Welcomed my granddaughter at Mercy. The maternity ward is great. The nurses are very nice. Moms…read morehave private rooms with great views of the water. They have a very nice menu for both mom and dad, they can even order snack food between meals! The ward is very secure starting with the check in at lobby and security doors on the floor. The only bad thing is only 2 adults are allowed at a time.

I arrived at the ER having driven myself there, in no pain but with soaring blood pressure. I was…read moreasked if I suffer from anxiety, which I do not. For the rest of my stay I was questioned about anxiety over and over again. They even sent a psychiatrist to talk to me about anxiety. I was even prescribed medication for anxiety. I was not listened to. I came in with soaring high blood pressure that started turning into a small headache. They kept giving me tylenol, which I know doesn't help me at all and I told them so but it fell on deaf ears. The headache turned into a full blown migrane. I literally had to scream at the nurse to get me something for migranes on my second day of stay after two hours of waiting for her to return with it. Most of the equipment is broken. The blood pressure machines hardly worked. They ended up leaving a functioning one in my room since my problem was blood pressure.The room was filthy. The sheets were only changed once after three days and only because I requested it. The cleaning person then came in with a giant flat mop and swept/pushed all the dirt and my hair into the bathroom where the piles remained after I left. At one point while I was in the bathroom, someone came in and started making the room up for a new patient. My experience was disastrous.

I have read the bad reviews and they're probably from non locals. I have been to other hospitals…read morein Florida and some are newer and cleaner and they don't have doctors. This one has some awesome surgeons and nurses. The rooms are great and they're clean. The waiting areas get a lot of traffic as most patients have more than one person with them. Speaking Spanish is a plus as they will always speak Spanish to you first. Parking is in parking lot is $1 for every 20 min max $8 a day or valet. They do validate which brings the price down a bit.

BEWARE of HIGH cost of medical appointments! MAKE SURE YOU SPEAK TO THE ESTIMATES DEPT before…read moreproceeding w/any appointment. Despite our outstanding health insurance plan (BC/BS PPO) I was given an estimate of AT LEAST $2500 for a deductible for an ENT appointment. Sole MIA location charges for a HOSPITAL visit PLUS outpatient services rendered that day. For ear pain my husband was billed for hospital AND outpatient services totaling nearly $9000 ! A UM Sole Mia ENT looked into my husband's ear and retrieved a tiny piece left from an ear plug. Done. Antibiotic drops prescribed. "Hospital"charges were over $5000 and outpatient facility and additional $3000 + totaling about $9000! IMO this is a terrible abuse of their patients needing care. Shame on UM Jackson. How is this even legal?

My mom fell and due to the location of her injury/trauma, was sent by ambulance from the Tampa area…read moreto Jackson Memorial. We had no idea what to expect as we are not from that area, but the staff from her trauma team (blue team - 6th fl west), techs, nutrition/meal staff, nurses, doctors, to her social workers with one or two exceptions were kind, compassionate, patient, and treated her like family. Latoya, Philo, Kenneth, Phillipe, Elsa, Blanca, Genevieve, Julie to name a few - you all are truly special people with beautiful souls. From the moment I met them, it was clear they have a sincere sense of integrity, compassion, and dedication when caring for others that can't be taught. My mom says "on all levels - empathy, humanity, efficiency, kindness, expertise". I hope Jackson Memorial recognizes their contributions when it comes to leadership in patient care, ensures pathways for growth and compensation, and protects them from burnout. It really made the difference for our family to feel so cared for. Normally our hospital preference is Tampa General, but if we could be in their care again for any future needs, I would gladly drive the 5 hours back to Jackson Memorial in Miami.

I'm not from the area however I hurt my back and had to be taken into the closest hospital. I was…read morethere from 8pm-6am. They take you in no wheel chairs available. people get up and share them if they don't have any on hand. I don't know if they're understaff or just overwhelmed. I did receive help from the staff and they were great! but maybe get help elsewhere lol this place was crash packed with homeless and in the hood.

I would have given the hospital 5 stars, but I'll explain later as to why it is only 4…read more My mom was diagnosed with cancer. She had to have her bilateral mastectomy performed there. Now, even though this hospital may not be new and is rather small, it is a wonderful place. We had to stay overnight and most of the staff was so great in accommodating me, so I could be with my mom. My only issue was with the night nurse, Xiomara. It seems like she was slammed and overwhelmed, but when I went up to ask her a quick question, she was very snappy and basically brushed me off. The assistant nurse saw what happened and stepped on to help me with my mom. Aside from that, I really can't stop thanking everyone for their kindness and care. It wasn't easy, but they definitely made it better.

My cousin Pura Rivas was operated there last June 30th by dr Peña. Every thing went good w her and…read morethe surgery, only kind of slow the pre-op process but wonderful. The reason I'm writing this review is because I had a very good experience w two employees there, one was the person at the front desk who helped me immensely to find where my cousin was , her name is Collette Tibby ( security front desk ) the other one was very kind and helpful when I was lost in the parking lot , and I ask him for information, he left what he was doing to enter the hospital and take care of me. He's Latino , average height, about 180 pounds and dark hair, unfortunately I can't recall his name but he was very kind to me, thanks to both !!!

Every nurse that ever helped me was absolutely incredible. They are all angels. They each made my…read morestay perfect. I wish I could have stayed there. They're all so nice, so giving, so empathetic, and so committed. Thank you all: you saved my life.

Wait time was awesome. I need my urinary bag replaced and they took care of it in less than hour. I…read morewas home in exactly 1 hrs 16 minutes, and that included the Uber rides

Horrible service Sunday with no one in the lobby got there…read moreat 12 noon left at 2:30 after standing around for 2.5 hours The front desk was very apologetic however I don't know how they can think they can waste my time for so long Terrible quality of service and care for our veterans Once I got in the service was great but the two hour wait was a bit much

For me, the Miami Veterans Affairs Healthcare System is exemplary in every way. They provide…read morecomprehensive support that caters to all your healthcare needs. From medical care to transportation, they ensure that every aspect of your visit is handled with the utmost care and professionalism. The healthcare services are top-notch, with a dedicated team of professionals who go above and beyond to ensure your well-being. The support staff is always ready to assist with any inquiries or needs, making the entire experience seamless and stress-free. What truly sets the Miami VA apart are the small touches that take the edge off a dreaded doctor's visit. Whether it's a kind word, a comfortable waiting area, or the efficient transportation services, these thoughtful details make a significant difference. I highly recommend the Miami Veterans Affairs Healthcare System for its outstanding service and dedication to veteran care. They truly understand the unique needs of veterans and consistently deliver exceptional support. Veterans remember, no one knows there's an issue if you don't express it; get the help you need. I feel fully supported and I'm grateful.

Dr. Polga has come to my family's rescue on more than one occasion! He is always available to…read moreanswer any question I have, weigh pros and cons and thoroughly explain procedures. Dr. Polga is compassionate, kind and has a gentle bedside manner. I have never experienced customer service in the medical field, or any field, quite like this! I trust him completely and appreciate his depth of knowledge and experience. This is a rare find and I'm fully aware of how lucky I am to have found him! PMG is well connected. When I need a specialist, they refer me to the best and I am in with the doctor within the week, not waiting around for months getting the run around! I cannot thank Dr. Polga and his group enough for all that they have done for me and my family.

Going to Polga Medical group is a wonderful experience. Dr. Justin Polga listens and truly cares…read moreabout his patients. Everything about the visit ensures that you will receive the best medical treatment available. They are a Concierge practice, but the cost is affordable at $2000 per year. What you get is very personalized attention, direct access to the Doctor, VIP treatment if you need to go to the hospital, and so much more!

My mom is a member of this clinic, but it has become a personal experience for me due to the…read moreincompetence I see in her getting medical care. TL/DR version: if your parents are members of the clinic, you'll have to keep an eye on their appointments and be prepared to call management to make sure they help keep your family members in good health. Oh and today (07/30/16) there was a roach in the floor of the "Emergency Room" as well as small flying insects. I took my mom yesterday (07/29/16) for neck pain/sprain and she was seen by an ARNP - not by a real doctor. Although she was eventually seen by an orthopedist all she got was a neck brace and pills that zoned her out without muscle relief. On either case, the orthopedist didnt even consider xraying her or ordering further diagnosis. My mom's symptoms didn't improve, and I called management to get approval to have my mom seen at another urgent care center. I was told there was an actual doctor today (I remembered when they always had a real doctor on call). My call today "got the fire going" enough for her to get treated today, up to the point where they ordered an xray but there was no radiologist on call. Again, there always used to be one on call. This clinic has really gone downhill in service. I'd advice you to stay away, or be in the lookout for your parents' health.

I was assigned to Dr. Peno for my first visit my wait time was minimal so that made me happy. The…read morebuilding is the date and clean and is a one stop for a number of procedures. You could even get your over-the-counter medicine at the window. I would've given this place five stars but since there are still a big language barrier I gave it only for I do not speak Spanish