This place saved me!!! I've gotten oil changes here and there from this shop before, but last time…read moretook my car to the dealership by my house for convenience--my mistake. They left my filter loose and so I lost all my oil and was driving without a sufficient amount in my engine for a week. I took my car in this morning and they got me in first thing and assessed my car. Found the problem and put oil in it in under 15 min--I went to pay and they told me not to worry about it. So thankful for such good people. HIGHLY recommend this place!

This place is the real deal. I didn't have them do my oil change today, but they have done work for…read moreme in the past and I would absolutely recommend them to anyone in the area in need of great folks who do excellent work at competitive prices.

We took my husband's truck for an alignment and a variety of other services totaling over $1700. He…read morewas about to travel for work and wanted to ensure everything would be good for his upcoming trip. Within 500 miles, he had to buy new front end tires (another $600) due to the miscalculation of the alignment. We just bought these tires brand new on March 30th of this year. He also had to pay a different shop to do another, proper alignment, and we've had no issues with the truck since. When he called to tell Turner Tire about it, the woman who answered was very nice and told him to bring the truck in along with the paperwork from the shop that did the second alignment. He did that today and again, she was very nice. However, a man came out to speak with him and basically said too bad. It's the other shop's word against his and he won't do anything about it. So don't go here unless you like wasting money on services and want to buy new tires right after having an alignment. $700 down the drain is an expensive lesson for average people like us.

My son took our truck - a 2014 Ram 1500 for an oil change. Somehow, they managed to screw up the…read moretransmission and now we have to have a new transmission. They actually drained the transmission fluid instead of the engine oil. The transmission is still on backorder, so because of their inability to do a simple oil change, we have been without our truck for two months! They said that we could get a rental, but that we would have to pay for it ourselves and they would reimburse us after the claim was closed. So we would have to be out thousands for a rental - and then trust them to reimburse us. If you need a new transmission, this would be the place to go.

Travel to Charlotte each week for work. In the past I have always had my car…read moreServiced up North but after popping into Craig's I have decided to up my routine. I was in and out in no time and everyone was extremely pleasant.

Started having brake issues while on vacation in Helen. Started looking, found Quicklane online,…read morecalled and the receptionist Stacy was so nice on the phone and said come on in and we will take care of you !!! I was not disappointed. They checked over the car found the problem got me fixed up and didn't take advantage of us. Ended up adding in a oil change before we left. The place was super nice and clean. Coffee and water while you wait along with a kids section if you have kids to keep busy. WiFi and tv. I would recommend to anyone!!!!

I had a very good service visit, I was in need of tires for my son's Infiniti, and I also needed…read morethe front end alignment. Mike was at the desk, and did a good job. While waiting, I spoke with your Customer Experience Specialist, Dakota Chamberlin, who directed me to your Allstate insurance, Samantha( last name escapes me) in the main dealership building. They were both very helpful, and I was able to use my time at your dealership wisely. I think that you have a great crew, all the way from internet sales & Service (Nicky?) to our arrival and service performance, good job folls!

Quick and easy. The service men and women were great answer to the questions I had, wasn't pushy…read morewith upscale. It was nice! I'm not sure how an oil change is now so fu@&ing expensive, but this is where we are at now.

Mike and the whole crew is awesome. No higher pressure up sell. Tell them what you need done and…read morethey do it.

Super honest and nice. Checked out a tire and charged us nothing. Great place to get work done…read more They earned my business.

Service was amazing and everyone was so friendly and knowledgeable. Super quick and easy…read more Recommended all the right things and gave complimentary water and air freshener

They are really bad. Put to much oil in my car. And took a air filter off and broke the box. They…read moredon't know what there doing. I alwayss use Valvoline. But I will have to find some were else that was the worst ever took 55 min. They were rotating tires on a truck I didn't even know they rotated tires

Oil plug was loose, now I need a new engine THANKS A LOT! No…read morechoice but to pay out of pocket for a high mileage replacement.

Quoted 4 tires, got them done quickly for a good price. Local place, would recommend.read more

Service was impeccable, the value was wonderful prices comparable to Tire rack. BUT when it comes…read moreto service they did perfect on the shock replacement, the lift and new tires.

10/10 experience! Michael and his team are absolute pros. I was impressed that they not only…read moreattended to me quickly but made sure every single person who pulled up was greeted right away. They even continued to take customers after their closing time just to make sure everyone was taken care of. During the oil change, they performed a full courtesy check while I waited in the car, showed me my air filter, and explained the oil options without being pushy, and helped me decide the best option for me and my car. They checked my tire pressure (even gave me new caps for the air valves that I've been missing forever!) and topped off my fluids. It's a 'well-oiled machine' here--pun intended! I'll definitely be back for my next service.

Exceptional Service -- Business Earned for Life…read more 5 Star Experience - must read! We brought our 2021 Kia Telluride to Strickland Brothers for a routine oil change. Some time after, I noticed a small oil drip. At that point, it was never even fully determined whether it was something they did or simply a failed seal on our end -- and honestly, it was probably a part failure. What happened next is what truly sets this company apart. Michael, the owner, personally called me and handled the situation with professionalism and integrity. Because the line wasn't entirely clear on whether the issue was a failed part or something related to the service, he took ownership of making it right. His focus was on standing behind the work, doing right by the customer, and building a long-term relationship -- not pointing fingers. They went way above and beyond. Kia is notorious for requiring OEM parts (aftermarket just won't work properly), so they had to track down a specific part. Michael and his team called multiple Kia dealerships, pulled strings, and somehow managed to get the part the same day, even though we were originally told it could take several days. That alone was impressive. They repaired the vehicle immediately -- and the next morning, Michael and his father personally delivered the car to my house. His father has over 40 years of experience working on vehicles and plays an active role in overseeing the work, which really shows. The two of them together are an impressive team. In conversation, I mentioned to Michael that part of my work involves helping businesses think through customer experience, and we talked about what it looks like to truly take care of people. The hardest time to do that is when it costs the business owner money. This repair did cost him money -- and he still did the right thing without hesitation. I've already referred many people to Strickland Brothers in the past because of consistently good service -- but this experience was different. I can confidently say I will never get my oil changed anywhere else, and I will be using Strickland Brothers for any automotive service they offer. I'll continue referring people without hesitation. This is only the second time in my entire life I've said this about a business: They've earned my business for life.

Had a 700r4 transmission rebuilt and had to take the truck back numerous times for leaking. After…read morethe 3rd attempt in repairs, my truck started overheating which it never did the entire time I drove it there. After picking the truck up the third time, it broke down due to overheating. Had it towed where it sat momentarily and the transmission still leaked. I had to make the decision to accept a loss due to not wanting to take the truck for a 4th time and having additional issues once I received the vehicle. I had to take the truck into another shop to diagnose and fix. BEWARE To the shop owner that replied: Please read the review of its entirety! You had (3) attempts! And you couldn't get it right. So miraculously my truck started overhearing after pick up which cracked the heads and the truck went down for a while. Needless to say, I would never recommend this company after all the issues you have given my son and I. Record keeping: it's not my responsibility to keep up with this but my American Express shows the deduction date August 2nd 2025 of $2622 for the rebuild. I suppose it's easier for you to deny if you don't have record. Only reason I waited this long is because the extent of damage caused by the overheating made me replace the entire engine. As a Veteran to others take this warning and be careful when you do business with this company despite the other reviews. The message from the business owner Christian is a copy and paste response. So professional. Even though I spoke to him and his wife or receptionist when the complications were going on. He even towed it from my house. Funny how Christian forgets!

Transmission Mafia is by far the best shop in the area. Christen goes above and beyond, his quality…read moreof work is second to none. Communications from start to finish including completing the job ahead of schedule was an amazing experience. I would highly recommend this shop for all your transmission needs!!