I came to look at a car listed online but when i got there after an hour drive to the dealership they refused to honor the online pricing and insisted that it would be $2000 more because of a mandatory warranty. It would have been nice if they didn't deceive their customers with a lower price marked as "under average market value" just to then raise it well above the average. After about 2 hours of speaking with 3 very stubborn salesmen i left empty handed and very dissatisfied. When i said i needed to think it over the last salesman simply gave up and walked away without even saying goodbye. Would not recommend shopping for a vehicle here. read more

Purchased a car from here and salesman fed me lies! Needless to say he no longer works there. He said after making 3 payments I'd be able to refinance and he could get my payments in the mid $300. Purchased a 2019 Corolla and payment was almost $500! When I reached out to him. He knew nothing about what I was talking. Traded that in for 2020 renegade! Bad decision and I'm upside down in it! Owe more than what it's worth. Renegade is given me issues! I've left a few messages! No one has yet to call me back and this is ongoing since July of this yr. I could go on and on. If you're looking for a vehicle go somewhere else! For your services go to another Peterson jeep Dodge Ram!! This one they(mgr.) doesn't return phone calls! read more

I give the service department 100% or 5 stars .... but the sales Department 1 went to get my Jeep appraised to see if It was worth trailing.... they gave me sh read more

I know about 6months ago I took my truck back to the dodge dealership in lumberton after putting $10,000 in it with them to fix it they tell me my truck needed a new motor $19000 more just for the motor I just took it to Lee's Diesel Performance and the problem was a flex plate $400 part I will never take my truck back to the dodge dealership again all the did was still my money sorry as technicians just know how to change parks and hope it works so if any one need diesel work I highly recommend these guys read more

I can't comment on the friendliness of the staff, I literally sat in the parking lot for 13 minutes looking at Jeeps today, around 11 a.m., ready to make a purchase, bank information in hand, insurance company notified, and no other customers on the lot. No one ever came out to even greet me. Good amount of inventory, well kept dealership. read more

my truck broke down last night got here at closing hours they welcomed me with open arm got my truck fixed by the morning took me to a hotel in a town where uber doesn't exist customer service like no other thank you Peterson chrysler jeep dodge you are the best read more

What a wonderful dealership!! We traveled from Cheraw SC to buy a very specific truck. Unfortunately, we did not buy one, but it wasnt because these folks didnt try 200%. In all my 42 years of buying vehicles, I have NEVER found a dealership who kept searching over and over to find this truck. As we walked out, DJ and Clint reassured us that they would continue to expand their search. Customer service does not get any better than what we experienced today at Peterson Dodge in Lumberton, NC. read more

Brought my husbands truck here because it's the closest Dodge dealership near where we live. He needed some work done to his air conditioning and had bought some of the parts online from the manufacturer so it wouldn't be so expensive. I made the appointment and dropped it off, they told me it would be ready in a couple of days. Couple of days go by and no phone call, call them and ask about the truck and they say it will be another day. Next day rolls around and still no phone call, call them again to ask about the truck and they tell me it will be ready by 6pm. The shop closes at 6. This is all while the service tech is giving me attitude because I'm asking about the truck. Four days and $1,800.00 later I finally get my husbands truck back. Never have I encountered such a rude service tech and poor service. If you have a Dodge that needs to be worked on, make the drive and take it to a better dealership. Sales may be excellent here but the service and mechanics are not. read more