When you loose a loved one it is so devastating and overwhelming Jeff and Rachel took very good…read morecare of us. I couldn't ask for a nicer service, it was beautiful! My experience with them has always been professional and personable. I am so grateful for the both of them. God bless, Brenda and Sage Dunlop

We buried my husband's father today, and very luckily for us, we went with Hays Funeral Home in…read moreNorthboro. Jeff is not only an amazing funeral director, he is a kind, compassionate, thoughtful, wonderful human being. Even though we'd arranged for pre-planned services many years ago, Jeff treated us as if we were writing a check today! My father-in-law passed away at 6:00 in the morning in a nursing home. I received a call from Jeff at 7:30am telling me he's picked up dad, and he was safe in the funeral home. He arranged for a time that was convenient for us to come in much later that day to make Dad's final arrangements. I swear he works about 20 hours a day! While dad had done the original planning years ago, Jeff still helped us put together a service which was perfect for our family, and did everything we asked to honor the great man our father was. All the details were handled beautifully, and we didn't need to worry about a thing. Dad was very ill at the end of his life and had lost a significant amount of weight, so we were worried about how he would look for the calling hours. No worry needed. Jeff prepared our dad for burial expertly, and made him look like he was younger and healthier again. In fact, it was so comforting for us to say it looked like he was just taking a nap. Dad was a veteran, so Jeff arranged for a service with full military honors, which was so important to Dad, and meant so much to us. I cannot more highly recommend Jeff and Hays Funeral Home. The genuine care and concern he showed for all of us and his expertise in his craft created a beautiful memory for us rather than just a sad day of loss. Thank you Jeff, and Rachel, for all you did for us. We could not possibly be any more pleased with the services and burial. Thank you for creating a last memory of our Dad that we'll treasure forever. You have our lasting gratitude. The family of Gordon Maccabee

I lost my son and became I live in Franklin I went to Oteri. It was awful. They literally placed…read moremy son on a wooden table telling me not to touch him because he would fall off table. Imagine telling a mother; who is burying her son, "do not touch him because the table will fall". Disgusting. I was and still am mortified

You couldn't work with more incredible people during one of the most difficult times in your life…read more Can't say enough good things about the Oteri Family.

Called multiple times to try and arrange pre planning services cremation. Unable to connect with…read morethem to set up services once the request for basic cremation was requested and the services weren't for top of line funeral. Don't bother if you aren't interested in the top of the line expensive funeral services. They don't contact you back.

I have found Doug to be very difficult. He expects respect from others but offers none in return…read more He's been very unprofessional in my dealings with him.

My siblings and I were very happy with the service that Craig provided to us at the time of our…read morefather's passing. We recommend him wholeheartedly. Craig has the perfect demeanor for a funeral director. He is not only respectful and dignified, but also warm, kind, and compassionate. The way he handled every detail made us feel truly cared for - we didn't have to worry about anything. He gave us the information we needed at the exact moment we needed it - where to stand, where to walk, what to do, and what to expect. He even gestured silently to us in the church so that we knew all we had to do was look at him and he was right there to guide us. We know that this is what funeral directors do, but not all of them are as attentive. Craig guided us through our most difficult family time so carefully and thoughtfully that all the details fell perfectly into place. We were also impressed with the clear communication that transpired before, during, and after the entire process. Whenever we called (which was often), we received timely responses. He answered all of our questions - including ones that some consider 'taboo' to be curious about. It wasn't long before we breathed a collective sigh of relief because we knew we were in excellent hands. I think the best testament to Craig's exemplary service is to tell you that we have arranged to have Menard-Lacouture Funeral Home handle our mother's funeral when the time comes. He was our partner in laying Dad to rest. As unhappy a time as our mother's passing will surely be, it is comforting to know he will be there to lead the way. Our gratitude and thanks go to Craig and Menard-Lacouture Funeral Home.

I recently used Rice Funeral home for my fathers funeral. They did a fantastic job and were a…read morepleasure to deal with. The price was affordable and they were very responsive when i had questions.

I'm sorry but this funeral home is the worst in my experience of love ones I came across and…read morecomments from others this funeral home I don't know if it's the workers themselves but our love ones are looking so off in images the funeral home is losing there technics on their work we come to the services and our love ones be looking way off from what they looked before anything I'm so sorry about this review but things need to get handle right and make our love ones look proper where they are recognized not to walk up on them and not recognize and rethink if the one we watching is the main person or not so sad when u try to look for a responsible funeral home u can count on to do a good job on their technics and it don't come out right this should be a matter that needs to take in place as a case just like any other funeral homes that deal with the system due to love ones who are left behind in the morgues or funeral homes just because they can't afford the service and get fined cause of it just as much as these funeral homes be delaying on the work of embombing our love ones their just transforming them into something else as if their doing a great job when they not with poor work they put in sorry but it's just more stress and sadness to us that we have to see a figure that we don't expect The Worst I really feel like they robbing people with funeral expenses knowing their job work is poor and not doing a great job level up guys not to many people are happy with this situation or ur results

There was no empathy or follow up as the removal people said there would be…read more Price is cheap and so is their service. We literally had my dead dad moved! No thank you!

Made several calls to CC - NONE returned - took our business elsewhere …read more... I didn't wish to be ignored when the call was made to fulfill the contract ...

Britton Funeral Home was the predetermined choice of my mom when she prepared her funeral…read morearrangements ahead of time. In retrospect I can see why. Shannon and staff were so kind and made this stressful time much easier. They helped me do everything and I barely had to lift a finger. which is exactly what you want when grieving and mourning the loss of a loved one. The wake and funeral arrangements provided me with peace knowing I provided the most beautiful services in a beautiful setting. That gives me and my family peace and something to remember. She was laid to rest with dignity.

My family have been lucky to have Scanlon Funeral Service help us during our most devastating…read moremoments over the last 30 years. When my father unexpectedly passed away during a holiday weekend, John and Roland were incredibly sensitive and available. I cannot thank them enough for all of their assistance. What a gift to have gentle and capable people there for you during your worst moments.

These are some of the kindest, most compassionate people I have ever met! When I came to them for…read moremy brother's cremation they were so supportive and knowledgeable. They answered the multitude of questions I had and specifically John H. was amazing throughout this while difficult process. 10/10 would recommend going to Scanlon to help put your loved ones to rest!