What a pleasant experience! Lee Stephens was easy to work with! No high-pressure tactics and no lies. Even after test-driving a new Ram Big Horn, I spoke to Lee on the phone and asked him for his bottom dollar price proposal. Lee and Matt gave me their bottom dollar up front. I did not realize at the time, so I went to Atlanta to all of the so-called Dodge giants. I spent a week negotiation with the Atlanta dealers. Approximately seven. Each time they gave me their bottom dollar price and played the usual games with high pressure. They were not even close. Matt Hayes nor Lee did ANY of this. The Atlanta dealers told me I was lying after I told them the price I was quoted from Hayes. I called Lee, to verify the price he gave me, was drive out and he said absolutely. Not once did they ever pressure me into anything. I purchased my Ram with no hassle, no negotiations and with ease. The Finance Manager John was super nice and treated me like family while speaking to him about the financing. He was even super nice when I told him that I had my own financing. The General Manager Matt Hayes was super nice and helped me every way he could! I will buy many more cars from this dealership! If you have any questions please message me. Also, ask them about the service discounts you will receive after you purchase the car or truck. In addition, I have received no compensation by Hayes Ram or any other entity for this review. Sincerely, Jeremy Orme read more

I purchased a new car from Hayes CDJ a week ago. I had been dealing with several other dealerships for a few weeks and getting the usual runaround. I expanded the geographical area of my search and found the vehicle I wanted in Hayes' inventory. I called the dealership and spoke with T.J. Rinefierd. I told him my target purchase for the vehicle and the interest rate I wanted for the portion of the purchase price I would be financing. He took down the information and called me back in less than half an hour. He was very, very close to my target purchase price, and after getting some information from me and speaking to his finance manager, he met my interest rate and monthly payment targets as well. The dealership is about an hour from my house, but it was well worth the drive. Once I arrived at the dealership, I found that the details of the deal were exactly as I had agreed to on the phone. The purchase was handled quickly and efficiently. I would definitely recommend this dealership. read more

FABULOUS, FABULOUS, FABULOUS!!!!! Matt and Gregg worked with my husband and I on the best possible scenario for a new vehicle. When we didn't see exactly what we wanted in the used lot at Baldwin, Matt researched Durango's on the other Hayes lots and dealers in the surrounding areas. My husband and I finally decided the best all around deal would be to purchase our very first ever brand new car. WOW! Nerve-wracking, yet exciting. Gregg went through all the paperwork and options on the computer, explaining each one with thorough knowledge. Neither Gregg, nor Matt at any time pressured us to make a decision we didn't like. If we chose not to have a certain option, we just went to the next step. Now questions asked. I must say, as much as I dreaded having to purchase a new vehicle, after not having a car payment for ten years, Matt and Gregg created a Top-Notch experience. I recommend the Baldwin Hayes Dealership with Five_stars!!! read more

I just want everyone to know this was one of the greatest experiences ad a woman, I''ve ever had with a car dealership. Greg "Bubba" Wages wad patient, informative and NOT condensending. I bought a 2013 Dodge Journey SXT and I have NEVER been happier. I went in and told Bubba what I wanted and needed. He showed me some newer cars. I explained they were out of my price range, so he offered to pull up vehicles on the computer and see what I liked. I fell for my Journey right away, but my hubby wanted to look at other dealers. So we did and was very disappointed. They were rude and refused to listen to me. (not my first experience like this). So we went back to Hayes. It was like seeing friends!! I am so pleased with the service I received from the folks at Hayes I'm still sporting their logo tag on the front of my vehicle!!! THANKS TO BUBBA AND THE WHOLE CREW AT HAYES!!!! read more

We traded in 2 and bought 2 new vehicles from here 2 years ago. The sales staff were very accommodating and gave us fair trades for our used cars. We drive by several other dealerships and service stations to bring our cars to Hayes of Baldwin for servicing! They get us in and out, no fuss. We take advantage of buying our oil changes in bulk. You can save a ton of money by pre-buying the oil changes and it's so convenient! When you do have problems with your car, the service guys don't pressure you into spending the most money. We are always given options and recommendations. But we've never felt pressured. My wife loves bringing her minivan here. She's completely comfortable dealing with the guys in the service department! Nothing but praise for Hayes Chrysler of Baldwin! read more

When I lived in Florida, one of my best friends was the service manager at the local Chrysler/Ram dealership and that's where I always serviced my Ram truck - always. My friend always made sure I was treated politely and promptly, and that I received top-notch service. When I retired to Northeast georgia, I was hoping for the same kind of service and have been thrilled with the service received at Hayes Chrysler of Baldwin. Chris, Nathaniel, Phillip and the others at the Hayes Chrysler service department are fantastic. They are always polite and respectful. They are always prompt. And they always do excellent work! I now own a Jeep Wrangler to go along with my Ram truck and both vehicles are always taken to Hayes for service. It is my pleasure to do so! read more

WORTH THE DRIVE!!! This is absolutely one of these experiences I've ever had in purchasing a vehicle!! I was 3 hrs drive from the dealership but, I thought what the "heck"? I was very specific in my search criteria and, they had exactly what I was looking for! A one owner 05 red rubicon that had a manual, 78k, tinted soft top, old man opened, a cream puff!! So, I called and Robert Thomas helped me tremendously!! We agreed on an awesome deal and I left the next morning. When I arrived the jeep was gassed up, cleaned up and ready. It's good to know that this is a dealership that takes people for their word. Thanks Hayes Chevrolet!!! read more

I have used Hayes Chrysler Dodge Jeep since it was relocated to my area, more than 5 years now. I had to purchase a new vehicle after an automobile accident took me out of my 2003 Chrysler 300M. I was impressed by Steve Webb's approach when I walked onto the lot, and his professionalism in handling my questions about my preferred automobile interest. His help in getting the financial questions answered made my mind up to purchase at Hayes as well as their track record on servicing my other Chrysler product . Proud to be the owner of a 2013 Dodge Challenger and yes, it has a Hemi! read more

I want to thank Tom Christol and the members of the Baldwin Hayes dealership team on making my first car purchasing experience a smooth and easy one. I had recently been in a terrible car accident and would have not walked away if I was not in an SUV. I came to the Hayes dealership looking at the different vehicles available since I was still in shock of my vehicle being totaled. Tom Christol was the first one on the spot to help and aided my car buying experience with ease and patience. I was impressed with the team at Baldwin Hayes and will gladly recommend them to anyone! read more

I purchased a used SUV from Hayes in Baldwin Ga. My sales representative was Lee Stephens. He was amazing!! I was recovering from surgery and could not drive or ride in a vehicle yet. My husband and I saw the vehicle online. Mr. Stephens delivered the truck and my loan papers to my home!!! It was even better in person than it was online! I highly recommend this dealership and this sales associate. He gave new meaning to amazing customer service. Go to Hayes in Baldwin and ask for Lee Stephens!! He will take great care of you!!! read more

I would like to thank Hayes of Baldwin for a wonderful experience buying my new Dodge Dart. Danny has been a good friend and a fantastic salesperson during all 3 of our transactions with him and the dealership. I could not ask anymore out of a salesman and or dealership than what we have experienced with the purchase of my wife a new Tahoe, my daughter with her purchase of a new Jeep and with my purchase of the Dodge Dart. Thanks again for everything you all did to make this a very pleasurable time for the three of us. read more

I bought a 2016 Jeep Wrangler at the Baldwin location. Kenneth Jackson went over and beyond to make sure my dream of owning my first Jeep Wrangler came true! From the moment he approached with a big smile to the trade-in all the way to the time I ldrove off the dealership, he was a stellar salesman and I was satisfied with my purchase! He is genuinely personable and makes the car buying/owning process so much easier and more enjoyable. I would buy a Jeep from Kenneth Jackson EVERY time! read more

We wanted to be able to buy locally in Habersham County. Hayes Chrysler Dodge Jeep of Baldwin met the price I wanted for a new Dodge Dart Rallye SXT with very good discounts. Craig Lee, our salesman, was very professional and did not pressure me at all even though I told him I wanted to check with other places before purchasing a new Dart. He found me the color Dart with the options and the price that I wanted. Everyone I spoke with in person and on the phone at Hayes was very helpful. read more

Kyle Ansley did a superb job in finding the exact vehicle for my wants and needs. He is courteous and was not pushy. I got a great deal and they financed the vehicle at the best interest rate I was offered anywhere. They beat my bank and my credit union with a better interet rate and gave me simple interest. I couldn't be more pleased. I will use them again and I recommend you go see them if you are in the market for a vehicle, new or pre owned. read more

The sales rep., on the GM/Chevy side Tom Cristol knows his vehicles and answered all the question we had. Through the purchase he and the others involved made it almost effortlessness. The showroom, shop, and waiting area are all new and spacious. I would have rated five stars but I have not had anything to do with the shop yet. (I did speak with the service adviser for just a minute and he did present a good first impression) read more

I've bought my two most recent vehicles at Hayes! Both times I worked with Kenny and both times the service was excellent. Kenny was able to work with me to get the price and payments where I wanted, and put me in two vehicles that have exactly suited my needs! He even went as far as helping me an issue with my used vehicle AFTER I purchased it and drove it off the lot. I would highly recommend Kenny and his team at Hayes. read more

Had an issue with our car late in the day as we passed thru on a trip to Florida. Was immediately greeted and they got me in right away. Our car was over heating and they addressed the issue while actually staying a bit past closing time to fix it. Great, friendly considerate staff! May well end up buying a car from them in the future simply based on this experience! Kudos, guys..thanks for getting us back on the road! read more

I had a great buying experience with T.J. Rinefierd of Hayes Jeep. He was very helpful and gave us a detailed explanation of all the new features. T.J. has followed up with calls and E-mails to see if we needed any help or had any problems. I feel he is a credit your company. This is my second Jeep from Hayes but the first from Baldwin. Hayes is top rate company and has a great service department. read more

I recently purchased a vehicle from Gregg Wilson. They were extremely easy to deal with and my satisfaction was their highest priority. Gregg was very accommodating and wanted to make sure all of my questions were answered. Their finance manager gave me a great rate and didn't try to hard sell me on anything extra. I would highly recommend Gregg to anyone looking for a vehicle. Greg Morris read more