I've been here several times for their valuable colon hydrotherapy treatments. I always leave feeling wonderful. The owner Donna is very knowledgeable and thorough. The entire office, treatment areas and washrooms and neat, very clean and sanitary. The receptionist schedules my appointments as needed with a text reminder as the appointment time nears. I'll continue to be a customer as long as they are here. read more

Great highly recommend. Great staff and Massage was the best. Weekly from now on.

I was looking forward to a half day of treating myself with care, but my first visit to HC Wellness Center & Spa was very disappointing. I chose one of the Purify packages with a 60-minute colon hydrotherapy, a 60-massage, and 30-minute sauna. The cost was $170. In my mind, a spa is supposed to be clean, sanitary, and welcoming. When I first arrived at the center, I was greeted by a dog! Behind the desk was a very overweight older woman on the phone. She didn't even look up to greet me, so I took a seat. The reception desk was cluttered and dirty as if it had not been dusted in months. When the lady got off of the phone, I learned it was Donna who is the owner and the person who was to be my hydrotherapist. Donna asked me to come back to her personal office which was very tight and cramped. She asked me a few questions and wanted to do the ZYTO Compass Assessment which is a tool that analyzes and addresses any deficiencies within the body. The tool is sort of like a palm reader and has been disapproved by the United States Food and Drug Administration (FDA). I am also a Naturopathic Doctor and find this tool to be useless. It does however provide the assessor with information so that she can sell you supplements. While Donna said that she was providing the ZYTO assessment to me free of charge, it was a waste of an hour as she didn't even truly know how to use it and admitted this. It also cut into my time for the day. On top of that, she continually talked about herself and her own health and family troubles. When I talked about my own issues, she brushed it off and replaced the talk with her issues. This in itself is not very professional. After all, I'm paying for the service. Afterwards, Donna performed the colon hydrotherapy. It was 30 minutes long - not 60 minutes as her website advertises. It was my very first session, and it was unworthy for me. Because I had studied about colon hydrotherapy and looked at several hydrotherapists providing this service, I asked Donna about the timing. Most hydrotherapists perform hydrotherapy for 45 minutes per session and sometimes up to 60 minutes for the first session. Her response was that she provides 15 minutes for undressing/dressing and another 15 minutes for toilet time. Since I've been seeing another hydrotherapist and have received 6 sessions thus far, I now know that 15 minutes for toilet time is unnecessary. With a good hydrotherapist, a minute or two is all that is necessary. Plus, who takes 15 minutes to dress and undress? Once my hydrotherapy session was completed, I was given a short robe to put on and was taken to the massage therapy room. I am a size 8, and this robe was so small that it didn't even cover my derriere or breasts. Thankfully, there wasn't anyone in the waiting room as I had to cross it to get to the massage therapy room while constantly holding the front and bottom of the robe. It was quite embarrassing. The atmosphere of the massage therapy room was very nice, and I thought finally I could relax. I can't remember the massage therapist's name, but she was an older lady (probably in her 60s) with short gray hair. She seemed to be very nice. However, the lady would not be quiet throughout the 60 minutes of my therapy. She continually talked about herself and promiscuous male clients that she had throughout the years - including some prominent male figures in Gastonia. When I go to massage therapy, I expect to relax and almost fall asleep. This is the first massage therapist that I could not do that with. On top of that, I learned that massage should be done prior to colon hydrotherapy as it helps the colon to relax and release. It was done out of order at this center. This wasn't because of the center's schedule either as there was nobody there except me during this morning. Initially, Donna told me that this is the order that her center does the Purify package. My final session that morning was for the Infrared Sauna. It was the only time I got a break from these two women talking about themselves constantly. Though it was relaxing, I don't think the sauna worked correctly. I didn't feel much heat, and these type of saunas are supposed to range from 110-130 degrees fahrenheit. This is also the room the dog was housed if it ran around too often. When I completed my unfulfilled day at this center, Donna met with me for a few minutes and took payment. She had the nerve to ask if I wanted to tip which I did tip the massage therapist. On top of that, she not once tried to get me to make another appointment. All in all, what was supposed to be a "treat" day for myself ended up being very unsatisfactory. Plus, I was out $170 plus tip. I would recommend anyone looking for a colon hydrotherapist or massage therapist to take your money and self elsewhere. Even those who work out of there homes are more professional and clean. Plus, you might actually get an actual assessment on your health with knowledgeable practitioners. Be aware! read more

I have to say I was very skeptical about colon therapy but I needed to get a Colonoscopy and didn't want to do the preparation. The last time I did I was so sick and this time I decided to try something else. I was not looking forward to drinking a gallon of prep and spending hours in the bathroom so I called HC Wellness Center to see what they offered. After talking on the phone for several minutes I knew this was my best bet and scheduled my 2 appointment the day before and the morning of my colonoscopy. I was very impressed with the professionalism of the staff and how they made me feel so comfortable and like family. After my second session my wife took me to the doctor and they proceeded with the colonoscopy and when I came out of recovery the doctor told me my colon was squeaky clean. I couldn't believe how relieved I was and how good I felt after two sessions. This is something I will continue to do on a regular basis. I highly recommend the staff and services at HC Wellness Center And Spa. read more

I have never done a review before, but this time I just have to warn people! This place was a complete disgusting dump! I should have drove off as soon as I saw the condition of the exterior of this old house converted into a so called spa. The inside had cracks in the walls & floors & the inferred sauna room had holes in the floor boards & dirt everywhere. I was afraid to use the old rag towels that they provided. Sadly, I received a $150.00 gift certificate that I will never use. read more

Do not recommend this place. I had 4 items to return and my husband had to return them for me and didn't understand it was all 4 items so he had to go on a later date to return them. When he did the owner denied the return even after I spoke with her about returning the items because of allergies to them. She blamed us for using them when we never did...the bottles are made so that they could accidently leak. I aslo do not recommend this place as they are NOT careful about any allergie you may have and cause a auto immune response in my body with the products and supplements they recommeneded for me; telline me they would be safe for me, only for me to find out months later of why I became so ill again due to over detoxifing and allergic reactions. BEWARE THIS HEALTH SPA!!! read more

I went to HC Wellness for a 1st time colon hydrotherapy session. I can say my experience was extremely pleasant and my treatment went really well. Donna was personable and very knowledgeable. She had a consultation with me first before we did anything in an effort to make certain colon hydrotherapy was for me. She just made my overall 1st experience awesome. I even recommend this particular wellness center to others despite my 1st visit being in 2014. I Definitely reccomend that you visit this place and be the judge for yourself. Don't believe everything you read or see. read more

I have been to some of the top spas and this one disappointed all around. The lady that did my aka foot soak started off by saying she did not do those so she hoped she hooked the machine up correctly. You watched a video which she commented she was not sure how to work either but got it to play. The video plainly said that the color of the water had nothing to do with toxins coming out of your body that it was due to the minerals in the water that you were soaking in as to what color it may turn. They give you a paper telling you depending on what color the water was that is what it was pulling out of your body. They need to watch and listen to the video the man says the ions flow into your body never says that it pulls toxins out. The ions are there to help rebuild the cells by using a small amount of energy/electric current. The same lady did my massage and her fingers were bleeding from where she had a nail and cuticle biting problem. I have never been to a place so unprofessional. The massage room is at the front of the building you can hear cars passing and every time someone comes in the door it is as if they are standing in the room with you talking. The music does not override all the noise. To say the least I was extremely disappointed and would not return. read more