Bing ho has always been helpful, patient and professional when it comes to my insurance needs from…read moreauto to health. She is also kind and considerate to help me with everything throughout.

Bing helped me for my cars insurance for over one year. She is patient and considerate and always…read moreresponses my email at earliest time. She does great!

In LA we have tons of agents. Some do it for different reasons. After getting in contact with…read moreDarren, you can immediately tell he's a super chill easy going guy with tons of knowledge from experience that way surpasses most other agents out there. He's also dialed in to help with all type of insurance needs. His way of breaking things down is almost as if you're talking to a friend as he's helping you understand what the best options are. Glad I reached out. This dude has solid feedback for a reason.

I cannot recommend WHINS Insurance highly enough. I had been playing phone tag with an agent for…read moreover a week and he was persistent enough to make it work. Finally one of the owners/managers gave me a call after hours and took the time to work through my options. Even though we couldn't find one that worked for my situation, he was patient and explained everything I needed to know--I will absolutely be reaching back out when the time comes!

Sam has been extremely helpful with setting up our coverage for our new automotive repair shop. As…read morea business owner himself, he was able to walk us through the process and explain how things work. He found us the best policy at a good price. He is a good communicator and provided updates and reached out regularly to keep us on track, which is much appreciated for us, being that we are busy with other tasks. I highly recommend giving them a try!

Sam and his team is there for you when no body else can come up with a deadline so close or deal so…read moregreat that you can't just decline to accept. I needed a CoI for my new business location and needed it in under 48hrs. I reached out to others but they couldn't make it work out for me within the deadline and when I approached Sam from United Direct Insurance, he just said " You got it brother". And he was right, I got the CoI needed as per landlord's requirements. I would highly recommend them for any Commercial Insurance that you might need! By the way he helped me once before as well............ of course swiftly and reliably! Thank you Sam and Team!

I had been dealing with a frustrating registration issue for months. The DMV system kept saying I…read moredidn't have proof of insurance, even though my policy was active and paid. On top of that, I was receiving notices from the DMV that didn't make sense, which only added to the confusion. I kept getting locked out of the system with no clear answers. I even called the DMV before coming in, and they recommended I go to AAA... which felt a little ironic given how long this had been going on. When I arrived, Ayanna, the member service representative, immediately took the time to really look into my situation. She caught something no one else had, a simple letter error in my VIN number on my insurance. Such a small mistake, but it had been causing a huge headache. Ayanna was patient, kind, and incredibly thorough. She explained everything clearly and helped me understand exactly what needed to be done to fix it. I truly appreciated how attentive and detail-oriented she was throughout the process. Honestly, I had forgotten how easy and efficient AAA can be. Everyone was so helpful, and the experience completely turned my day around.

LOVE this AAA location and staff. Justin will greet you warmly and get you on your path to the…read morecorrect service window once you've checked in. Today I was renewing my membership of 55+ years AND a vehicle registration! In and out in 15minutes - with my registration tags! Bianca was wonderful in assisting me with both of these transactions. I also observed how patient and friendly the other employees were with older members trying to complete their transactions on phones and iPads, helping them navigate through policies and apps. I LOVE that! AAA is waaaaay more than insurance. Travel, notary, road trip planning - members get FREE MAPS! Why are maps important on a road trip? Cuz if you're trippin' right you don't always get cell service when you take the road less traveled and wander a bit. Maps show little know byways and unpacked areas - FUN! Honestly, my membership has paid for itself over the years. Roadside assistance with free towing, dead batteries replaced, free notary for Premiere members PLUS the savings and discounts we receive for showing our membership card! That's value, folks! Gifting a membership is easy and the nice folks her will make your gift presentation look good with a branded bag and tchotchkes galore! On the way out Justin gave us a wave goodbye as he was offering another member some bottled water and advising him to "stay hydrated, my friend!" - LOL!

I want to express my gratitude to Ruth, she recently helped me and my family get the best rates and…read morewas very helpful with the process. She's super kind and patient and over all made this transfer a great experience. I definitely recommend if you have the opportunity to work with them please ask for Ruth she's amazing and will help you find the best policy you need.

Called-in about renewing my policy and had a few questions as well. I spoke to Ruth, and the moment…read moreshe answered I felt completely comfortable. She was so kind and patient with me, and we even shared a few laughs. I was having a terrible day and was truthfully dreading the phone call, given the fact that I had a million questions. I was received with nothing but grace! I have officially recommended her to all my friends/family, when they complain about their insurance! Allstate is lucky to have her. Thank you Ruth :)

liz is the best person for all insurance needs!!! her experience and expertise is golden!! we have…read moretrust her and her guidance for over 20 years!!!! nobody comes close!!! we are so fortunate to have an individual like liz, especially nowadays with all the shadowy unreal folks out there!!! she is just genuinely a true human being who will become part of your family!!! thank u liz!!! god bless!!

Liz, thank you so very much for all your help. This has always been so difficult to navigate…read morethrough but with you at the Helm, has given us a real comfort that we have the right plan for us. Your really appreciated.

Doctor & Doctor Insurance, has been our family's go to for all insurance needs for decades. Scott…read moreis so great at what he does. Very professional, always ready and willing to help with old quotes, new quotes. This man has his clients's best interest at heart. Absolutely recommend to anyone who is looking for auto/homeowners/earthquake insurance.!

Doctor and Doctor insurance company is fabulous! We have…read morebeen with them for several years and they have taken great care of our family's auto and home policies! Highly recommend this agency!

Jasmin was very helpful. I gave her the situation and she asked questions I normally wouldn't…read moreconsider. She looked into other ways to try and lower my payments and deductible. It took 2 days because my situation was a bit complicated (at least to me it was). Many insurance companies were giving me some sort of 14 day delay due to some BS California policy but Jasmin found companies that would get me setup immediately. I am very grateful.

Recently, I went back here to get an estimate for residential insurance. The current homeowner's…read morepolicy company which I have been with (auto and then home also - supposed bundling discount) for over 35 years jacked my rate up significantly (almost double), although I nor my family have ever made a claim (and the policy provisions have not changed in years). This is a shame because my parents had been with the company for over 40 years and they had made a significant amount of money off us and are exclusive to military members or veterans (USAA). Natalie reviewed my current policy and was able to get me a higher coverage limit at a lower price with a major insurer without bundling. It was such a pleasant, trouble-free experience because the ladies took care of everything and followed-up to ensure all was good.

Adrian was very helpful and patient to work with. I strongly recommend this location to friends and…read morefamily.

Absolutely Loved working with Viken and Nairi on Marians team! I purchased both my home insurance…read morepolicy, and life insurance policies with them and they went above and beyond to get me the best and most reasonable policies that best fitted my needs. Thank you again for always being so helpful! I would highly recommend them for any insurance needs.

Couldn't be happier with the care received. We had so many questions and all were answered in a way…read morewe could truly understand. Medicare is so hard to navigate and happy to have this team of agents on our side.

I help take care of my 87 and 89 year old parents. I had my insurance broker take a look at their…read moreplan and she was able to save them hundreds of dollars! They have not heard from their current agency ( North Hills Insurance Svcs. ) in over 20 years. They do not even remember who they originally bought the policy from. My agent sent North Hills Insurance Svcs. ( see attachment below ) a standard form for them to release my parents so that their new broker of choice can handle their accounts. North Hills Insurance refused to release my parents and furthermore wrote the rudest note to my broker.......SEE BELOW. I called the agency yesterday and Timothy Regan ( office manager/owner) called me back this morning. I explained the situation very nicely and told him that I couldn't believe what a nasty note he wrote back. His response to me was "that was my father who started the business 30 years ago". He said they were not going to release my parents ( seriously......do you believe this! ) and that I should just get used to the idea! I said I would then need to invoke the "Birthday Rule" and he promptly hung up on me. Two things to clarify......."older" insurance policies used to be written so that the agent's heirs would continue to collect commissions after they passed away and they did not have to release anyone......this is no longer done.The "Birthday Rule" can change all of that now.......If you find yourself in this situation......you wait until it is the insured's birthday and then you no longer need the older agent of record's approval. Quite clearly, that is what we will be doing. My parents should have access to a professional agent whose desire is to provide quality service. The agents at North Hills Insurance deserve to be reprimanded, at the very least. Truly a disgrace to the industry. I have already taken steps with the DOI and Anthem to report their horrific treatment.