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    HeadSpace Salon

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    7 years ago

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    Luxe - The Colour Lounge

    Luxe - The Colour Lounge

    4.4(170 reviews)
    13.1 mi
    $$$

    Can this woman be any cooler or more awesome? I always look forward to my haircuts with Annette!…read moreShe's incredibly kind, truly listens to what you have in mind, and is an absolute queen when it comes to short haircuts. She also recommends products that are actually good for your hair--and in my case, they've made a real difference. I found Annette right after having my daughter, when I was dealing with postpartum hair loss. I had really long hair at the time, and she gave me the perfect bob--a much-needed change that felt both refreshing and empowering. Beyond her skills, Annette has built an amazing team at Luxe. The salon has a fantastic ambiance, and I love that she continuously provides training for her staff to keep them learning and improving. Overall, every visit is a great experience. Highly recommend!

    I recently visited Luxe for a haircut with Mel and unfortunately, the experience left a lot to be…read moredesired. The cut itself was decent--I'd give it a 6 out of 10. However, it felt a bit rushed and choppy, especially in the back, and not exactly in line with the alternative style I've worn for the past 20 years. What really made the experience uncomfortable, though, was the attitude of the stylist. From the beginning, her demeanor felt standoffish and dismissive. When my neurodivergent son asked if he could take a picture of me, she responded with a half-hearted, almost annoyed tone. Body language and tone matter--especially in a setting where people are vulnerable and trusting you with something as personal as their hair. At one point, when I was unsure about a style choice, she said something along the lines of, "Well, you tell me, I don't know you," and later added, "If it's too short, it's kind of your fault." These kinds of sarcastic remarks might be passed off as banter, but they didn't feel professional--especially when I was genuinely trying to communicate and collaborate on my haircut. To make matters worse, I overheard her making a dismissive comment about another client who had booked earlier in the week. It just added to a sense that she wasn't fully present or appreciative of her work. On the upside, Natalie, who washed my hair, was kind and engaging. She was one of the few highlights of the visit--warm, attentive, and clearly cared about what she was doing. The general vibe of the salon was a 5.5 out of 10. I had been told it was "Mimosa Saturdays" when I booked, but when I asked about drinks, no one mentioned it. I let it go, but it was another small way in which the experience didn't quite match expectations. Another point worth mentioning: the stylist had said she was going to do a dry cut, but instead used thinning shears on wet hair, which isn't quite the same. I've had true dry cuts before, and this didn't feel like one. She also left a lot of loose hair on my shirt and didn't even bother blow-drying the front--small details, but they add up. Haircuts are vulnerable moments. For many of us, especially those who choose alternative styles, it's more than just trimming ends--it's about expression, identity, and trust. I really hope this salon reflects on how they hold space for their clients. A little more mindfulness and professionalism would go a long way.

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    Luxe - The Colour Lounge
    Luxe - The Colour Lounge
    Luxe - The Colour Lounge

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    HeadSpace Salon - hairstylists - Updated June 2026

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