Dr. Eric Hofmeister was great during my urgent care visit. He listened, was straight to the point,…read moreand very helpful. He explained everything clearly and made sure I understood what was going on. He also didn't treat my situation like just another patient -- he made me feel heard and genuinely cared for. Thank You

The woman who did the intake was the rudest I have ever seen. Raquel Morales spoke to me as if I…read morehad leprosy and she showed disgust at my very existence, only because I leaned towards the computer to confirm, at her request, my friend's pharmacy. I am clean, I am healthy, I am polite, and I was here to accompany a sick friend, but if Raquel Morales has such a revulsion of people, she really needs to find another job. Everyone else was great, but this experience will make sure I don't return (or recommend this location to anyone else else). Horrible.

Dr. Charles ER doctor will leave you in pain even if you have multiple bloodclots in your neck etc…read morein exterme pain expect to be treated with nothing at all or tylenol at best. Please avoid treatment from that doctor you will not be helped properly.

Exceptional Care at Memorial Hospital After a very difficult…read moreexperience, I wanted to recognize the outstanding team at Memorial Hospital. My fiancée suffered a severe shellfish allergic reaction and, before coming to Memorial, had visited another hospital's Emergency Room five times between June 14 and August 8, 2026, without finding relief. As a healthcare professional herself, she was especially frustrated because she was not receiving the same level of care and compassion that she provides to her own patients every day. From the moment we arrived at Memorial, the difference was obvious. Everyone we encountered from the moment the doors opened for us was exceptional. Every staff member treated us with kindness, professionalism, and genuine concern for her well-being. Special thanks to Judith in Valet Services for her warm welcome, Theresa in Triage for her compassion and attentiveness, Major for his exceptional care, Dr. Peters for his expertise and treatment, and Angela in Finance for her patience and kindness. I would also like to recognize a wonderful woman in Patient Services whose name I unfortunately did not get. Offering my fiancée a warm blanket may seem like a small gesture, but it meant so much during a stressful and difficult time. Most importantly, Memorial Hospital listened, cared, and helped my fiancée feel better when five prior ER visits elsewhere had failed to resolve her symptoms. Thank you to the entire Memorial Hospital team for providing the compassionate, patient-centered care that every patient deserves. We are truly grateful.

I am extremely disappointed with my recent hospital stay. I want to begin by saying that the nurses…read morewere great, as they always are. They were kind, attentive, and compassionate throughout my stay. Unfortunately, my experience with other members of the hospital staff was completely different. My biggest concern began when I felt that the doctor was not listening to me as a patient or taking seriously what I was physically experiencing with my illness. I know my body, and I was trying to communicate that something was not right. After speaking with a social worker and continuing to advocate for myself, the doctor finally ordered an additional test to determine whether there was another issue that could explain what I was experiencing. While I was waiting for this test and for the doctor to determine a plan that would allow me to safely go home with something to help control my headaches, I had an extremely upsetting interaction with a social worker named Maria. Her approach made me feel as though the hospital bill was more important than my health, my well-being, and what I was physically going through. The first time Maria entered my room, she did not properly introduce herself or explain what department she was from. I had to ask one of the nurses for her name. When she came back to my room a second time, she finally identified herself, but her attitude and the way she addressed me were very unprofessional. During our first interaction, she asked whether I was staying or leaving. I attempted to explain that the doctor's plan was to find something I could safely go home on that would help control my headaches and that I was still planning to leave that same day. Before I could finish explaining the plan of care, she rudely interrupted me and began discussing the possibility of me being responsible for the bill if I stayed. I explained that I had already spoken with another caseworker who had gone over the situation with me, so I understood what could happen financially. Her response to me was essentially, "If you want to pay the bill, that's fine with me." I found this response extremely insensitive and inappropriate, especially considering that I was a patient who was still sick, in pain, and waiting for additional testing. The interaction became even more upsetting when she made another comment about me paying the bill as she walked out of my room. Shortly afterward, someone came into my room and handed me paperwork regarding the bill. At that point, I was so frustrated and upset by how the entire situation had been handled that I threw the paperwork away. My concern is not simply about receiving a bill. I understand that hospitals have financial policies and procedures that must be followed. My issue is with the lack of compassion, professionalism, and respect shown when communicating those policies to a patient who is actively dealing with a medical issue. There is a time, place, and appropriate way to discuss financial responsibility without making a patient feel as though money matters more than whether they are medically stable or feeling better. It is very sad when a patient leaves a hospital feeling as though the priority was whether the bill would be paid rather than whether the treatment they received actually helped them. Patients come to hospitals because they are sick, scared, in pain, and looking for help. They deserve to be heard by their doctors and treated with dignity and compassion by every member of the hospital staff. Again, I truly appreciate the nurses who cared for me. They were wonderful. However, the lack of communication from the doctor and, especially, the dismissive and insensitive interaction I experienced with Maria significantly affected my overall hospital experience. No patient should be made to feel that their financial responsibility is more important than their physical well-being while they are still actively receiving care.

Attentive kind and On time. I have always found a memorial…read moreRegionsl to be very professional

Cleveland Clinic's Emergency Department…read more Unfortunate to say that I'm pretty familiar with this ER but thankful to say it was a five star experience for the times I've been. I used to frequent for some issues I had a few years ago and even since then, it's transformed dramatically. For the recent times I came to visit a loved one, it's been so efficient and not a taxing process to go visit someone that is here, which is the best thing you can ask for if you're stressed and worried. They have security you have to check in with at the entrance and there are two areas to filter through, one for visitors and one for people coming to get medical attention. They have observation units and it's one of the nicest and cleanest Emergency Departments I've been to. Grateful for the care my mom received while here from all the health care providers, from the nurses to the techs and even the security guards!

From the owner: Cleveland Clinic is one of the largest and most respected hospitals in the country. Our mission is…read moreto provide better care of the sick, investigation into their problems, and further education of those who serve. Learn more about our leadership, vision, values and model of healthcare. Every life deserves world class care. Call or visit our website for appointment information.

I would like to sincerely thank the entire Kidney Transplant Team for the excellent care and…read moresupport. One of our family members donated a kidney, and we are so grateful that the surgery was successful. A special thank you to Dr. Linda Chen for always reassuring us and making us feel confident that everything would be okay. Ms. Michelle Gascon, Dr. Edson Franco, Dr. Seyed, Dr. Basit Javaid, and Charmaine, the pharmacist, for taking the time to monitor his recovery and making sure he was doing well every step of the way. Thank you to all of the social workers for your kindness, guidance, and support throughout this journey. To all the nurses and PCAs on the 8th floor, thank you from the bottom of our hearts. During the almost three days we stayed there, you made us feel comfortable and cared for. You were always checking on him, making sure his pain was under control, answering our questions, and making sure we had everything we needed. A special thank you to Kristine and the two Filipinas nurses on the 8th floor. I apologize for not remembering everyone's names, but your kindness and attention to detail meant so much to us. Thank you for always checking on him, making sure everything in his chart was correct, and treating him with genuine care. To everyone we met along the way, thank you for your professionalism, compassion, and dedication. You do more than provide medical care, you bring comfort and hope to families during some of the most challenging moments of their lives. We will never forget the kindness you showed us. Thank you, and may God bless each and every one of you.

Yay, another visit to Memorial to see the newest addition to our family, our Grand-daughter. Always…read moresomething when we have to go here. Today it was transportation. I digress. Wife has a bum foot from a fall, she's on crutches. The walk from the main entrance, to the elevators, then to the 4th floor and another long walk is painful currently. After doing it on Sunday and Security giving her grief because all she wanted to do was sit in the lobby while I parked the car was bullshit. But back to yesterday. I called the transportation department and spoke with Chloe, described the challenge of walking all that way on a bum foot with crutches. She stated, "No Problem. Have security call us and we'll send someone right out to get her and take her up." Cool. We got ready and headed to the Hospital. Dropped her off and she went inside to ask while I parked the car. I get there, can see it on her face that trouble is brewing. She tells me Security told her 45 minutes for a chair. So I reached out to Chloe again. She literally hung up on me. Wife got annoyed, so, we made the long trek again with her on her crutches. Having to stop every 30 feet or so due to pain. On the way to the main elevators, I asked no less than 5 employees wheeling empty wheelchairs for assistance. Every single one of them declined to assist, said it was against policy. You have to call. I DID! Against policy to assist a person in need. That pretty much sums up our experience with Memorial over the years. I reached out to Fed, the person who handles transportation for the hospital. That conversation felt like all the rest. Out concerns were just no big deal. And the worst part, he said that he spoke to one of the employees we asked for assistance on the walk. They said they offered help but we declined. Liars. If there was another option to go to, trust me when I say we would. Unfortunately Memorial has a monopoly on care in this area. So if you have to use them, realize you'll probably end up writing a negative review like this. And if you have a good experience, count your blessings . . . Many of us don't!

I have nothing but good things to say about this hospital and their staff. I had a D&C done and…read moreduring one of the worst moments in my life, the doctors and staff treated me with such compassion and care that I will be grateful forever. Dr.Sturm did an amazing job. The nurses Zuki, Gintu, Rommel and Shamoy were all so amazing caring for me after my surgery and making me feel as comfortable as possible, Thank you.

Absolute joke of a pediatric emergency room…read more We walked in with my son's hand completely covered in blood--he needed stitches--and there was ZERO sense of urgency. From the initial check-in, to the nurse, to finally seeing the doctor almost an hour later... no one moved with any urgency whatsoever. Meanwhile, staff were casually talking about who was going to lunch--as if nothing was happening--while my child was there bleeding. And the worst part? We were there for FOUR AND A HALF HOURS just to get four stitches. This isn't the first time either. The lack of care, the slow response, the complete disregard for patients--it's becoming a pattern at this hospital. Unacceptable.

My doctor sent me here to do a sleep study. It's forever to get an appointment to pick up my…read moreequipment. It was pretty expensive considering I have insurance. I paid $150 and then a month or so later I got an invoice for $150. When I met the nurse practitioner, she was pleasant. I picked up my equipment, dropped it off at the emergency room, and got the results via email, but they were vague. I wasn't happy about that. I felt like I did not get straightforward results, and it was a waste of time. I'm going to follow up because I was not satisfied with the outcome.

A few of my doctors are at the Cleveland Clinic . I like how easy it is to get an appointment and…read morealso how fast I can check in myself with their computer . It's clean and most of the employees are friendly and helpful . Parking can be an issue at times. More about the medical clinic With more than 240 physicians in 40 specialties, it has earned its place among the region's foremost hospitals, and beyond." Every aspect of the Egil and Pauline Braathen Center was designed with the patient and family experience in mind, from construction to amenities. Features include an on-site lab, a patient resource center, a café and a wig boutique, as well as special facilities for pain management, physical and occupational therapy, and diagnostics. The building was purposefully designed to maximize natural sunlight as studies show that light plays a critical role in the healing process, and the floor plan was deliberately created to be easy to navigate. Address 2950 Cleveland Clinic Boulevard Weston, FL 33331

What happened to my mom in ICU bed 7 on December 18th has been weighing heavily on me, and I'm…read morestill searching for answers. While she was in the ICU, a nurse described as a short, older white woman administered an injection and did not clearly explain what it was. Shortly after that, my mom's condition declined rapidly, and her organs began to shut down. This situation does not feel right to me, and I am deeply concerned about what was given to her and why. I believe this deserves a thorough review and proper investigation. I am requesting a full explanation, including a detailed list of all medications administered, the purpose of each, and a complete timeline of events leading up to her passing.

Mi primera ves fue una esperiencia excelente desde la asistente que nos recibió hasta el paso por…read moreel 3 piso cama 359 donde todos son muy profesionales especialmente maykel que siempre no dio una sabia explicación de todo el proceso porque el que estaba pasando mi familiar agradecida con todo el personal muchas gracias

I came to the ER and they attended me right away. I will say they are slightly unprofessional. The…read morepeople that check you in do it out in the open in the waiting room there is no privacy. The triage nurse assumed I was pregnant and triaged me in a not so private area as well. The nurses in the ER were super nice however the ER is slightly small. And I was in a the hallway on a bed not a room.

Once again, another shit show. I don't know why July causes the people that work here to become…read moreidiots. Wife fell on Friday, no choice but to go here on Saturday due to the shape of my wife's foot. After x-rays, we were told that a ligament had torn from the bone. They put her in a splint and told us to follow up with an orthopedic Dr on Monday. Should be able to fit you in, we work with them all the time. Maybe you should let the Doctor offices know this. On the phone all morning, can't get an appointment for 4-6 weeks out, just like I told them on Saturday it would go. So now she's in a splint and can't see a Dr for over a month. Idiots . . . THe convenience of having a Hospital across the street really isn't a convenience. More like a Pain In The Ass! Maybe one day you'll provide 5 star service, today ain't that day.