Massage was good. When asked, I requested focus on the shoulders and neck which was accommodated…read morewithout ignoring the rest of my body. When the pressure was too intense and I said so, the massage therapist quickly adjusted to a slightly less intense method. A few times questions were asked about preferences to ensure that my massage was delivered to my own liking, and I very much appreciated that. The chopping and the knocking is not for everyone. The warming on the massage table was welcome, and I was very comfortable throughout the experience. Safety would be a concern however, as I never signed a waiver, filled out any forms to disclose any personal information or pre-existing conditions that may impact the massage. I'm used to filling those out and noting any areas of pain, prior surgeries or medical diagnosis, etc. Was never asked if I have had a massage before either that I recall. Price quoted over the phone was $90 for one hour, matched the pricing displayed on arrival and was the price changed. Pricing displayed under the table that you see when you lay on your stomach was older, should likely be removed.

Decided to try a four-hand massage. Was told $170 on the phone. Didn't do the payment up front…read more When finished, they charged me $1280, not $170. One lady does my right leg for about twice as long as the other leg. The one doing my back seemedto be digging for gold as hard as she was pushing. I even told her "not so hard" and she used a little lighter pressure for a few mins and then back to the "dig as hard as I can." When I was face up, chest and stomache area was not touched at all. Then when I paid with a card and was going to leave, very sore and dissatisfied and I get "You pay tip in cash?" I was about to just keep walking but I gave her a $20 and then get "This is for one?" No, that's to show you how poor of a job you did. If I'd had a $1, THAT would have been the tip.

If I could give this place zero stars I certainly would. I booked facials for my self and my…read moredaughter for 9/27/25. We had staggered appointments at 10a and 11a. Cindy called and cancelled the appointment a few days before. She rescheduled us for 630p on 9/30. I even asked if it would be ok if they are at the same time, I was assured it would be fine. We get here and they said sorry you, but have to be in the room with your daughter. Of course I canceled my appointment so my daughter could get hers. They had all day to call me. My husband would have been more than willing to come and sit in the room with our daughter. Extremely poor customer service.

From the owner: Hand & Stone is a luxury day spa in Fort Mill, SC offering a range of services including massage…read moretherapy, facial services, and hair removal. We provide a relaxing and rejuvenating experience with top-notch treatments in an inviting environment. Our licensed therapists and estheticians customize each treatment to meet the needs of each client, ensuring they leave feeling refreshed and revitalized. At Hand & Stone, we believe that everyone deserves to be pampered, and our commitment to providing the highest quality spa services has made us a leader in the industry. When you need a relaxing escape or to soothe tired muscles, we have what you need to feel reinvigorated. Visit us today and ask about our spa membership and gift cards!

Can't remember her name I just recall she drove a red Corvette, she spoke great English and she had…read morea magic hands. I went in on a Sunday, with a kink in my neck that lasted all week, within 20 minutes she got it out and got me standing up straight feeling like I was 21 again. I hope to see the same masseuse in there again, she said she normally doesn't work there full-time and occasionally, but if I see her there, or I told her to let me know when she's working to reach out and I'll gladly come back and see her. Fantastic massage

Not open. Could not find at the location shown! Drove around in parking lot of address several…read moretimes but did not find.

I scheduled a 120 minutes custom massage. As I entered the room, I smelled burnt…read morerubber/electric/bread. I asked if there was a restaurant nearby where the smell could be coming in. I was told there was a domino's pizza next door. I changed and laid on the bed. The smell intensified. After a few minutes, the masseuse stopped to remove the crock pot that warms up the stones. The smell was the crock pot burning. The masseuse then asked if I wanted an essential oil to diffuse the smell. The masseuse opened the essential oil. I should have asked for a different room as I am sensitive to smells, but I didn't. The smell was alarming and concerning. The massage itself was nice. The masseuse was a very nice woman. Since I booked custom massage through ClassPass, I wasn't asked what customization I wanted.

Let's set the scene: You wake up the morning of a work and travel day with a horrendous crick in…read moreyour neck. You go to work for the morning, drive an hour to the airport, and then sit in the most perfect posture possible to not cause further pain for, not one, but two delayed flights. When I tell you that Dylan and Balance Massage saved my entire trip, I mean it wholeheartedly. My sister was so glad to see Dylan had availability to save my shoulder and neck, because she is fully aware of how I get when I have muscle pains. I booked a 90 minute hot stone massage, and Dylan put in WORK for all 90 minutes. As an avid massage enjoyer (I have held memberships with different massage therapy companies for the past 5 years), I truly believe this was the best massage I've ever had. I mentioned to Dylan that I get massages every month and that I would definitely need the deepest tissue massage possible - he delivered from the first minute to the last. Especially with 90 minute massages, therapists need to take a break from the deep tissue and work on hands and feet and other more gentle spots. But Dylan understood that I needed my neck and shoulder to be normal again and mostly focused on my problem areas for the entire 90 minutes. I wish this was my primary massage spot, but I will absolutely be returning the next time I visit Fort Mill!

This was my first time here. I booked a Swedish massage for its known relaxation. Unfortunately…read morethat's not what I received at all. Denny was my therapist. He was polite and did take the time to ask about any problem areas. He stated he does body work. At the time I had no idea that was different from a relaxing massage. It just sounded like a way of listening to the body. There was alot of focus on my upper body (shoulders, front and sides of neck and in between shoulder blades) which is where I stated I feel the most tension. I didn't receive a whole body massage. There was alot of what seemed like working on different pressure points throughout the body, I don't know if that's the way to word it but it definitely wasn't a massage like I have experienced with past therapists. Also, there was conversation the ENTIRE time. I couldn't be rude and not respond but a relaxing massage to me is one with no talking unless I am signaling pain or the therapist asks about the level of pressure. I was really looking forward to a nice relaxing massage since it had been years since I had one but that's just not what I received. Bummer. Noting the place was really nice, clean and welcoming. The ladies at the desk were pleasant and greeted me with a smile. I was offered to sign up for a membership at checkout with a nice discount on the first month but based on my experience it just wouldn't be beneficial to me. I'm looking for relaxation!

Booked an appt last min because my whole body seem to need some kind fixing. There were a special…read moreon their website for a standard $49 hourly massage.. So I went for it. While my massage therapist Faith was great. The concept of Massage Luxe is what drove me to NOT get a membership nor come back again. Duly noted in their fine prints. There's a 10 mins to get undress and 10 mins to get dress at the end of the massage. So that leave me 40 mins for the actual massage. While Faith did fix my most important areas. The 40 mins didn't really leave room for other areas. She just runs your hands thru it. Again the 4 stars are for Faith. I feel soo much better after she's done with my shoulders, arms and neck.. Her hands seem to be magical. But as far as the whole concept of the massage Luxe. I would've been paying $75 monthly for a 40 mins massage or without membership. It's $120. I wouldn't say it's a good bang for my bucks with I'm already tipping 20% on top of that. Especially with everything being soo expensive these days

I have visited twice recently and both massages were excellent! I prefer deep tissue and each time…read moremy therapist ensured she was using preferred pressure. The rooms are clean and the staff is friendly and professional. Great massage at an excellent price!

The staff needs to learn to address customers speak softly not the harsh way ....""Hey lady"" And…read moreto the men it was ""Sir"".... They keep asking for tips They r definitely not the best Try some other place on Lancaster highway..

New to the area and desperately needed some work done! Heather promptly responded to my inquiry and…read morequickly set up an appointment. The service was professional, efficient, and effective! I couldn't be happier with Heather, her service, or the ambiance! Do yourself a favor and give her a try!

My massage was both relaxing and productive. I went in with a tight neck and left shoulder and she…read moreworked it all out. Her space was comfortable and Heather herself was lovely!

very welcoming staff and professional doctors. highly recommended. Call them today for wellness…read moreneeds.

I had high hopes going in. Dr. Johnson raved about his ability to "connect the dots" and solve what…read morepart of the body is not functioning properly. He made claims of the ability to reverse autoimmune and told me he was 100% on solving digestive issues for patients. None of this was accurate and I wasted a lot of money and a lot of time. The process started out as it does for every other patient. I was put on a very clean diet (which I had already done before) and a lot of expensive labs were ran. The same issue was identified that my prior doctor identified. Dr. Johnson recommended the SAME supplements. I let him know I already took those supplements and they didn't work. I was told to stay the course and it would be different. Nope. NOTHING got better. I paid $6K to do the same thing I already did. When it didn't work, Dr. Johnson didn't know what to do. We ran more expensive tests and again I was told he would fix me, he was 100% on resolving digestive issues for patients. I should have listened to my gut but I was desperate and I paid for the additional tests again. They play on this desperate feeling of people just wanting to be well / no longer sick. It is sad. I was then told to take some more supplements and go on a super restrictive diet (Carnivore). Six months later, NOTHING is better and I am told there is nothing else he can do. I asked for a partial refund because his "big plan" was the same plan I already paid for with a different doc (same diet, same supplements) and it didn't work. I am now being ignored. I spend over $10K between fees, tests and supplements and I can't even get a call back. I am VERY DISAPPOINTED.

I go to Jia Foot Spa every few weeks because for $56, they absolutely reset my entire body…read more Yes, it's a foot massage but also scalp, arms, neck, shoulders, and legs. Basically, they find every ounce of stress you didn't know you were holding and remove it. The pressure is perfect, the experience is unreal, and I leave feeling like a new person. This massage will make you see God. Highly recommend.

This place is really great. Its not fancy if you are looking for some fancy overpriced spa…read moreenvironment. They do a fantastic job at an affordable price. Very professional and clean. I would highly recommend both the body massage and foot massage combo.

I have been smoking for 26 years and to think that Hypnosis would be an answer I would have never…read morebelieved it. I scheduled my appointment for 1 week away. I was scared. But speaking with Mark he let me know the truth right off the bat. He said " I have a magic wand for quitting smoking". I laughed. AS IF !!! And if so why isn't everyone doing this ? Ok so it's now late Friday night and Monday at 11am was my last cigarette and first apt. I wasn't certain at first when I left what was going to happen. I noticed everything he said and could feel and hear everything around me. It's not what we believe or see on tv. This was different. This was success. I have had no withdraws no Illness and not even a desire to smoke. I think about the cigarettes but not wanting them just remembering them. It's only been a couple days but that's a couple more days longer then me using anything else and this time I feel amazing I'm no longer wanting a cigarette or a need to have one as those feelings were taken away in my first session. I feel strong confident and have come to love this new life as a non smoker !!! Quitting smoking does not have to be hard and using Marks Hypnosis three treatment therapy it was so easy to do. Don't wait any longer. I wish I believed in this method years ago !!!!

Excellent Service and fantastic customer care. I personally used Charlotte Hypnosis Services for…read moremotivation and to reduce work and life stress. Mark Bell worked wonders. He is the best. I referred a friend to Mark Bell for smoking and with Mark's help he has now stopped smoking completely after 30 years. Amazing!