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    Headfirst Lactation & Doula Services

    4.9 (43 reviews)
    Closed 9:00 am - 8:00 pm

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    8 years ago

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    11 years ago

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    11 years ago

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    Thanks for the love and thank you for attending the class.

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    10 years ago

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    9 years ago

    After sharing a mixed review on yelp YANA reached out. I am glad we were able to reconnect about my experience with one of her doulas.

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    Page 1 of 2

    Ask the Community - Headfirst Lactation & Doula Services

    Review Highlights - Headfirst Lactation & Doula Services

    From our first meeting to the delivery itself Yana has been a tremendous source of knowledge and support.

    Mentioned in 42 reviews

    Read more highlights

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    The Pump Station & Nurtury Santa Monica - Parent & Me Groups - Graduation

    The Pump Station & Nurtury Santa Monica

    4.5(245 reviews)
    2.6 mi
    $$$

    Really disappointed in my experience today. I drove two hours to this location to support a local…read morebusiness. For one, I was not greeted or asked if I needed help when entering the store. More importantly, their website said the stroller I wanted was in stock and available in 4 hours for pickup, but when I got there it wasn't available for purchase and it had to be ordered. When I brought it up to the cashier, he said it was because they have it in store their inventory but not at the store? Huh?? After doing more digging I saw there was a "Terms and conditions" asterisk in fine print you have to click on to find out this information. All I saw was the green check mark that says "In stock and ready for pick up in 4 hours." Any other place I have ever been to- this would mean it would be in stock at the store. When I brought up, calmly, that this was confusing and they should fix it because I drove two hours to get to the store. The cashier said nothing. Not a "Aw geez, I'm sorry. I can understand your frustration and why that's confusing." I'm a reasonable person. I've worked in customer service all my life. The demeanor of the cashier alone has put me off from ever visiting this store again or recommending it. We went to Uppababy a few blocks down and they were SOOO kind that it completely made my day. All I needed was some kindness. To the owners of the Pump Station- the people using your website are most likely VERY tired moms. I personally am getting 3-4 hours of sleep a day. Tired moms need clear signage if something is in stock or not. Time is precious in this season of life. We also need KINDNESS. My body is broken and recovering from giving birth. I am exhausted! I would expect a place who sells baby items to understand this. Overall, would never recommend this place and will tell everyone I know that it was an awful experience.

    Now that I am on my 3rd child, I keep coming back to The Pump Station. Each time I've gone there,…read moreI've had a great experience. The staff is friendly and attentive. Not only does the staff help with my indecisions, but they are also knowledgeable about all-things car seats, pumping, breastfeeding and more! It feels like a full-service experience and I am so glad they offer so many services and support in my city; I don't ever have to go elsewhere. Easy parking in the street or in their lot in the back. Convenient hours. Location cannot be beat!

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    The Pump Station & Nurtury Santa Monica - Melody Day Music & Play

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    Melody Day Music & Play

    Headfirst Lactation & Doula Services - doulas - Updated September 2026

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