My Boo (daughter) was so happy finally with her hair, Kayla…read morethe hairdresser thank you for making my daughters year !!! We all love it when our children are happy and confident, and this is how Kayla made my daughter feel ! Thank you, thank you thank you McKenna had a smile and still has a smile Well done thank you very much Lorraine

Gave me the wrong hair treatment and didn't tell me…read more My experience with Kayla Wood at La Ti Da was unbelievable in the worst way. This was my first time seeing her, and she was recommended by locals on Facebook for Brazilian Blowout treatments. I walked in expecting professionalism. What I got was the exact opposite. I made it painfully clear, multiple times, when making the appointment and in person, that I wanted the original, stronger Brazilian Blowout formula, not the light version. She looked me in the eye and assured me over and over that she'd be using the original formula. She literally even told me that she had to source the original formula for my appointment from someone outside of CA because CA no longer sells the strong original formula. Fast-forward a few weeks, my hair looked nothing like a real Brazilian Blowout. Frizzy, wavy, dull--nothing even close to the results I've had for 15 years with other stylists. I've had approximately 25 original formula Brazilian Blowouts over 15 years so I know exactly how my hair reacts. So I reached out privately and politely via text, asking her for her advice, her opinion, and asking if maybe too little product was used and if next time she could use more. I also sent her pictures of my now wavy, frizzy hair. And that's when SHE CASUALLY ADMITTED SHE'D ACTUALLY USED THE LIGHT VERSION--the exact product I told her I did NOT want. She never told me this during the appointment. Not a word. I only found out because I asked. There's nothing "miscommunication" about that. That is a straight-up undisclosed product swap. But the absolute icing on the cake: when I politely asked for a PARTIAL refund (I was willing to pay for her time but I wanted a partial refund because I now have to pay someone else to redo the correct treatment), she refused... and then sent me a message saying she'd filed a police report! And if I contacted her again she would file an additional report for harassment. Over what? Me asking why she used a completely different formula than the one she promised? And as unbelievable as that is, something additionally wild happened during the appointment. While she was in the middle of my treatment, she made a personal phone call right next to me asking her husband how much he'd been drinking and telling him he was too drunk to pick up their child from school. I just sat there stunned, stuck in the chair while she had this whole conversation inches from me. Meanwhile we weren't done with my service, and suddenly she had less than 30 minutes to get to the school herself. It was chaotic, unprofessional, and honestly uncomfortable. Now, after telling me she had filed a police report, she claims I "left before the service was finished" and is using it as an additional excuse. That is absolutely not what happened. I did exactly what I've done for 15 years with every Brazilian Blowout I've ever had -- I chose not to have the stylist do the second wash because many clients prefer to leave the product in longer so the treatment sets better. Every stylist I've ever had has offered that option, including Kayla. She even told me a lot of her clients prefer to leave with the product in. So to see her later twist that into "you left in the middle of the service" was incredibly disappointing, especially given that the real issue was that she used an entirely different product than the one I requested in the first place. I've never in my life dealt with a stylist who changed a product without telling me, admitted it, denied it, and then tried to intimidate me for asking about it. The whole situation went from disappointing to surreal. I'm leaving this review because I wish someone had been brutally honest before I booked. If transparency, professionalism, or basic respect matters to you, please think twice. I definitely won't be going back. Edited after owner response: I'm posting this because the salon's response doesn't reflect what was actually communicated to me. I was never told the formula I requested was illegal--Kayla told me she had sourced the stronger formula from out of state and confirmed she'd be using it. I only learned otherwise yesterday when she acknowledged in writing that she used a different product, which contradicts the public response. I was also never offered a free correction, only asked to "come in and talk," which didn't address the issue. And how could they "correct" the service when the original service I requested wasn't performed in the first place? I have everything in writing, and my review reflects the actual communication. I even tried to resolve this privately with a 50% refund request since the wrong product was used, while still compensating her for her time. Kayla responded saying the salon does not offer refunds and she had filed a police report. It's unfortunate the salon chose not to resolve this professionally and privately.

Quick and efficient. Great leg massage. Friendly and easy to get in. I will be backread more

They were super friendly and made accommodations for two pedicures same day. They did an amazing…read morejob on both of our nails. Will definitely be back. Stations were clean and I love my toes.

I had to wait about 15 minutes- next I will make an appointment…read more They were very busy today, forget it was a holiday! This guy did an excellent job on feet and this I chose color 227. I won't wait so long for my next pedicure.

Went in for a mani-pedi. Guy was nice enough but had to paint my toenails 3 separate times because…read morehe kept putting the light directly on them instead of above them. He squared my almond-shaped nails, and not evenly. He completely tore up my cuticles on both my hands and feet. Made them bleed and then sprayed them with nail polish remover. He then tried to put the polish on the still-bleeding wounds. I didn't finish my service. It was concerning to me that after that mistake, he still thought it was appropriate to put paint on my nails. I genuinely think he just didn't know what he was doing.

Shannon did a great job on my gel pedicure. Very relaxing experienice. Such a cute shop. I love the…read moreatmosphere that she has created in the decor. I can't wait for my friend to get back from vacay so we can enjoy together. Thank Shannon, see you again soon.

I had the pleasure of meeting Joey today and having her work on my nails. She was very sweet and…read morevery meticulous with her work. This was my first time here and enjoyed the experience. I love my nails and when I'm in town she will be my go to.

My hair stylist was Paige! I couldn't of asked for a better stylist for my very first professional…read morehair appointment! She was very professional and very knowledgeable about what she does! Every question I asked, she explained how it all works! I'm very pleased with her work! I will definitely be going back! If anyone is looking for a salon! I would recommend these ladies! Thank you so very much Paige!

Sam did my acrylic nails, and I am absolutely amazed by the results. I needed some standout nails…read morefor an upcoming butterfly event, and Sam was incredibly accommodating. She started by carefully removing my old acrylics, paying extra attention since I mentioned my sensitive cuticles. Sam then shared some fantastic design ideas to help achieve the perfect look; she has such a range of options! She took her time to ensure the design was meticulously crafted, and didn't rush through. She has an eye for the design and such a steady hand. My nails look even better in person; with a shimmering pastel layer. The location of the business is also super adorable and just feels like you are hanging out at your friends house - it was super cozy despite the super rainy day outside. I'm looking forward to getting more work done by Sam in the future. Just a tip: remember to book early because she's quite popular with a loyal client base, and it's clear to see why!

love my nails! the…read morenail techs are very experienced, and did my nails just as I wanted them. they're also accommodating and allow for walk-ins. would come next time.

to be honest. this was the worst nail experience I've ever had. they were plenty friendly and the…read moreatmosphere was fine and the prices were fair. however, the manicure itself was terrible. they did a terrible job and were chipping by the end of the day, painted unevenly and badly

Mae and her team are the absolute best! Prices are extremely reasonable and Mae always goes above…read moreand beyond to make sure I'm happy with the results. I look forward to my every 3 week appointment!

I always feel awful leaving reviews like this. This was the first time I had been to Beauty Nails…read moreII. The people who work there are very nice, and the gal who did the polish change on my toes did a good job. The gal who did my nails was very nice, however, she filed my nails way too short and the shop was not clean. When we went to the table to do my nails, the towel that was sitting there was dirty and it had a hair on it, and it was also covered with acrylic nail dust. She did not change the towel. I tried to introduce myself and ask her a couple questions as we lead up to maybe requesting that she changed the towel however she said she had no English. She was pretty really enthusiastic with the Dremel tool. And was going pretty hard on my nail beds. My nails are thin and this was a concern, but of course she didn't speak English so I could not tell her that she was hurting me. So I just sat there and politely grin and bore it. Then she was doing my nails, and it seemed like things were OK until I left and looked at things in better light. One nail is crooked, there is bubbling in the polish, and the edges are ragged and uneven where the polish was applied. This cost me $85 plus tip so I was out the door at $100, this is Bay Area prices without the Bay Area quality. Needless to say, I will not be back.