Amazing staff and quality massage. I can't remember who exactly gave me my massage, but I feel like…read moreit was the owner. The vibe is calming and the staff was so friendly.

I visited Charlotte for a weekend and needed a massage badddd i came here and the woman worked with…read moreme over text for the payment since my boyfriend was paying over the phone from work because i had another place scheduled all day long and then they randomly texted me about 30 minutes before my massage and said the person doing my massage got sick, and then 20 minutes later they said he got into a car wreck i don't know where the lie was in that, regardless i needed a massage so i started my search again i forget her name at candle light but she got me in my immediately and did such an amazing job I've never felt so relieved from back pain in my life!!! I've had 8 fractures in my spine and have metal rods and screws in place and had known that all my shoulder muscles were actually taking on all of the back work and she got IN THERE highly recommending this place!

First off the place smelled like pickled feet. Secondly, my boyfriend and I massage kept being…read moreinterrupted with conversations and them having to keep getting up to check the door. We paid for a 30 minute massage and only got a 23 minute massage. It gets worst. I usually TIP but I didn't believe they deserved a TIP so on our way out we were harassed about giving a tip. She tried to make us give her a TIP and after trying to explain why we didn't feel like she deserved a TIP she continued to harass us by telling us that we need to give her a $10 TIP because the price is low for a reason. If that's the case raise the price because a TIP is a customers choice not a requirement and like I said I usually always TIP great.

Venue it quiet and peaceful and clean. The staff was welcoming and nice, including face masks…read more Went for a half hour foot massage and was not disappointed. I would rate the massage 4.5 Stars if that was available, but I'll round up to 5. Will return.

I was referred to this place by a female friend. It seemed sketchy but i continued in. I was met by…read morea young lady who i cant remembet name but i think.she said Holiday. I said i wanted a firm massage on my neck/ shoulder. It was firm and hurt at first but the discomfort quickly went away. Dont judge the book by its cover. Mark

Seriously over priced. Had 1/2 hour for 60 then lady was extremely disappointing. Probably won't…read morebe back not at 200+

Disappointingly bad massage and low effort - Had two…read moremasseuses during a 45min massage, both with poor technique and too much oil. - Older Korean lady who was very direct yet spoke little English, clearly had ( imo too much) work done on her face. - Aggressive and not relaxing massage technique, especially when changing body parts and drying. - Cold room - When I asked for music they put on Country music? They switched for a new masseuse halfway through, because the first masseuse had an appointment at that time apparently. Then the second masseuse starts over from the back, it seemed they did knowledge transfer whatsoever.

This was my third visit to this spa and I remain impressed with the quality of service and the…read moreproviders. Highly recommend.

This place was awful. Therapist was trying to negotiate the tip and wanted to know how much cash I…read morehad. She was trying to negotiate services other than massage. I said no thank you and got up and dressed and walked out. Do not go there

Best massage in town bar none!! Very polite and comforting with the massage techniques they used!read more

I will NEVER return to this Spa. It doesn't even deserve a star. Took my husband there for…read moreFather's day for foot massage that included a 10 mins soak. Our feet soak in plain water for 25 mins! They kept talking in like my husband and I were not there. It's Father's Day. Wanted him to relax. Cell phone keep ranging. Lights stayed on 15-18 mins while our feet were still soaking in water. Asked for money before they even started anything. Phone still ringing. My husband had to ask them to turn ringer off and of course they had no idea what he was saying. When they asked for money they could understand us bout after that they couldnt! Right! Right! She takes my feet out of water finally and puts my legs on chair without towel or anything. When they start doing foot massages ( now remember its support to be relaxing) they start talking. WTW is going on Why???? I have to ask them to stop talking because (which I would think they knew and of course they did) its supposed to be relaxing. This was the WORST experience I've EVER had before!! I will NEVER Recommend or come here again. I would complain to management but I'm sure they would not understand! Oh by the way the 60 mins foot massage turned into a 30 minute Upsetting Experience!!

Since it has changed owners. This place is terrible. I've come twice so far. Once at 8pm no lights…read moreno nada. This time I called first. Girl says ok. I come lights are off. Stay away!

Should be an option for 0 stars. They cancelled on us the day of and then said they couldn't rebook…read moredue to late notice.. which is their fault. Also it was the day of and we had to call them to find out. No sorry, no nothing. Seriously?

We recently offered employees a 15-minute chair massage session to relax and relieve tension. I…read morehave used Infinite Massage previously and the experience has always been outstanding. The massage therapist sent to our company was absolutely the best. Our employees all gave her rave reviews. This was a great morale booster and at a very reasonable cost. Infinite Massage handles all of the details, and there is little that had to be done to get the day organized. They are a national company and,have always provided very professional therapists. Strongly recommend!

My husband booked this through ClassPass. We went on a Sunday afternoon. We parked in the garage…read moreadjacent to the building. Parking cost us $11. Since the building was closed, I couldn't ask if they validate parking. We rung the doorbell, and an individual answered. My husband was supposed to have completed a few steps prior to arrival, but the woman said she could walk us through the process. Once upstairs, the bathroom adjacent to Zero Gravity's door was being fixed/installed, so I had to get over a few things to get to the doorway. Once there, we called and were buzzed in the room. Inside the room was plenty of sanitizing wipes. We wiped down the massage chairs, and opted for the woman to guide us through the process. We could have followed the tablet prompts as opposed to being guided by a live person. I wasn't sure if I would enjoy this experience as I was uncertain if I had followed the instructions correctly. I wasn't sure worried that my position and stance may not have been correct. I made small adjustments here and there, and by the last 20 minutes, I was relaxed. I do wish they had a handwashing sink inside to use after wiping down. Hand sanitizer would be good too. There's at least one camera in the room. Location and having to pay for parking are a drawback. I wonder if there's staff there to help guide patrons during regular business hours. I would try it again.

A wonderful, upscale yet affordable experience! Easily accessible, private and provides a quality…read moremassage.