to avoid dairy. She did not ask and therefore did not learn that no matter what I eat afterward my stomach is always upset even if I avoid dairy. I mentioned I would like to see a gastroenterologist. I was told since I was not 45 years old a colonoscopy wasn't necessary which I assume just means it's not gonna be covered by insurance so she's not going to recommend it. I told her my pain had been going on for six years and yet no tests recommended to figure out the issue. Also, I mentioned I wanted to get off of a medication and wanted the liquid form because my research had said it's best to taper off very slowly. She just said "it doesn't work like that" and shrugged off that concern as well rather than giving me what I wanted and asked for... the whole reason I made the appointment was only to get my medication switched to liquid, which wasn't even achieved. So now I'm waiting for my expensive bill for receiving nothing. Not happy at all. I left my appointment very angry frankly. I don't want to come across as rude, but doctors need to do better. It just angers me that I am trying my best to take care of my own health and not receiving any help and despite knowing what I'm feeling every day somehow a Doctor Who has spent 30 minutes with me in total over the past year, think she knows what's best for me, which is to do nothing. Why are doctors telling us what we can and can't do for our own health if we have the money to pay for it. Blows my mind. Again, I hate to be so negative, but I feel I need to speak up for so many people who feel their concerns are ignored and unimportant. I wrote this not only to get out my own feelings, but to hopefully help others avoid the same experience I had.

Dr. Chen is one of the best doctors I've ever had. She took the most detailed medical history I've…read moreever had anyone take. (I'm retired military and have a ton of physicals. None were as thorough as this one.) She is always polite and professional. She has a talent for putting you at ease even when there may be something serious at work. I've been a patient for years and she doesn't hesitate to chase down problems and refer you to a specialist when needed. She has recently closed her practice. I hope she comes back soon.

Dr. Young is simply put one of the best. I was her patient…read morefor around 5-6 years. She is so approachable and listens to you with genuine compassion and kindness and never rushes you. She takes time and addresses your needs accordingly if you need advice on a specialist. What more can I say other than I had to relocate that is the only reason I left. Her staff Mary D and Shauna are absolutly tops,efficient and carring.

Being as old as I am and having lived in three different countries and five different states in the…read moreUS, I know a good doctor when I have one. Dr. Karin is one of my top two doctors, and her assistants are the best of the best. Her diagnosis is spot on. She is almost always available when I have issues. She returns my phone message or email within an hour or two. If I am on some prescription, I would get a follow up call a few days later to see how I respond to the drug. Her assistants are equally caring and attentive. The whole office is wonderful. [And she is model-caliber beautiful to boot. Not that it's important. Looks have nothing to do with her being a medical doctor, for goodness' sake. ;o))]

First let me state, our visit with Dr. Cury was at the Community Health Center in Arroyo Grande…read more(1057 Grand Ave). Our 16yo daughter had fallen and had a rather impressive gash on her head. It was obvious that she would require a couple stitches. We are uninsured and were encouraged to take her to CHC because of their "sliding scale" fee schedule. We were in the exam room, for less than five minutes, when Dr. Cury entered. He smiled and asked what happened. We explained how she injured herself. He nodded and then leaned over to look at her wound. Without skipping a beat, and with all the "doctor authority" he could muster, he nodded and said, "yes, it looks like we'll have to remove the head". We all broke into laughter. Our daughter was immediately put at ease. The levity of the situation was alleviated with his bedside manner/humor. He was very careful to ask our daughter how she was doing during the whole procedure. When he gave her the shot to numb her, she didn't even feel it. In total, she received three stitches and a prescription for antibiotics. All the time she was being treated, Dr. Cury was professional and friendly....sprinkling just enough humor to keep everyone lighthearted. We are relatively new to the Central Coast. This was our first doctor visit since moving here a year ago. If I ever need a doctor again, I will first seek out Dr. Cury.

Good personal care. Both front desk and medical staff are great! I'm glad I found them.read more

I've waited years to post this review. It has been so bad for so long but I kept holding out hope…read morethings would improve. The incompetence and lack of professionalism is unreal. 1. Doctors won't even entertain certain medications unless their office is getting a kick back. For example, I went in to talk to the PA about a GLP1. He immediately said he could not prescribe one because their office offers their own form of "weight loss" treatment (not a medication but some sort of body sculpting/fat reduction). It seems unethical to me to refuse treatment just so you can line your pockets with your in-house treatment. 2. This same PA (luckily he's not there anymore) also had no idea how to manage medications. If something didn't work he wouldn't stop that one and try a different one, he'd just keep wanting to pile on more and more medication. Again, kick backs?? 3. The turnover rate at their office is crazy. I go in 1-2 times per year and there is new office staff and new doctors every time. 4. And good luck getting in to see the primary doctor Wendy Weiss...she'll only see certain patients for certain procedures. 5. Speaking of the office staff and nursing staff. This is where I've really tried to be patient because I know their jobs can be hard. But they are so rude and seem to lack basic common sense. Each year I do basic labs and each year, they struggle to send the order. They say they send it and when I arrive at the lab, they never received it. 6. Same with prescriptions. Each year they have to send a new script to my pharmacy and each year they say they've sent it but I have to call 3-4 times before it's actually done. If I could easily get in to a new doctor, I'd leave so fast. But most primary's are not taking new patients. I've even considered the boutique doctor option thinking the price has to be worth eliminating this headache of an office from my life. Be careful. While the new PA is lovely (she replaced the really bad one), I'm not sure it's worth it in the end.

Dr Chandrasena is an okay doctor but certainly not concierge quality. I tried to switch physicians…read morewithin the group two separate times but was not allowed to. My original doctor, Dr Lowry, was super but she retired. I ended up leaving that concierge group and going elsewhere and I am very happy now.

Dr. Chandrasena is not your friendly family physician. Never smiles. Often, she ignores your…read morereason for coming in, and proceeds with her own agenda. There's no room for discussion. Spends most of the visit time typing in her computer, and hardly looks up. Does not adhere to the rules of being a concierge physician. Her description of a concierge patient does not match AMG's website description.