Do to what I consider a breach of trust, I no longer consider the company honorable. My request for…read moreextra care, at my expense was ignored because some one at the Key decided that I do not know what I am doing.

The Key in Santa Rosa, went over and beyond to make sure we received not only the care we needed…read morebut adjusting schedule and personnel to fit our needs. Incredibly responsive and empathetic as well. Easy to highly recommend.

The staff at Home Health Care Inc are wonderful, caring people. They have proven themselves to…read moreprovide excellent care for a most difficult client, yet they go above and beyond the "call of duty" to ensure this patient has the best of care. Great job!

From the owner: When experience matters-30 years of home care experience.RN's,LVN's HHA's,Cna's Homemakers. Always…read moreon call.

It was a very very difficult decision to make in moving my husband to an assisted living situation,…read moreit almost broke me! Honey, Gabi and the entire team made the transition seamless and loving. The compassion, support and kindness eased my heart. My husband feels at ease with his new living situation...and loves his daily desserts!

I've tried to call in a few times to talk to the Sales Rep and get some questions answered. How can…read morethis person never be available? I started looking at other facilities that can meet my needs.

Visiting Angels goes above and beyond to be there for families in their time of need. During…read moredifficult times I found Visiting Angles to be calm and caring and answered any questions about personal care with knowledge. It can be scary to invite strangers into your home but The caregivers of Visiting Angels quickly become friends that feel like family. They really care about their clients

Visiting Angels was so great to have when our parents needed that extra help at home. Both of our…read moreparents were I need of getting up and ready in the morning and getting ready for bed with meals each evening. The caregivers were very sweet. Thank you.

We hired Homewatch CareGivers after my 95-year-old mother was released from the hospital on…read moreHospice. They were recommended by the Lodge at Piner Road after several residents had used their services. While my mother only survived a short period our round the clock care workers were all wonderful and caring people. The CEO interviewed our family at the hospital to find out what services were needed and to find out who my mother was as a person. The same CEO come to visit shortly before my mother's death which was very thoughtful. Unfortunately, in California, caregivers are not allowed to administer morphine or insert suppositories for pain control so that fell to the family members. However, our caregivers provided loving care and kept my mom safe prior to her becoming bedridden. Would also like to give a special thanks to Christy who was there the first day my mom returned to the Lodge and comforted her as she took her last breathe.

Thank you to Hillary and her staff for the care they provided for my stepfather. He was at times…read morenot the ideal recipient of care, but the caregivers were always understanding and patient. At the end when we needed the most help, they were nothing short of amazing! Nicole O.

Titi was able to come very quickly and assess my mother's needs. She was kind and knowledgeable,…read moreand set my mother up with wonderful caregivers. My mother started off needing 24 hour care and then was able to have just daytime care. Titi was flexible and made arrangements according to my mom's evolving situation. Billing was prompt and as stated. I would definitely call Fiji Prime again.

They were absolutely wonderful. They went above and beyond with a very difficult patient. I was…read morelucky to have them and I could not have done it without them.

My mother has received wonderful loving care at Jillian's Care Home for over 3 1/2 years. I cannot…read morerecommend them highly enough. My mom has her own oversize bedroom with full bath and even a deck. There is a family atmosphere and care is specialized for individual needs. Yummy and healthy home made food too!

From my first call, to a hospital visit the very next day and throughout home hospice Ili and her…read moreteam were terrific. Caring, sensitive, well-trained, experienced and helpful - incredibly helpful. And Waji Sitokeni who was our home health aide was terrific. Her professionalism, dedication and hard work made my wife's last few weeks more comfortable and helped my daughter and myself get through the toughest time of our lives. I cannot thank Ili and WaJi enough.

MaiFiji Home Care LLC…read more The caregivers assigned to my husband's 24-hour care in March 2020 were very good. They were caring and efficient and seemed to be well trained. That being said, I have no issue with the care he received. My issue is with the lack of transparency with how the fees are collected. The quote they gave me the day before my husband was to be discharged from the hospital, was that my charge would be $20 per hour. I was also told they do not take credit cards, so I was ready with a check for the first week in advance ($3360). The first I saw of their "Client Agreement" was the day of discharge minutes before my husband was ready to leave the hospital. The transport ambulance EMTs were there, ready to move him. I was given the Client Agreement to sign, and was told that I was also to pay an extra $3360 for a "Placement Fee which is a one time fee charged for every new client and is equivalent to one week of the Caregivers pay and paid once we place the Caregiver on the case." At no time in the days previous was I informed of this extra charge. Had I known beforehand, I might have gone with a different service whose rates were slightly higher, but included all charges. The person who handled all of this, Elena (Helen), was my contact with the administration, and the person who gave me the quote and subsequently, the Client Agreement, and collected my check in the amount of $6720. A few days later I called to ask her why the "fee" was not discussed prior to the presentation of the Agreement. She actually yelled at me asking why I was "kicking up a fuss" and continued to tell me I should "talk to Ili about your 'judgements'." She repeated this in an email she sent the next day apologizing for being "rude and yelling". This was not very professional, nor was it something I appreciated with my husband very ill and in Hospice care. After my husband's passing 3 1/2 weeks later, I was told my invoices would not be submitted to the insurance company until I paid the last 1/2 week owing. It was a very stressful time, but I hand delivered the check to her to facilitate the timely submission of the claim.