This is the second time I am working with Shutter Masters as a home owner, and I feel confident in…read moretheir professionalism. I had window treatments installed in my condo, several years ago. Now, with my new house, I reached out for their expertise in window treatments. Without hesitation, I highly recommend Shutter Masters!

Initial contact was great. Follow up was not great. Came out, measured and were very nice and told…read moreme they'd send a quote that afternoon. After many days without contact, I called and texted multiple times to inquire about the quote and could not get anyone to call me back. Finally got an email stating they couldn't complete part of my project. I replied and asked for quote for the rest of it. Never emailed, called or texted back. They've gone dark and will not respond to calls or emails. I try to go local whenever possible but this one did not work out so well. Disappointing. I guess I'll have to keep searching for someone to do this easy project. They were not the Shutter "Master" on this one.

They did a great job on my initial install. However, when I had an add-on order they decided to…read more"politicize" the invoice (Asheville style) as per the local franchisee. And I am pretty sure it was under the local franchisee's political beliefs because the OTHER Budget Blinds franchisee I dealt with at my other house had no such political BS in their invoice.

We initially placed Budget Blinds in our new home about 9 years ago. They are holding up so well…read morewe called upon Budget Blinds again for some rather large windows, 6'x6'. They came through again and they look and work terrific. The job was done quickly and professionally. We will call upon them again when our new cabin construction is done. Kudos to a great team and product.

The staff are very nice. New owner Eric has now made service available only to those shades you…read morepurchased. If you buy a house with Hunter Douglas shades already installed Appalachian Blinds will no longer help repair those EVEN THOUGH Appalachian Blinds serviced them previously. Stay away from this company if you want quality care and service. Next nearest Hunter Douglas rep is 60 miles away.

Several months ago, I had 2 Levolor wood blinds that needed repair. After reading this on…read moreAppalachian Blind and Closet's (AB&C's) website, I thought I'd found the answer: "WE CAN REPAIR ALMOST ANY WINDOW COVERING Do you have a problem with your blinds or shades? When it comes to window treatments, Appalachian Blind and Closet Co can fix almost any issue. Count on our experienced staff to repair your blinds and shades quickly and professionally - whether you purchased them from us or from another business." Sounds good, right? I thought so too. But here's how it really works. Just because they CAN repair almost any window covering doesn't mean they WILL. I drove 50 miles from my house to FOSCOE (about 8 miles past "Boone" proper) with my broken Levelors, only to be told by an AB&C sales person that THEY ONLY REPAIR HUNTER DOUGLAS. Really? Then why does your website say just opposite? Maybe since I was already at the store anyway, I was supposed to turn in my "unrepairable" Levolors and buy some new Hunter Douglas from them. After being tricked into coming all that way for a repair service they don't even offer? Not on your life.

I decided to write this review because I noticed that there was only other person that had the same…read morenegative frustrating experience dealing with Danny the owner of AS&B, even though our first meeting impression of him was very favorable. It was difficult getting hold of him through his answering services and or email as he would not answer for days. The shutters they installed was poorly manufactured and out of proportion with the top having 5 lovers and the bottom 6 leaving 7" blank top and bottom. After many emails he agreed with the supplier to remanufacture a correct set, which we are very pleased with the outcome. Danny never called to apologize, and it looks like he was sulking. Unfortunately, his work ethics leaves much to be desired.

We found Asheville Shutters & Blinds on the Internet, and we are extremely pleased with our…read moreshutters. First, Danny came to the house (on time) with shutter samples and talked us through what we wanted, explaining the differences in the shutter sizes, and holding them up to the windows. Very knowledgeable guy. He ordered the shutters and called when they arrived. On installation day he showed up on time again (actually a little early). He installed the shutters himself and they are very professionally done. We couldn't be happier, and I will be glad to recommend him to friends.

From start to finish our experience with Budget Blinds has been flawless. Budget Blinds was not…read morethe only company that we had come give a quote. They were, however, the most professional by far! They were extremely patient with us while working to understand our needs and never tried to upsell or steer into anything that we didn't want. Since it's a nice chunk of change, we had them come out a few times to make sure we were selecting the correct color and style for our home. Each time they were patient and answered any questions we came up with, even those that we'd asked more than once. While Budget Blinds wasn't the cheapest quote that we received, they were able to offer a discount to lower their rates, which was much appreciated. The warranty that they offer is nearly impossible to beat and certainly worth any additional cost that we paid. Once ordered the blinds came in just when they quoted. They scheduled a two hour delivery, but had all 12 windows installed and gave a tutorial in less than an hour and a half. They installers were knowledgeable and super quick. We are in love with our new blinds! They are exactly what we wanted and look even better than we anticipated.

Amazing work! Each of the Budget Blinds franchises are independently owned and named based on the…read moreareas they serve, so it was a little confusing when I researched the business. Custom window treatments are a big investment, so I was nervous moving forward without personally knowing someone who had utilized this company. Different franchises have mixed reviews, but we worked with Brad Gerrish's group and are beyond happy with our plantation shutters. Brad came to our house personally for a free consultation, and brought examples of trims, colors, and styles. We were pleasantly surprised by the price. His installation crew was very polite and professional. I included a picture of the business card in addition to my before and after pictures. Hopefully this will help others navigate the different Knoxville locations when researching reviews. I highly recommend this Budget Blinds franchise!

Alan came out and measured for our solar shades, and within a couple of weeks installed them for…read moreus. Our living room is now more livable, cooler,and more comfortable. We can now see the beauty of the surrounding mountains because there are no curtains in the way! We can see out, and at the same time remain comfortable. We recommend Alan and Budget Blinds of Asheville highly! Money well spent, and a good investment in our home.

I can't recommend Alan and the team more highly. The quality was top notch from the first meeting…read morethrough installation. I ordered roman shades with a custom fabric, and they turned out stunning. Great attention to detail and responsiveness!