Sam and his team is there for you when no body else can come up with a deadline so close or deal so great that you can't just decline to accept. I needed a CoI for my new business location and needed it in under 48hrs. I reached out to others but they couldn't make it work out for me within the deadline and when I approached Sam from United Direct Insurance, he just said " You got it brother". And he was right, I got the CoI needed as per landlord's requirements. I would highly recommend them for any Commercial Insurance that you might need! By the way he helped me once before as well............ of course swiftly and reliably! Thank you Sam and Team! read more

Sam has been extremely helpful with setting up our coverage for our new automotive repair shop. As a business owner himself, he was able to walk us through the process and explain how things work. He found us the best policy at a good price. He is a good communicator and provided updates and reached out regularly to keep us on track, which is much appreciated for us, being that we are busy with other tasks. I highly recommend giving them a try! read more

I contacted United Direct Insurance Services because I was shopping for a new insurance policy. My agent, Nick, was very friendly and professional during our conversation. He took down my personal information, including my name, address, VIN, current insurance details, and phone number. He told me he would call me back within five minutes with a quote from Mercury and provide another quote later that day. Unfortunately, the follow-up never happened. Five minutes turned into hours, and hours turned into days, with no call, email, or update from Nick or anyone else at the agency. While I appreciated Nick's courteous manner and found him pleasant to speak with, the lack of follow-through was disappointing. When you're shopping for insurance, responsiveness and reliability are important. Based on my experience, this broker did not deliver on the service that was promised. read more

Huge thanks to Enoc Aguilar at United Direct Insurance! Re-opening our trucking company came with way more hurdles than expected - new CA number, MCP reapplication, DMV/CHP delays, and insurance filings having to be redone. But Enoc stood by us through every single hurdle. He worked with us for over a month, making sure our company and commercial policy stayed compliant. And he never left us hanging, even when the process dragged on. Thanks to Enoc, everything is now active, legal, and correct; and we are grateful for his professionalism and dedication. If you're in the trucking industry, and need someone who truly knows what they're doing, Enoc and United Direct Insurance are the team you want. Highly, highly recommended. read more

I called United for a landlord policy. I'm currently being non-renewed by Safeco and I have been working with Enoc who has been extremely helpful in trying to find alternatives and options. California market has become so difficult for landlords. It's getting increasingly difficult to find coverage and he has been turning over every stone to try to find the best options for me so I'm very grateful. read more

I called for a quote on homeowners and car insurance. A gentleman named Enoch help me. He was extremely helpful, very knowledgeable and very professional. While the numbers didn't work out for me, I appreciated the customer service and if anything changes I would definitely go back to them. read more

Honestly, I am shocked at the number of five star reviews. My experience with United Direct makes me question everyone else's rating. I called and was shuttled to "Barry's" voicemail. Someone called me back. He was a male who did not sound at all like a Barry and who seemed like this was the last thing in the world he was interested in doing. He said to email him my current insurance info. I did on 09.05.2024. And that's it. Nothing. I emailed him twice more. No response. It's now 10.04.2024. Maybe mine is a one off, but from the start they seemed to be uninterested in new business. read more

I have all of my personal and business insurance with them. After 3 years working closely with Sam & David for my insurance need everything is good and they re always checking if new rates are available. I recommended them to all of my family. read more

Absolute scam. Just called right now. Gave this guy nothing more than address to my home it's a small cabin in the mountains and he started off saying ok well it's gonna be 15,000-20,000 per year. That's absolutely insane. Edit/update per comment below: yes this feedback is 100% genuine David. read more

We highly recommend United Direct Insurance Services! We have relied on them for many years, and they act quickly and efficiently on our behalf, and they leave no stone unturned to fine the best coverage and greatest value. read more

I found United Direct from Yelp when I lost property insurance coverage because my other broker was dropped by the carrier. David was extremely responsive and a great communicator. He found excellent insurance for me, when six other brokers could not. He is professional, timely, friendly and knowledgeable. I am so very happy I found him, and highly recommend him. Definitely 5 stars!! read more

Sam and his team stepped in when our commercial broker failed and misled us. He was very thorough, fast to help, and got the job done for us. Thank you Sam, Jenny, and Rosa for everything! read more

Our business joined Sam Cohen at United Direct about 4 years ago. We have been pleased with their professional service and attention to their client. Anything we need changed or addressed is handled immediately and or in a very timely matter. It is nice to hear an actual human voice on the other end of all phone calls and getting a response via email almost immediately. I foresee many more years with Sam at United Direct. Highly recommend Sam & United Direct Insurance. read more

Spoke to a representative the week of September 24 to get quotes on insurance policies. No response. I called again on October 5. I spoke to another representative and sent her copies of my current coverages. They had all the amounts and deductibles but they wanted to know how much I was paying for each policy. I didn't want to divulge that information. They finally told me they didn't need it. Two weeks later, no response. I contacted the same representative today and was told they couldn't provide me with quotes because I wouldn't tell them how much I was paying for my current policies. Why do you need to know how much I am currently paying? If you can't get me a quote, don't waste my time. Preposterous. read more

They are the absolute best insurance services. Sam and his team have secured us the best rates and got us more coverage for less money. Cindy and Brittany really care. Cindy has fought fiercely for us and handles everything. We feel so lucky that we found them. A lot of my family and friends have changed over to them and are very happy. read more

I highly recommend United Direct Insurance for all your insurance needs. Sam and his team are always willing to help.

Sam and his Team have been handling all of my Insurance needs for many Years, they are at the top of their game always. I own and operate two businesses and they take care of all of it. Workers Comp, Garage keepers, Property, Auto, my home. They handle it all. I am very thankful that Sam found me and that I tried them out. They take customer service to a level that I had not experienced before. If you are looking for an agent who will absolutely handle all of your needs, Sam and his team at United Direct Insurance are the best that I have encountered in my 33 years of business. Robert Brocke Foothill Car Care inc. RTB Enterprises LLC. read more

I am not the type of person to ever write reviews, but I felt like it was needed. When I had called united direct, I got connected to cindy, I had so many questions and she didn't fail to answer each one. I was struggling to find car insurance. Being young, some car insurances want you to pay a ridiculous amount. Cindy helped me with finding great insurance within 30-40 minutes. Any time I have a question I can get ahold of Cindy, and any of the team within a reasonable amount of time. David & Sam: you have an incredible team! Highly recommending united direct to everyone who needs insurance. Thank you!!! read more

Big shout out to Cindy for always coming to the rescue. If there is ever a discrepancy or question about our auto policies, Cindy comes to the rescue. I am utterly grateful for her quick action and problem solving. Glad she is part of United Direct Insurance. read more

Rosa Arguelles-Roman is amazing! What an incredible team they have here at UDIS. They are helpful, kind, courteous and supporitve. Most of all I would say they are pateint given the amount of times I have called and asked questions...learning and enjoying it because of them. Thank you Sam for taking care of the whole family here at Omid Dental!!! Stay Blessed!! read more

This insurance office was recommended to me by one of my close friends, once I looked at the reviews and noticed good reviews, I knew this place had to be good and it was! Anyways, I came to this office yesterday and the lady who helped me (sorry I can't remember her name), was very helpful! She informed me of the various coverages I could get and also told me what discounts I qualified for. She explained everything in depth and so easily so I could understand everything ranging from coverage costs to deductible costs. I highly recommend! read more

What a great insurance brokerage. They saved me $1300 a year on my insurance policies in a matter of 30 min. A+ all the way and will refer friends and family. Thank you to Sam and the team read more

ROSA is awesome! Her company services my shop's workers compensation policy. Been with them for over 5+ years! Policy premium rates are fair and reasonable. The 5 star review goes to the company as a whole, but mainly Rosa. She has been my main contact for questions, concerns and everything related to my workers comp policy. A couple times within the past 5 years, the insurance company and I had a "misunderstanding/misinformation" which I won't get into details. But let's say the misunderstandings were going to be costly premiums for me. And Rosa caught the abnormal high premiums and contacted me. She then helped me investigate what may have happened incorrectly in the premium audit and took it from there and had the issue fixed. She is very helpful and proactive in getting issues fixed. She gets in front off the problem when it initially is noticed and contacts me right away to clear this up. Thank you Rosa and your company for always making sure my premiums are fair and mistakenly high. We at about automotive LLC appreciate you very much!!! read more

Couldn't have imagined a better experience than working with David & Sam. They were professional, amiable and spot on. They offered me the best rate any other agent was able to get. So thankful for their kind staff as well, especially for always being there for me when I have any kind of insurance related questions! Insurance was always such a confusing and unknown topic for me, but their staff was patient and helped me every step of the way. I've already recommended them to my entire family and friends. They will always be my go-to and I know I can count on them. Highly recommend them! read more

I reached out to United Direct in a complete mess as I had just gotten a letter from my insurance that the rate was doubling. I had reached out to a few other companies to try and get a better quote but no one was able to offer me anything better. I worked closely with David and he was able to save me THOUSANDS of dollars. I still can't believe it. They really have an incredible team and know what they are doing. David took the time to explain everything to me and made me feel very comfortable. I am so grateful and will be moving over all my policies with them. Thank you so much United Direct Insurance for your incredible service and helping me save so much money. I am so happy. read more

Our company has been using the services of United Direct Insurance Services Inc. for years, and we are extremely satisfied with their work. A special thanks to Sam for his exceptional assistance throughout the process. His professionalism, responsiveness, and deep knowledge of insurance options made the experience smooth and stress-free. read more

David took the time to work with me for the best rate. He gave me the option of phone or email to start the conversation, and only when I knew we were in range did we proceed. He also worked with the underwriters to get me the rate I was promised. It's only been a month or so, but so far I have nothing but praise! read more

Great customer service! Cindy is always there for whatever I need. I enjoy talking to her and I can always count on her for the best service. She always goes out of her way to make sure my insurance needs are taken care of in my best interest. Thank you! read more

No words can't describe how amazing and helpful Ronit D. (agent) was. She helped me get the best rates and was truly kind and patient with me. I highly recommend speaking to her! I can't thank her enough for helping me with insurance deals. I definitely saved a lot of money!! read more

I checked every insurance company that could help me online with car, home, life and more as a packages and no one could deliver what Sam did for me. I was very hesitant in the beginning but he was so patient and transparent with the whole process that I finally let him have my business. His knowledge of all the different branches of insurance proved he know his business. I can now concentrate on my very busy schedule and leave this worry behind. Sam, you got me. I am happy that I met you. read more

Sam is the best agent out there. He saved me so much money on all my policies. He is very attentive and responds to every question and request in real time. He was very helpful in advising on best products and carriers. Honestly the easiest process I have ever done. Nice office if you want an in person meeting but he also does everything without you having to step foot in the office. read more

The staff is amazingly helpful, understanding, and caring about requests. Quick, and thorough. Even through the storms they deliver: sometimes I get too caught up in a situation and can't see things as clearly as they do. They don't judge. They explain, and repeat if they have to. Then they are already pragmatically approaching the situation. I have been with them for years. Still I am satisfied, knowing that I don't have to shop around, because I am getting the best. read more

Huge shoutout to Britney for answering all my questions and concerns. She was genuinely nice and helpful. She gave me the best rates compared to other insurances companies. She is very friendly, knowledgeable and patience with any questions you got. Thank you again Britney. read more

Amazing services. Cindy at the front desk is amazing and potentially the sweetest person I've ever had the pleasure of speaking with. Would recommend to anyone!!! read more

David is the man!! He's very knowledgeable and knows what he's doing !! Very helpful and very good at taking care of his clients!! I'm very happy!! Thank you for my birthday gift card !! Great business!! read more

David is quick to respond to emails or calls. He is very helpful answering all of my questions. He was able to quickly solve my insurance question. read more

Sam and his team have been exceptional brokers to my family and I. Every time I call, I am greeted by Cindy who is extremely kind, helpful, and efficient. I've never had lower rates on insurance. 150% recommend to anyone looking to save money and be treated well! read more

I had the pleasure of Sam Cohen helping me with my insurance needs. Needless to say he was great at presenting packages that were not only helpful but affordable. I cant stress enough the responsivness and the attention to detail he had to hold my hand throughout the process. I highly recommend his services!!! read more

I called up this company after reading all of the great reviews here on Yelp and spoke with David. Although we were not able to find a carrier to lower my premiums for my auto and homeowners policies, he was very polite and extremely thorough. We spent about 25 minutes on the phone going over my current coverages and comparing rates. I'm sure he takes good care of his clients, I would recommend him to anyone in the area, and hope to work with them in the future. read more

David was a pleasure to work with and got me the lowest rates! Very responsive, efficient, and easy to deal with! read more