This business is new however its owners are experienced medical professionals.Sun Shine home car is…read morethe best home care in Sonoma county.I give ten star. I do recommend for people after postoperative, people who are at home who needs two hours of services, showers.My father in law used this home care and is very happy and he has recommended it to all Sonoma Residents.

Help at Home has been responsive, professional, and supportive. From the caregivers to insurance…read morebilling, their team has helped make the best of a difficult situation.

Do to what I consider a breach of trust, I no longer consider the company honorable. My request for…read moreextra care, at my expense was ignored because some one at the Key decided that I do not know what I am doing.

The Key in Santa Rosa, went over and beyond to make sure we received not only the care we needed…read morebut adjusting schedule and personnel to fit our needs. Incredibly responsive and empathetic as well. Easy to highly recommend.

Lomani provided care for my mom, when she returned home after an autoimmune disease left her…read morequadriplegic. That means she needed care for all of her personal needs. We were so lucky to have found him. He is skilled and compassionate. My mom always felt safe and supported in his care. Caregivers do very delicate and important work, and Lomani is among the best! I could not recommend him enough!

Lomani and his wonderful team at Safe Care Solutions took amazing care of my 92-year-old mother the…read morelast few months of her life. We had worked with them the year prior to assist her after a fall and they were lovely and efficient, but when her health declined and she was in and out of the hospital they really stepped up their game. They became an indispensable part of her care and day to day routine. I don't know how we would have managed without their diligent loving care through every situation that arose up until my mother's final trip to the hospital. Each person we worked with was impeccably trained, gentle, kind and unfailingly patient with my mother always. They kept me in the loop all along the way which made my days so much easier despite the difficulties. I highly recommend Safe Care Solutions if you require assistance for a loved one, post hospital or just to help through a rough patch of health issues they should be your first call!

I was attracted to Dr. Bricca after reading his website. As I contacted the clinic, Kay, Dr…read more Bricca's patient care coordinator, was very very kind. I had a good feeling toward the clinic right away. A few notes: 1. Find out how much the charge is. (Do not assume the average N.D. fee). 2. Ask if you can get a superbill if that's important to you. 3. During the appointment, don't be shy to cut to the chase. e.g. a. Avoid repeating everything you put in the intake form b. Tell the doctor if you already researched the subject and don't need the general advices. P.S. This was a virtual visit (via video call)

From my first call, to a hospital visit the very next day and throughout home hospice Ili and her…read moreteam were terrific. Caring, sensitive, well-trained, experienced and helpful - incredibly helpful. And Waji Sitokeni who was our home health aide was terrific. Her professionalism, dedication and hard work made my wife's last few weeks more comfortable and helped my daughter and myself get through the toughest time of our lives. I cannot thank Ili and WaJi enough.

MaiFiji Home Care LLC…read more The caregivers assigned to my husband's 24-hour care in March 2020 were very good. They were caring and efficient and seemed to be well trained. That being said, I have no issue with the care he received. My issue is with the lack of transparency with how the fees are collected. The quote they gave me the day before my husband was to be discharged from the hospital, was that my charge would be $20 per hour. I was also told they do not take credit cards, so I was ready with a check for the first week in advance ($3360). The first I saw of their "Client Agreement" was the day of discharge minutes before my husband was ready to leave the hospital. The transport ambulance EMTs were there, ready to move him. I was given the Client Agreement to sign, and was told that I was also to pay an extra $3360 for a "Placement Fee which is a one time fee charged for every new client and is equivalent to one week of the Caregivers pay and paid once we place the Caregiver on the case." At no time in the days previous was I informed of this extra charge. Had I known beforehand, I might have gone with a different service whose rates were slightly higher, but included all charges. The person who handled all of this, Elena (Helen), was my contact with the administration, and the person who gave me the quote and subsequently, the Client Agreement, and collected my check in the amount of $6720. A few days later I called to ask her why the "fee" was not discussed prior to the presentation of the Agreement. She actually yelled at me asking why I was "kicking up a fuss" and continued to tell me I should "talk to Ili about your 'judgements'." She repeated this in an email she sent the next day apologizing for being "rude and yelling". This was not very professional, nor was it something I appreciated with my husband very ill and in Hospice care. After my husband's passing 3 1/2 weeks later, I was told my invoices would not be submitted to the insurance company until I paid the last 1/2 week owing. It was a very stressful time, but I hand delivered the check to her to facilitate the timely submission of the claim.

A kind caring doctor who offers a variety of solutions. He has made my father more comfortable than…read moreany other we have seen. He is an asset to the community for sure.

This is a review of Dr. Tiffany Ngai…read more Some people are accident-prone. At least I'm not. But how about being infection-prone? Yikes! This is the story of my life, as every now and again, some infectious malady will bite me in my ass! This last time a month ago, it nearly cost me my life when I was infected with Ecoli and intubated in ICU. Maybe I was destined to meet Dr. Ngai, an infectious disease doctor extraordinaire, from St. Joseph Infectious Disease medical group. Don't be misled by her youthful looks for she has a wealth of knowledge and experience under her belt. Her credentials are impressive. Her bedside manners are exemplary. She is board certified in internal medicine with a specialty in infectious disease and awarded Fellowship from UCSF. She eased my distress by saying she would recommend the "biliary drain" procedure to me like she would to her father if he ever needed one. How reassuring can that be? Dr. Ngai has for sure gone above and beyond by treating me like her father! How cool was that? I was administered intravenously a very potent antibiotic, Zosyn (Dr. Ngai-approved), targeted on the ecoli bacteria. In 5 days flat, I recovered from a near death situation to being the healthiest patient in ICU! The ICU hospitalist booted me out and I was transported to Oncology unit to recuperate. Dr. Ngai took over the rest in joint consultations with my oncologist and interventional radiologist. The bacteria are now behind me, no more low-grade fevers and most importantly, no more pain and internal bleeding. 3 cheers for Dr. Ngai.....a physician with an infectious personality!