The staff and level of service was amazing! I was anxious to…read morehave a stress test , but everything was explained to me every step of the way to ease my anxiety. Thank you so much.

Information that should be put on their website instead of having to be on hold for two hours they…read morewill not see you as a referral unless you have a primary care doctor with Sutter that is in Sonoma. I was referred from my doctor in San Francisco to them because my days off are up there most of the time. And being on hold for two hours, is absolutely ridiculous they need to get more help or improve things online or just give basic information. We live in a digital age.. people, absolutely ridiculous.

Been using this location last one year regularly for receiving different medical services , had…read morebeen visiting earlier aswell in the last ~ 5 years, the place being within proximity to our home. Is well located, has lots of parking space, neat and tidy always, helpful staff across, competent service providers, lots of services and facilities available under single roof, extended timings available for certain services for anyone requiring later in the day appointments. Will surely recommend if in need of medical care.

I came into Urgent Care last night not feeling well, starting with front desk Martin was quickly…read morebrought me back to the room, to Nurse Zach and MA Alicia promptly got me hooked up to an EKG. Then Doctors Franklin came in and throughly examined me and explained everything to me and my husband, we trusted in his decision making. This was not the first time I saw Dr. Franklin in Urgent Care. He has treated my whole family through out the years... His professionalism and honesty made us feel at ease and comfortable with each visit.. thank you Doctor Franklin and the whole care team at Urgent Care for the best care.

It's a great hospital, I've spent many days off and on at this hospital and always get excellent…read morecare

The care here was disgustingly executed. These people that swore to do no harm treated my cousin…read morepoorly right up until he died today. They blocked immediate access to him so they could get him cleaned up properly. Every time i went up to his room his pain meds were out and his tranche was filthy THIS IS NOT MY FULL REVIEW ! YELP WOULDN'T LET ME UPLOAD MY FULL REVIEW They love to call security versus calling out the nurses for not tending to him properly. Sierra had me leave on the Fourth of July While I was trying to visit my cousin and i raised Requested her to the room to discuss why he was steadily out of his pain meds when i show up. Disgusting white female with a Superiority Complex

For overall satisfaction, I would give him a 3 except that he is very nice, I think he has…read moreextensive knowledge within the conventional sphere of cardiology and I suspect he is an excellent surgeon. So he gets an extra point for social skills and expertise. If you have atherosclerosis or some other common heart condition, he may well save your life, at least in the short run, and have great success even over the long term. He may also have saved my partner's life when his heart was seriously fibrillating, though I think an earlier doctor at the hospital really gets the credit as being the one on duty first. If you want to try out alternative medicine, he is not your man (though he seems to have nothing against taking extra CoQ10, magnesium and d-ribose if you think of it yourself). Also, he does not seek out root causes that may be outside the field of cardiology, such as possible causes for lone atrial fibrillation (which according to my unprofessional research of publications could be due to B1 deficiency - in the US most likely caused by alcoholism, or Lyme disease, thyroid or other glandular problems, diabetes, or something else.) I give our case as an example. Lone atrial fibrillation is our issue. It may not be yours. Expect prescription heart-related drugs. Do your own homework about side effects. He did not seem helpful when we raised concerns about long-term side effects. When we talked about warfarin a couple of years ago, he did not discuss the pros and cons of warfarin versus other anti-coagulants, but just tried to scare the patient into continuing warfarin. I feel this is negligent. There are alternatives, including at least two other prescription drugs. Perhaps insurance won't pay for them, but that is no reason to withhold information about them. (Insurance or economic conditions for the patient may change, after all. Warfarin is a Vitamin K2 antagonist and as such can cause osteoporosis, by the way. Other heart medicine may also cause osteoporosis. Dr. Bowden is not concerned. I am. It would make logical sense to monitor bone density over time. Nobody is doing that.) Regarding atrial fib, his only explanation was that in this case it was probably caused by a virus, and if you went looking for it, it would be gone by now. In my humble opinion, settling too quickly on that as an explanation fails to rule out other causes, thereby potentially missing something very important. (Though to be fair, a prior blood test did not suggest thyroid problems, so we can probably rule that one out.) He is assuming the cause is now gone, and only the atrial fibrillation remains. I am not so sure the initial cause is gone. I know the patient. He has other problems that have not been addressed (including possible Lyme disease - given the number of tick bites he has had, sometimes while sleeping, so the ticks were on him for hours, not minutes) and if they are not the cause of the atrial fib, they most likely contribute to his overall ill health, including adversely affecting the atrial fib. Unfortunately, the patient cannot afford to pay for any tests that his conventional docs do not think to do. All in all, if I had to have a cardiologist in an emergency, I would not be worried if Dr. Bowden was assigned to me at the hospital. For long-term care, though, I would look beyond Dr. Bowden. His may be focusing too narrowly within his specialty.

Dr. Bowden is very kind and patient in trying to get my blood pressure regulated. Our family has…read morehad several major life events this year, but he has kept a close eye on me! I had NO problem getting an appointment because our family primary care highly recommended him. I would recommend him to anyone, especially those who need attentive care.

11/27/2024: Ooooof~I wasn't feeling well . . . AGAIN -- __ -- !…read more It's AS IF, I have another bout with COVID times THREE! Welp~It's been determined I have severe allergies inundated with asthma breathing problems culminating into shortness of breath~waaaaah! Anyway, the VA Doctor stated just keep using the prescribed medication because there isn't a cure for my suffering. Aside, waiting only took FIVE MINUTES which is absolutely phenomenal! BTW: The Head Nurse was cool, too!

I have been dealing with this clinic since 2020, and and now the new Challenger way clinic, and…read morehave experienced constant instances of medical mismanagement across multiple departments, and boundary violations the entire time. I know I am by far not the only patient who encounters these scenarios. Many veterans with much more time dealing with them than I have had to. I honestly think we patients should band together and petition for a complete overhaul of the staff and standard operating procedures!!

The facility is hit or miss. If you are lucky to go on a day where there is a qualified and…read moreexperienced doctor, the care is fine. But, not all of the doctors here are experienced or able to provide adequate medical care. If you can make it to another facility run by a different health care organization, I suggest you take the time to go there. This place is like putting your health outcomes into a roulette wheel with a very low probability of actually having your healthcare treatment needs met.

Skinny lady at the front check in counter is rude! Did not say hello. I did not feel welcomed. I…read morebrought two sick kids in and was already having a hard time and then had to deal with her rudeness. Also, she asked me to sign and didn't even tell me what I was signing, I had to ask. But other than that the doctor was very nice and the staff behind the counter!

I gave birth at Santa Rosa Kaiser Hospital on December 9, 2017. My birth plan was for an…read moreunmedicated, natural delivery. By the time I arrived at the hospital, I was already 7 cm dilated. Labor was intense, and I experienced panic attacks while trying to stay focused and in control. Despite the physical and emotional strain, I delivered a nearly 9-pound baby but suffered a severe and rare vaginal tear that required 18 stitches. What made this experience even more traumatic was the lack of compassion and support I received. While I was being stitched, in extreme pain, and unable to hold my baby, a nurse yelled at me, saying, "PLEASE DO YOUR JOB SO I CAN DO MINE," when I couldn't physically manage to hold my newborn. I felt completely humiliated and broken in a moment when I needed the most support. Later, another nurse told me how difficult the birth had been due to the baby's head coming out sideways, which likely contributed to the tear. However, no one had checked her position beforehand -- something that might have prevented the complications I endured. This experience left me deeply traumatized. I expected medical expertise and compassionate care, but what I received felt cold and careless. No woman should have to go through what I did. Unfortunately this experience has kept me from having any more kids 7+ years later

I takes 10-15 minutes to find a parking place. The signage is horrible so it's difficult to find…read morethe location of the physician. The signs that are there have physicians names that are no longer there. The urgent care has only one physician so the wait is normally 2-4 hours or longer. I went to the ER lately and they were amazing. I feel like it's a cattle call with all the backups and the number of patients waiting. Our medical system is broken and it's only getting worse.