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    HCA Florida Kendall Hospital

    2.0 (340 reviews)
    Open Open 24 hours

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    Over due dressing on cidnteral line that needed changing over 10hours!
    Marilyn M.

    First i would like to say my experience was not with all nurses just 3, Dr lakay, nurse manager Robby & a nurse resident in ICU 3rd floor. My elderly mother has been here since the 21st, her HEMO was low along with other issue.m. She also received a blood transfusion. Her codnteral line bleeds once or twice a day & nurses change it rite away. On the 24th night shift 10pm it was bleeding again, my mom's resident nurse was downstairs doing a MRI so her backup (resident nurse stated she shud be done in 30mins....12am still not changed & nurse not back, (resident) nurse stated Dr lakay wants to remove it instead. I asked if i could speak him. She said ok he'll call. Time now 6am STILL NOT CHANGED! I asked the nurse she stated Dr lakay said to leave it for morning shift they can change it!!! Asked to speak to nurse manager not available! Morning shift came in very nice & understanding NCP Evelyn changed it @ 8:20am! I've NEVER seen so much neglect in my life!! I made a complaint with Ms sally. Half of the employees walk in the room don't greet you , identify themselves they speak another language amongst each other, very rude! Kudos to these nurses Janice, Stephanie, Nola, Evelyn, Alejandra:) for doing the best they can!

    Dirty trash in trauma room
    Victoria G.

    My partner and I got admitted on 1/9/23. We were involved in a freak accident, we were walking out of Auto Zone as pedestrians. A car took a curved turn and hit my vehicle causing my vehicle to spin out and hit me while I was outside about to get into my vehicle, my vehicle hit my partners vehicle and she was pinned from the drivers side to another truck beside her. Shortly after I was on the floor , my partner was able to move from the area where she was pinned and was able to make it inside to ask for help, shortly after she falls on the floor. Rescue comes and takes both of us into the WORST hospital I was ever admitted to Kendall Regional , located on bird road. As we go into trauma center , we have a CT SCAN done and none of the results were shown to us. We were just placed in separate rooms, given medicine , anti inflammatories and antibiotics for our injuries. My partner got about 20 something stitches on her right leg by the calf , 3 on her right arm, and Pelvic fracture on her left side. Bruising around her arms and legs. My injury was 2 fractured discs on my spine, my entire right side bruising and lumps, causing numbness to my right leg because of the pinched nerve (I couldn't move my leg on or off the bed unless I had assistance). Bleeding on my head , lots of neck pain, had a neck brace for a few hours. Alongside with tons of bruising around my entire body. We were in trauma center for about a day and half, since they seemed to be at full capacity which isn't the hospitals fault. Rooms weren't maintained by cleaning crew (photos attached). After several people helping us in trauma, the only team of people who provided attentive service in the trauma center were Joanna, Trevor and diana ( Trevor and Diana are from stroke unit, however they were helping out the hospital since they were a bit short staffed and overwhelmed). In 1/11 there was an RN that assisted and worked her magic in placing us in the same room once we were admitted up stairs. She was extremely attentive and was demanding the team to give us all the assistance we need (unfortunately I did not catch her name) . The only bad experience I had in trauma was that I was placed on MPO so they didn't let me eat for 9 hours. Shortly after come to find out at 11pm at night that they weren't sure why I was placed on that , the communication was HORRIFIC in there. After those 9 hours I was able to eat, did my MRI and was taken back to the Trauma center. On 1/11 we proceeded to moving into our rooms 429D & 429W. Rooms were new, clean and the TVs were brand new. I was discharged on 1/11 towards the evening , which baffles me because I was still not able to do movements with my right leg, my leg was asleep and walking on it was hard. I was only seen by an occupation therapist when in trauma for about 10 mins. No explanation on stretching was done, nor was I seen again. I feel I should have stayed for a day or two more that way i would have been provided proper treatment. Although I was discharged I did stay with my partner that way I can be emotional support and stand by her through these hard times. The only thing I would say is that the team in stroke unit is not able to handle any of our injuries unless TRAUMA is present, or sends approval. Sometimes it would take hours to get a response. My partners right arm had an extreme allergic reaction and all she was given was 1 doses of Benadryl and saline to clean it. Before and after pictures will be added on here. After two days pass and we complained about the rash getting worse they prescribed a steroid and a cream (hydrocortisone) for it. Finally some action was taken. Now it's drying up and hopefully heals properly. If it wasn't because this was the closest Trauma center near our accident, I would have preferred to go to another hospital. This place needs some improvement on a few things, it's not most of the workers fault. However their communication and ability to fix things right then and there are pretty bad. Only reason why I gave 3 stars is because of the workers here. But they deserve a five stars! Lastly, thanks to our Case Manager in Stroke unit Carlos, my partner is being discharged today 1/15, after being here for 6 days. He's worked his magic and she will be doing outpatient for the rest of this week and be moved to a rehab next week. A BIG Thank you to all those of you who made our experience way better , couldn't have done it without you , you were all very sweet and attentive!! Stroke Unit- Rafael, Maria, Trevor, Diana, Wendy, Gaby, Liset Case manager- Carlos Joanna- Trauma center

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    17 days ago

    great hospital. Topnotch care, i will definitely recommend this hospital. everyone is very attentive and caring

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    7 months ago

    My experience was over all excellent except the pain management doctor whom ignored everything I say.

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    Review Highlights - HCA Florida Kendall Hospital

    My baby was born very prematurely in Mercy Hospital due to a Car Accident and was transferred to be in the Nicu at Kendall Regional Medical Center.

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    Select Specialty Hospital - Miami

    Select Specialty Hospital - Miami

    2.8(6 reviews)
    11.3 miLittle Havana

    If I could give it a -1 I would. Why Baptist Kendall would even recommend this place, Select…read moreSpecialty of Miami Lakes @ 14001 NW 82ND AVE is a mystery. They promised the proxy to wean the patient off the trach and that the patient would receive therapy so that the patient would be transferred there from Baptist Kendall, Miami. The patient was immobile and recovering from a ruptured aneurysm. Instead of weaning him off the trach and provided much needed therapy, the staff constantly over-medicated him with a FDA non-certified anti-psychotic drug to keep him asleep 24/7 against the families wishes, this can be considered ELDER/ADULT Abuse. Since he was medicated 24/7 he was unresponsive, and unable to receive any much needed therapy. He developed 2 lung infections there. The Doctors are never there, if they exist at all? In the 2 months I was accompanying the patient before the proxy finally was convinced to move him, the nurses left the patient without his meals, & medicated him, they would not perform ANY therapy, they would write up mis-diagnosis to the insurance. In December 2023, after almost to 2 months of elder abuse we had a health scare & we had to sign out the patient A.M.A because the office manager refused to call an ambulance to send the patient to an emergency room. We had to out-of-pocket the ambulance. We moved the patient to another Rehab facility, where he is slowly recovering, progressing, speaking, trach removed & with therapy and actual care. Unfortunately, He lost 2 valuable months at the Hell Health Hole that is slowly killing all its patients, dirty, unattentive with Doctors that are M.I.A. Yet they bill the insurance for services that one that was there everyday did NOT see. If you have a loved one this place is not what it appears. All they do is sedate the patient 24/7, therapy is next to null, and there is no communication to the family as to the patient's health or progress. Select Specialty slowly is killing their patients and milking the insurance. DO NOT PLACE A LOVED ONE THERE. They should be closed down, honestly, it is an incubator of bacteria, misrepresentative of what they offer, and all they care about is collecting all they can from the insurance, scam the insurance until the patient dies or is transferred to another partner facility and they do not care about the patient's progress or recovery. Therefore, they DO NOT OFFER, quality healthcare, not at all. Stay away from this place!

    To many things to say. My family and I were approached by the case manager to fill out a survey on…read moreour experience. I filled it out ,the lady ask if I can go online and write a review. Here I am. March 2018, our experience has been over all good. My grandmothers health a roller coaster. She is being discharge to a rehab. The respiratory team is excellent, the dietitian can talk all day , however she is very knowledgeable. I feel they need better attention from the phone receptionist, other than that my family is please with the care at Select. The remodeling looks great, this made a big difference when we first made the decision to chose this facility. Cheers.

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    Select Specialty Hospital - Miami
    Select Specialty Hospital - Miami
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    HCA Florida Kendall Hospital - hospitals - Updated July 2026

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