My appointment was for a mammogram and a bone density test…read more Jett called my name from the waiting room and made me feel comfortable for the entire visit. She took great care of me, she explained everything as we got thru both tests-very patient, kind and compassionate young lady. I appreciate the care I received and would recommend others to this location in Pines

I had to get an ultrasound done and this place was recommended for that. I made an appointment…read morequickly over the phone. I walked in and was greeted by the girls in the front. The ultrasound tech was nice. She had a student trainer with her and after she was done with my ultrasound she asked if the student could practice definitely felt like a guinea pig moment lol but I understand hands- on learning is one of the best ways to learn. It was harmless and painless. The one thing I did not like was the gentleman in the front. Everytime a patient/ customer asked him a question he had an attitude. I noticed there was a mistake done over the phone with some of my information and when I told him about the change he seemed annoyed.

She delivered both my children. She's kind, her place is clean, and she's caring and professional.read more

Great service. Dr Dupuy is very knowledgeable she makes you comfortable and i would recommend her…read moreto anyone who needs her service. Her staff is courteous and friendly. Wish I could give 10 stars.

I have nothing but good things to say about this hospital and their staff. I had a D&C done and…read moreduring one of the worst moments in my life, the doctors and staff treated me with such compassion and care that I will be grateful forever. Dr.Sturm did an amazing job. The nurses Zuki, Gintu, Rommel and Shamoy were all so amazing caring for me after my surgery and making me feel as comfortable as possible, Thank you.

Absolute joke of a pediatric emergency room…read more We walked in with my son's hand completely covered in blood--he needed stitches--and there was ZERO sense of urgency. From the initial check-in, to the nurse, to finally seeing the doctor almost an hour later... no one moved with any urgency whatsoever. Meanwhile, staff were casually talking about who was going to lunch--as if nothing was happening--while my child was there bleeding. And the worst part? We were there for FOUR AND A HALF HOURS just to get four stitches. This isn't the first time either. The lack of care, the slow response, the complete disregard for patients--it's becoming a pattern at this hospital. Unacceptable.

My brother referred me to Dr. Dergan and I was so happy she was able to see me…read more I was looking for a last minute appointment before I got new insurance and they were able to see me right away. She was very thorough with the checkup asked me questions and addressed my concerns. Staff was friendly upon check in and everything was done in a timely manner :)

I would like with all My heart, medical system to change In the near future …read more Pts are taking for granted ! many times ! our time is not valuable ! I still hope , someone from this office , even PA Dayana Rubio to call me and apologize for letting me wasting my time 2x in one week . The front desk person seemed offended when I told her I could not wait much because I have a schedule and see patients on my side of care . i know I won't go back to see this PA. I will continue to see my regular PA Danny Palmer who is more professional and understands my time is valuable too . Thank you

Phenomenal customer service from start to finish, and a wonderful experience despite not being…read morehappy to have to get an MRI! I did not get everyone's name but the front desk check in (english and spanish speaking lady that sits nearer to the entrance of the MRI door) was very nice and friendly, the manager Art was extremely congenial and introduced himself to my wife and I, and the technician (blonde lady in her 30s) was just fantastic. Highly recommend Stand Up MRI and especially this location

Forget those other places claiming to have an "open" MRI device. And after waiting an hour past…read moreyour appointment time or more to get in, you find that it isn't exactly open. This stand up/sit down machine truly IS! It's fantastic if you're large or at all claustrophobic. Plus. There was almost no waiting. I was called at my appointment time! In and out painlessly. I highly recommend the drive from wherever you're coming from.

responsibility of everyone involved in their practice is to take care of the patient, I don't think…read morethese people qualify for the job. Dr. Smith. I called to speak to him. And ask questions. I'm taking a stand to inform others about my distressing experience at Gemini in Miami on 10/17/24. After the examination, I fell severely ill with a bad infection, which I believe was a result of the doctor's actions. Despite my concerns, the doctor showed no empathy or concern for my well-being. I'm speaking out to ensure that no one else has to endure such unprofessionalism and harm. Peggy, called me days later. Left me a message 954-432-7900.

The quality of care is not the issue. The lack of organization, time management and communication…read moreon the part of the office administration, however, IS THE PROBLEM. My annual appointment was at 10:30 & I got here just after 10:00 a.m. It's now 12:15 & I've just made my way into a room-***that I advocated for- after having been passed over in the waiting room by the majority of pregnant women. Let me be clear, I have no problem with the pregnant women being priority in general, but please staff/schedule accordingly. Your office is quick to make it clear via paperwork, in-office signage and such that there are policies and procedures in place for late arrivals/missed appointments & yet, when the roles are reversed & it is our time, there id absolutely no respect for our time. Make it make sense. Do better, for all of our sakes, please.

Visiting the Gyno's office isn't a girl's favorite thing to do- but Dr. Bratter's staff of highly…read moreintelligent, kind, compassionate and efficient girls makes it a pleasant experience. I have never waited more than fifteen minutes to be seen by the Doctor- he respects his patient's appointment times and it's always a quick in and out. (Pun not intended!) He's my favorite Doctor- respectful, takes time to listen and always shows true and genuine care for his patients. What more can a girl ask for?

I decided to try out Dr. Bratter after he was highly recommended by an associate of mine. I have…read morebeen in search of good doctors since I moved here a year and a half ago. I booked my appointment three weeks prior via his website, which connects you to the scheduling and filing system known as zoc doc. Zoc Doc allows you to conveniently schedule appointments and also complete all required paper work before arriving, including insurance card information. Today 8/27/15, I drove 40 minutes from my house in Aventura to dr. Bratter's office in Miramar. When I walked into the office to sign in, there was an older lady at the front desk with pink scrubs on. Strike 1: While I was signing in, she never once looked up to say hello or even acknowledge me. I signed in and sat down. Strike 2: About two minutes later- the same lady called me to the window handing me a clipboard full of papers to complete. I advised her that I filled those forms out online, clearly she had not bothered to read that on the sign in sheet. Strike 3: She proceeded to tell me since I completed online that there was only one form I needed to complete and then asked me for my ID and insurance card. She then holds up my Blue Cross Florida Blue card and tells me they do not take my insurance. Really? My irritation level immediately increased. Not only did I book weeks in advance, but I also completed all required paperwork online. It is not evident that his office staff does not even bother to review these things ahead of time. I received a confirmation call yesterday from another lady in the office (one day before my appointment) and also two or three text messages as reminders. Yet, no one could tell me in insurance was not accepted until I walked into the office. In My opinion, this is unacceptable and a complete waste of my time. I do not doubt that Dr. Bratter is a good doctor, u fortunately I will never know. However, his front desk personnel need to be a little more personable and helpful. What is the point of completing paperwork and insurance information before hand if it goes untouched. Very disappointing.

Came in to see Dr. Alvarez for an annual week visit (as required by my Medicare Advantage insurance…read morecompany). I had to fill out several pages of forms prior to seeing the Doctor. These were forms to be completed by hand (not digital, old school) and then had to be entered manually by the receptionist. I was a new patient and it would have been nice to have completed these forms online, prior to my visit. My appointment was set for 10:00. I did not get in the back for my triage until 10:30 and did not see the Doctor until after 11:00. They do not use a digital scales or blood pressure machines. Medical devices could use some updating. They required me to have an EKG, even though I expressed that I did not want one. They told me they would not bill my insurance and that it was for internal use only and was required by the Doctor. The examining room had rules on the wall and advertising for allergy testing, with two notices to turn your phone off as well as a referral policy. No artwork. The lobby was also decorated with policies on all the walls. Although, they did have lots of brochures for services and magazines on the waiting area. Now for my visit with Dr. Alvarez... the Doctor had a wonderful bedside manner. He was warm and friendly. Dr. Alvarez gave me a thorough exam and gave me some good medical advice. He spent a fair amount of time with me, I did not feel rushed. I would highly recommend Dr. Alvarez to anyone seeking a solid primary care physician.

Doctor is great, front desk staff is the worst I've ever had to deal with. Rude and slow. These…read morepeople have stuck a nerve with how they deal with patients in person and over the phone. When someone is unaware and needs to be educated you do not hang up on them, you correct them. It is common knowledge to say goodbye before ending a call. Just normal manners. Which they have NONE!!! I understand some people have bad days but you don't get a pass to be bad at your job.