Review for ProNails…read more I've been coming to ProNails since middle school to get my nails and waxing done -- well over 15 years now. As an adult, I moved away for college, but whenever I'm back home, I've made it a point to stop in for waxes here. (To be honest, Asian Nails has always done a better job with nails, but I still chose ProNails for facial waxes out of loyalty and habit.) Unfortunately, this was by far the worst customer service and quality I've ever experienced here. The woman who did my eyebrow wax left wax all over my eyelid to the point that my lid is now bruised. This is especially upsetting because my sister's wedding is just days away. During the lip wax, it felt like she just slapped the wax on without any precision -- and despite me having a couple of acne spots on my chin, she put wax right over them and ripped it off, which was painful and careless. The pedicure itself was fine, but the experience ended poorly. I didn't even get to finish drying my nails before she came over and abruptly asked me to pay. After I paid, she rushed off to the back. When I tried to say goodbye and thank her, she turned in her chair, looked at me, and then turned back around without a word. Overall, this was the worst service I've ever had in all my years of coming here. Between the bruised eyelid, careless waxing, and complete lack of customer service, I will not be coming back. From now on, I'll be going to Asian Nails for all services instead

Filthy place and AC VERY RUDE. One young girl taking my polish off went to deep into my nail and I…read morejumped and knocked the drill out of her hand and it cut her. I don't think they let her do it anymore

New Concepts has been my life saver. My husband and I absolutely love Christine and Ashley. As…read moresoon as you walk in, you are more than welcomed with friendly smiles and a very professional atmosphere. We highly recommend New Concepts.

This place deleted every bad review off of google!! What a fraudulent place with outdated styling…read more Their best stylists have left. I got really chunky early 2000s highlights by Ashley that i didn't think anyone did anymore. Owners also cover up extremely tragic events and couldn't care less about an animal.

Great pedicure and manicures. Judy is fantastic for pedicures. Clean and fast…read more I recommend giving them a try

The nails I got are cute, he did a good job, just a little pricey, I got a fill and it was $50. I…read moreput the snowflakes on myself.

LOVED LOVED LOVED. the whole place is extremely clean &…read morebeautifully designed. Prices are a good range for the services. I did bikini wax with Kenzie and she was super friendly, accommodating & made me feel very comfortable. she was very helpful with information on other services available at their spa. will definitely go back & would definitely!!!! Recommend Kenzie or this location for your wax & beauty services.

Amazing experience. Caroline was great and explained everything a complete tomboy who has never…read moreworried much or known about skin care like me should know. Complete welcoming environment and the business is super clean and beautiful. Scheduled to go back soon and can't wait.

I am so happy that I found this place. They were fantastic with customer service! I had previously…read morehad gel nails, and I did not like them from a previous store and they took them off and redid them for me with acrylics. Jenny did a fantastic job with not only the shape, but also the design. Ivy was fantastic. Her personality is fun and bubbly, and I love coming here. I've even repainted my toes because I really wasn't feeling the red on my toes. This is a very well priced nail salon and worth every penny. The vibe here is fun and classy, clean and organized, and relaxing

Staff are very friendly, good and various products for you to choose. I will be back next timeread more

Nam the owner is great! The girls try to accommodate everyone's needs. They are friendly and do a…read morevery good job.!

4 stars for attitude. Service ok, attendants and owner take cigarette breaks, at least they wear…read moregloves on feet. But they smell like cigarettes. The place is clean and tidy, but Ole school services, no airbrushing and they use fans used to dry your nails.. wear sleeves for nail drying, or you will get cold with that fan facing you. Does my polish look like my cuticle is covered? Well it is.. the attendant Melody was nice, but I'm still looking for a nail salon, nothing makes me want to come back... not impressed.

Lucy is awesome! Her pedicures are lovely- she's bubbly personality and massage techniques are…read morestrong - magic fingers!

Do not go here, they refuse to do nails properly. They are extremely aggressive and I regret not…read morewalking out after the way I was treated. Below is my Google review... Holy moly worst nail experience I've ever had. I for one love to pay for a luxury service to be treated like a subhuman piece of garbage. Refused to do soak off and sent over the little guy to tell me "they were too busy" when I said filing off takes off natural nail he rolled his eyes at me, then proceeded to argue with me about what product was on my nail... was only the gel, Tina then aggressively filed my nails and finger skin, aggressively cut my nails way too short when I asked for a little less length, all my nails are different lengths rn btw, did white polish that is completely see-through, only one layer of top coat and no finishing work, finish job is lumpy and looks like a kindergartener tried to do nails for the first time. She filed the Polish at the end so now the seal is broken, I have gel all over my cuticles and they are shiny. This is why I do my nails at home and this experience just solidified that choice I constantly make. I will never be coming back and I will never be bringing back my step children for pedicures either. *Response to owner* 1. So you admit to engaging in improper nail practices as your standard, cool. 2. That is a lie, that is not how that conversation went down. In addition, it did not take her almost an hour to get the polish off my nails. I was paid and in my car by 6:00 p.m. I came in at 5:00pm and waited 10 minutes before I got sat down then waited for Tina to arrive another 2-3 minutes. You and the technician fought with me about the product on my nail for about 15 minutes. She rushed the entire job and none of that excuses the aggression or uneven nails. 3. Don't tell stories. As I already said in my post, I will not be back.

Jeannette is amazing! She was given a days notice and was able to do my hair, my sister's hair and…read moremy mother's hair for my cousin's wedding. Her salon is centrally located, very clean, and right on a beautiful lake. Jeanette is down to earth, has a great personality, and is extremely talented with hair. We all loved how she did our hair. Thank you Jeannette and I hope to go to your salon again whether in Hilton Head or NJ

Jeannette did a great job highlighting my daughters hair, and doing the touch up few months later…read more She is very dedicated and patient and does not rush the service, she works hard to give you what you want.