This place is the real deal. I didn't have them do my oil change today, but they have done work for…read moreme in the past and I would absolutely recommend them to anyone in the area in need of great folks who do excellent work at competitive prices.

I made an appointment to have a problem looked at. I was told on the phone that they could see it…read morethe same day. When I called to see if it was ready after 4:00, they had not looked at it and said they would not that day. They tried to say that I was not clear with what I wanted. The girl at the front desk was rude. I won't go back.

My son took our truck - a 2014 Ram 1500 for an oil change. Somehow, they managed to screw up the…read moretransmission and now we have to have a new transmission. They actually drained the transmission fluid instead of the engine oil. The transmission is still on backorder, so because of their inability to do a simple oil change, we have been without our truck for two months! They said that we could get a rental, but that we would have to pay for it ourselves and they would reimburse us after the claim was closed. So we would have to be out thousands for a rental - and then trust them to reimburse us. If you need a new transmission, this would be the place to go.

Travel to Charlotte each week for work. In the past I have always had my car…read moreServiced up North but after popping into Craig's I have decided to up my routine. I was in and out in no time and everyone was extremely pleasant.

Started having brake issues while on vacation in Helen. Started looking, found Quicklane online,…read morecalled and the receptionist Stacy was so nice on the phone and said come on in and we will take care of you !!! I was not disappointed. They checked over the car found the problem got me fixed up and didn't take advantage of us. Ended up adding in a oil change before we left. The place was super nice and clean. Coffee and water while you wait along with a kids section if you have kids to keep busy. WiFi and tv. I would recommend to anyone!!!!

I had a very good service visit, I was in need of tires for my son's Infiniti, and I also needed…read morethe front end alignment. Mike was at the desk, and did a good job. While waiting, I spoke with your Customer Experience Specialist, Dakota Chamberlin, who directed me to your Allstate insurance, Samantha( last name escapes me) in the main dealership building. They were both very helpful, and I was able to use my time at your dealership wisely. I think that you have a great crew, all the way from internet sales & Service (Nicky?) to our arrival and service performance, good job folls!

Quick and easy. The service men and women were great answer to the questions I had, wasn't pushy…read morewith upscale. It was nice! I'm not sure how an oil change is now so fu@&ing expensive, but this is where we are at now.

Mike and the whole crew is awesome. No higher pressure up sell. Tell them what you need done and…read morethey do it.

Super honest and nice. Checked out a tire and charged us nothing. Great place to get work done…read more They earned my business.

Service was amazing and everyone was so friendly and knowledgeable. Super quick and easy…read more Recommended all the right things and gave complimentary water and air freshener

They are really bad. Put to much oil in my car. And took a air filter off and broke the box. They…read moredon't know what there doing. I alwayss use Valvoline. But I will have to find some were else that was the worst ever took 55 min. They were rotating tires on a truck I didn't even know they rotated tires

Oil plug was loose, now I need a new engine THANKS A LOT! No…read morechoice but to pay out of pocket for a high mileage replacement.

Quoted 4 tires, got them done quickly for a good price. Local place, would recommend.read more

Service was impeccable, the value was wonderful prices comparable to Tire rack. BUT when it comes…read moreto service they did perfect on the shock replacement, the lift and new tires.

Curtosy air conditioner advice and service by Tallen, at Strickland Brothers 10 min. A handsome…read morepolite gentleman who left us feeling safe and confident. Helpful and didn't charge us a dime. Grateful and will definitely be back for an oil change when it's time.

Exceptional Service -- Business Earned for Life…read more 5 Star Experience - must read! We brought our 2021 Kia Telluride to Strickland Brothers for a routine oil change. Some time after, I noticed a small oil drip. At that point, it was never even fully determined whether it was something they did or simply a failed seal on our end -- and honestly, it was probably a part failure. What happened next is what truly sets this company apart. Michael, the owner, personally called me and handled the situation with professionalism and integrity. Because the line wasn't entirely clear on whether the issue was a failed part or something related to the service, he took ownership of making it right. His focus was on standing behind the work, doing right by the customer, and building a long-term relationship -- not pointing fingers. They went way above and beyond. Kia is notorious for requiring OEM parts (aftermarket just won't work properly), so they had to track down a specific part. Michael and his team called multiple Kia dealerships, pulled strings, and somehow managed to get the part the same day, even though we were originally told it could take several days. That alone was impressive. They repaired the vehicle immediately -- and the next morning, Michael and his father personally delivered the car to my house. His father has over 40 years of experience working on vehicles and plays an active role in overseeing the work, which really shows. The two of them together are an impressive team. In conversation, I mentioned to Michael that part of my work involves helping businesses think through customer experience, and we talked about what it looks like to truly take care of people. The hardest time to do that is when it costs the business owner money. This repair did cost him money -- and he still did the right thing without hesitation. I've already referred many people to Strickland Brothers in the past because of consistently good service -- but this experience was different. I can confidently say I will never get my oil changed anywhere else, and I will be using Strickland Brothers for any automotive service they offer. I'll continue referring people without hesitation. This is only the second time in my entire life I've said this about a business: They've earned my business for life.