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    Head Shapers Salon

    5.0 (1 review)
    Closed Closed

    By appointment only

    Services - Head Shapers Salon

    Bridal hair services

    Chemical treatment

    Color only

    Cut and color

    Haircut

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    6 years ago

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    Wendy H.

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    New Image Salon of Ephrata

    New Image Salon of Ephrata

    3.7(3 reviews)
    2.2 mi

    My mom has been patronizing New Image for years and years, and I had my first opportunity to stop…read morein recently. This salon is a small location in a small strip of businesses. It can be easy to drive by it as the entrance is a little hidden. The salon has a number of specialty gift type items like jewelry and accessories, in addition to several walls of hair care and beauty products. There is a small children's play area and the clientele seemed to vary in age. My mom is elderly and definitely a hair challenge. However in about an hour or so her long time stylist, Penny, had her hair colored cut and styed and a bit of waxing. It all looked fabulous! The cost however, was half what I pay for a similar service in a higher end salon. I think Penny has the skill to command higher prices, but it may be the customer base does not allow for that. I can also attest that the cut and style my mom receives is well maintained until the next visit. I imagine this is the case for others receiving their hair care services here.

    Zero stars. I have a broken arm and needed some assistance getting my hair washed and straightened…read more I was treated so rudely from the minute I walked in the door. I was rushed, and my hair was destroyed. Marcy combed through my coarse hair with a thin comb, and pretty much broke every single strand of my hair. She gave me a migraine with how aggressively she ripped through my hair. Their straightening iron looks like it is from 1920 and it is all brown, which also contributed to destroying my hair. When I called to complain, the owner, Cindy was extremely rude and hung up on me. Unless you are over the age of 65, they will treat you like you are a complete piece of trash, rush, you out, destroy your hair and then be rude to you on top of it. I am so sorry that I inconvenienced you by making an appointment, showing up on time and paying my bill. How rude of me.

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    New Image Salon of Ephrata
    New Image Salon of Ephrata
    New Image Salon of Ephrata

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    Victoria Jo Lee Salon

    Victoria Jo Lee Salon

    3.3(7 reviews)
    3.3 mi
    $$

    When I told the owner's husband that I needed to try another salon a little closer he got very…read moresnippy with me and said "perhaps you should cancel all future appointments ". Mind you this was in the dead of winter and snow on the ground. I am elderly and cannot drive in the snow. For many years I had gone to this salon and even purchased merchandise they sell. This is a very expensive salon and they just lost a lot of money. I guess it doesn't pay to be honest.

    Wanted a color and cut so decided to try this place out. First they tell me I have to come in for…read morecolor consultation and at that time I can make an appointment for my services for a later date. What is that about??? My time is as valuable as is anyone else's. I don't have time to leave work or cut my personal time short on a weekend just to get a color consult. Whoa is me and I made the appt thinking maybe this is some upscale type of way to conduct business that I wasn't accustom to. Ok got the color consult and that went fine. Really disappointed that I had to come back at a later date to have the services done though. Does it take a week to whip up the coloring? In the end the color was fine I mostly liked it. However, the cut Lauren did was horrible. My mom always used to say that the difference between a good haircut and a bad haircut was six weeks. No it's not! Lauren jacked up my hair so bad that I was embarrassed to go out looking like a kindergartner chopped at my head. I could have called to complained and ask for someone to fix her mess but I firmly believe that if you can't cut it right the first time you sure as heck aren't getting a second chance at my head. As for the cost it sure didn't seem fair that I was paying for service at a premium level and getting subpar results. AND they push you to buy items from the Davines product line which they claim is made in Italy. A) the bottles are almost half empty when you buy them, see for yourself. B) the packaging honestly looks like it was made in the owners garage with labels printed out a old HP jet ink printer. C) the product smells like plastic! D) it feels awful when used. Conclusion: uneducated and very under experienced people chopping at your hair for Beverly Hills prices. A total NO go!

    Head Shapers Salon - hair - Updated May 2026

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