This funeral home exceeded my expectations. They are so caring and compassionate. They went above and beyond. All of the staff treat you as if you are their family. I could not have chose a better funeral home for my fathers service. My father was buried out of state and they handled all of the arrangements. From corresponding to the other funeral home to the transporting of my father. A link was sent so anyone could add photos to a slideshow. This made things so simple for anyone that had photos to share. Dale and Roy, the emotional support dogs, brought so much comfort to family members. I would highly recommend this funeral home. read more

Well, this may seem a little odd to review a funeral home on Yelp but my family's experience here was so positive that I wanted to let people know about it. When my nephew passed away suddenly and unexpectedly we were at a loss as to how to begin planning his final arrangements. My fathers burial had been handled by this funeral home decades ago so we asked the first responders to contact them to arrange for his body to be picked up. The gentleman from Hazel Green Funeral Home, Johnny, came very quickly, handled the transportation of the body, spoke with the family and set up an appointment later in the day for us to meet with them. That afternoon, we met with Craig Whisenant, one of the owners, and he was so very patient in answering our questions and helping us make exactly the arrangements we desired. I guess funeral directors get a bit of a bad, often undeserved rep. You worry that they will try to exploit your grief and sell you services or materials you don't really need or want or inflate the prices of the services you do need at a time when you aren't thinking clearly. Nothing like that happened. We wanted a simple cremation and a visitation to meet and greet family and friends. We didn't wish to hold a funeral service, didn't need a casket or lots of extras. Craig listened to what we wanted and helped us arrange exactly that, while tending to the legal requirements and helping us to write an obituary, arrange for extra copies of the death certificate, etc. They even allowed us to supply our own urn for the remains, which my sister already owned. Craig arranged for publication of the obituary and explained to us some of the process that would take place next. Over the next couple of days we had several questions and a quick call to the funeral home was all it took to get an answer. The visitation was a lovely event in a nice, simple, clean and well lit space. They took some photos that we provided and arranged them into a beautiful slideshow that ran in the background. They allowed us to provide our own music, songs that were meaningful to the family and our deceased nephew, and provided a lovely sign-in book with his picture in it and other nice touches that we would not have thought of given our state of mind in the situation. When we realized that some other relatives wanted to keep some of the ashes, after they had already been sealed in one urn, they were able to split them up for us and did not charge us anything extra except for the very reasonable fee for the additional small urns. The whole cremation, transportation of the body and their services and use of the facilities was quite reasonable and we feel were were dealt with in a very fair and caring manner. I hope nobody reading this review ever needs their services. However, of course we all do from time to time. I fully recommend Hazel Green Funeral Home. They helped us immensely in a difficult and trying time and were very reasonable with the cost and they assisted us to arrange exactly the services we wanted. read more

I wish I could give them 100 stars! They were the nicest most comforting people. In such a sad and emotional time they put our needs ahead of everything. They've gone above and beyond our expectations to make our situation as smooth and as pleasant as possible given the circumstances. I will recommend them to everybody. read more

Earlier this year my cousin passed. Even though he had been fighting cancer for years no preparations had been made leaving it to fall on his mom who was in a rehab/nursing facility. I cannot say enough for how kind and compassionate this funeral home is. A couple of weeks ago my aunt passed, and once again they have went above and beyond. A completely different experience from when my sister-in-law passed suddenly and the family used a funeral home in town. read more