If I could give zero stars, I would. This was one of the worst customer service experiences I've…read moreever had. I came in expecting a professional and respectful interaction, especially from a business owner, but instead I was met with rude, dismissive, and unprofessional behavior. When discussing my firearm, I mentioned a price point around $350, which was immediately shut down without any real conversation. I was then told a much lower value based on a previous sale that didn't seem comparable. When I declined the offer and said I would go elsewhere, the situation escalated. The owner became hostile, raised her voice, and handled my property in a careless and disrespectful way by running outside and throwing my gun in a ditch next to the building. That level of behavior is completely unacceptable. Overall, the experience felt very unwelcoming and disrespectful. Regardless of the situation, basic professionalism and respect should be a standard in any business.

I bought a gun tuesday and then was told I could pick my gun up Monday the 3rd march 3rd then to…read morefind out they were closed then on tuesday 7 days after the purchase I called back and inquired about the gun in which they told me to wait another day and then I asked about return policy if they had a no return policy and Jose completely ignored me and kept saying pick up date is tomorrow and that they did not have any information and would not help me and that I could not speak to someone who knew the policy I asked to speak with anyone else in the store knowing there was another person because jose kept consulting them but then kept saying pick up tomorrow no refund no nothing worst service and least knowledgeable about policys and laws and and refusal to even try to give any information

The selection is awesome the prices are even better. Love shopping here. The staff is great and…read morevery helpful. These guys know there stuff.

First time coming here to purchase one of my firearms and man this place is good. The staff is…read morereally friendly and Hunter is really knowledgeable and a cool dude. I overall enjoyed my experience here and looking forward to do business again

Great place to check out all kinds of very cool military gear n accessories! Great place for…read morehunting n camping gear too!

Solid surplus store. It's worth it to price check some things online because some of the items here…read moreare up there in cost, but I know that this is one of the only places you'll find many of those items. The store has an easy to navigate layout, and a great selection of military and civilian supplies, especially for outdoor activities. So why 3 stars instead of 5? - One of the guys behind the counter was really nice, but he wouldn't stop interacting with us. He asked us what we were looking for and my son said a Swiss Army knife. After initially showing us something comparable and my son no thank you, he kept trying to show us other knives and items throughout our visit. I appreciated the helpfulness, but it started coming across as a lack of personal space after a bit and made me uncomfortable. I have a hard time being direct with people though, and never said "leave me alone" or anything so maybe it's my fault. - The woman working behind the counter was kind as well, but she was visibly sick and sneezing a lot. I asked her if she was fighting something off and she said, "Yeah, I got it, gave it to my husband, and now he gave it back to me". It's really hard having a retail job because they don't give you time off, but I don't think they should've had someone sick running the register, especially sneezing. That being said, none of that is a deal-breaker for me and I'd come visit again next time I'm over that way.

I love this place. Tampa Arms is one of my go to spot when it comes to firearms these guys really…read moreknow what they're doing. Their service is top-notch their value in pricing is pretty fair. If you haven't tried them. You should.

I dropped off a rifle for a barrel swap estimated cost "not more than $200.00", after three months…read morethe gunsmith asked for the Bolt to complete "Headspace". One month later I was called to pickup the rifle, it was ready to go- $250.00 paid in full. Unfortunately 1st time out at the range, the rifle would not chamber a round. I returned the rifle and spoke with Travis. Next day Travis called and told me my rifle was ready- "$100.00 extra charge!!". When I questioned the extra charge, Travis and the Gunsmith (Father/Owner) became belligerent over the phone and hung up on me telling me "if I refused to pay the $100 then get my rifle and never return". Travis stated the problem was the barrel, not the swap. If that were the case, I felt THAT should have been identified during headspacing(?)- before I picked it up initially. I paid their extra $100 to avoid further conflict, I will NEVER return and would NOT recommend their service.

Friendly staff, ever changing stock, and dog friendly. Sooooo much stuff to look at! I go about…read moretwice a month if I need to or not.

Complete product line of most reputable manufactures. Staff is knowledgeable and friendly. Pricing…read moreis the best in central Florida. Simply a great American Business.

Great selection and availability for active members and dependents. Pricing is good with no sales…read moretax but I've found better prices on a handful of items elsewhere. Very good give-backs to the local community. Online website is good and shipping and delivery is also good. I'd love to say everything is great but the pricing compared to local community is just slightly better. It's hard to justify the drive for the wee bit of savings unless you're living on base. This may keep retirees from frequenting the Exchange regularly. Always Professional and Courteous Associates! Recommended!

I always try and stop by the BX when I'm on this side of town. Sales are always good and being tax…read morefree makes it better. I know everyone can't shop here, but it's always good to give AAFES a shout out.

Great place, no nonsense type of place Guns can be shipped…read morehere. They are very knowledgeable

I got a loan from my jewelry. I only needed a few hundred, but they even saved me a percentage fee…read morereturn, telling me what the difference would be. I loved that they were not overcharging me when they could have for a $100.00 difference. Definitely, you can tell a family-owned business. Also, if you like guns, this is definitely the place to look, cause they had a great selection.

The people who run this pawn shop are awesome they work with you they're Fair they have great deals…read moreand they're very knowledgeable I would suggest if you are anywhere in the area to stop in and check out there selections and talk to some of the great folks that work there

If you live in the New Port Richey area, this is the place to shop for firearms. They are always…read moreprofessional, friendly, and informative. Cannot beat the prices, and if they don't have it, they can help you find it. I went in looking for a gun one time, and they told me they could order it for me but sent me to a website where I could buy it cheaper. Don't find that in too many businesses. The only place I will purchase a firearm.