The care was great staff amazing!!! They helped me soooooo much. I was in pain and could barely sit…read moreor stand. Within days they helped me feel so much better.

Never available And when they are .. they don't show up…read morePeople are Mean to staff , very unorganized and unprofessional They need to do a better job keeping the place clean to I can NOT recommend this place to anyone The type of care is sub par at best

Terrible customer service. Will make you wait 3 months for…read morean appointment and then tell you that your referral has expired. Staff says they will call you back in 20min and they never do. Rude on the phone and they relay false information.

The Receptionst and staff at freshpond road physical therapy are amazing people. They are kind,…read morewarm and very helpful. The physical therapists have been extremely helpful and caring. Teaching, showing and explaining to my daughter strengthening exercise to relieve her terrible back pain. Definitely would recommend Freshpond road therapy without hesitation. They are also adhering to all COVID precautions, wearing masks, sanitizing everything down after use

I was there for quite an amount of time. They were very good with the patients and took your health…read moreand feelings into consideration. They also had nice facilities overall.

The best physical therapy office! I've only had two or three sessions so far and my back feels so…read moremuch better already. The dr & the workers explained my condition to me and I feel very informed of where my back pain is coming from. Everyone here is very friendly and welcoming. Super highly recommend them.

Muy buena atención y muy atentos con las personas y buen servicio con las terapias y…read more es para recomendar esta clínica de terapia

I started going to NY Med, after an injury. I went to NY Med for, Physical Therapy. The very first…read moretime I visited NY Med, I automatically felt comfortable with the staff, because they made me feel welcomed. The staff is professional, and caring. I also want to say that, Mr. Nigel the manager, was very professional and helpful, with my needs. Mr Nigel was knowledgeable and kind. Thank you to Mr. Nigel and the staff from NY Med. They've all made me feel, comfortable, while I've been doing my best at, NY Med to heal. Again thanks to all, at NY Med. MR

Dr Tyorkin is a wonderful caring Ortho doctor he makes sure to properly evaluate you and recommend…read moretherapy if needed. Great staff and service was great !

Appointment went smoothly, but Maximum Orthopedics refused to complete an MG2 form required by…read moreWorker's Comp, which did not allow me to complete my Physical Therapy. My claim officer and I called multiple times, but the staff was unhelpful and unresponsive. The Physician Assistant I saw, Alex Kazakov, has also been unreachable. I have been unable to continue my physical therapy for my injury as a result. Would definitely not recommend using this business, as they are unprofessional and unreliable.

Excellent. Knowledgable courteous and friendly. Anthoula. John excellent receptionist. Mat Juan…read moreCarlos excellent therapists. Nico excellent manager. They have been servicing patients for years. And they have reliable experience.

I was really excited to begin my rehab journey at Function Enhancing PT (FEPT). My experience…read moredidn't seem to match those of other reviewers unfortunately though. The care itself I'd give an incomplete. I don't have anything bad to say as it seemed helpful while I was there. I did not finish out my rehab here so I'm honestly not sure how I would have ultimately fared if I had stayed. Administratively and communicatively speaking, this place is a mess. To outline some of the failures I experienced... 1.) I had an experience where one of the staff members was multitasking when I was trying to book my next appointment. I was given the day and time of my appointment. I wrote it in my calendar on the spot. Apparently, either the wrong date and time were recorded on their side or I was given the wrong info. I showed up on the day of the appointment and the office was completely closed. Mind you, getting to the establishment is 40 minutes round trip for me. When I reached out after to express disappointment, I was told by the staff I was called several times and that my appointment had been for the day before. Turns out, the number I provided on my first day was not recorded by the office correctly to begin with. FEPT did not try to charge me for the visit but there was an undertone of blame lodged which was unsettling. 2.) Upon initially reaching out to solicit care, the office staff plugged in my insurance info and informed me of my co-pay. Several weeks in, the staff asked if I had received any checks for services to my mailing address (I had not). They informed me they hadn't received any reimbursement and it was coming back as out of network. Puzzling given they ran my information before I began my rehabilitation and I was in-network. Out of fear I was going to get some surprise bill, I called my insurance and it turned out that the therapist FEPT originally submitted paperwork for was not the one who was servicing me. I don't know what the in-house structure is among the PTs, but either way, FEPT were submitting the claims wrong initially and this created yet another headache though this was ultimately resolved but not without time and effort on my part. 3.) I noticed after my initial PT sessions were approved, my insurance only approved 3 or 4 sessions at a time. Going twice a week, that meant my sessions were expiring every 10-14 days. This seemed unusual so I called up my insurance (again) and the reason I was given was that FEPT had failed to provide sufficient information to clearly indicate where my progress was and the insurance company was made to believe I was close to the end of my needed treatment. I was nowhere close to being finished. I'm not sure internally who was responsible for this, but clearly the insurance had not received what they needed to process more sessions at a time when more were needed. 4.) This brings me to my final issue and it's related to the above. As sessions were regularly running out, the staff did not stay on top of this. They would wait until I would finish my last session to seek authorization for additional ones. I would run out of sessions and then be told that I would need to wait a few extra days again before booking my next one so they could request more. This would mean in that week, I would not get in my normal needed treatment thus extending the timeline for my recovery. My insurance also informed me they do not require all sessions be used to seek authorization for additional ones. Once this happened the last time I was there, FEPT said they would call me back after they received authorization and would book my next appointment. They never called and needless to say, I never went back. I went elsewhere. I could nitpick about some overbookings or the fact that I could never get the same appointment time, but those were minor in comparison to the above. I hope my experience was an isolated one, but it sure seems like this place has a lot of work to do.

After I fell on my coccyx last year, I felt a numbing/sore pain when I sat for over 10 minutes…read more I've visited many places to see what exactly was wrong. My x-ray didn't show any abnormalities, and no one could give me an answer. Dr. Boris was the only person who was able to give me a clue as to what was going on with my body. I'm not going to get into details, but after my treatments my pain level as significantly decrease. His adjustments are the best. I could feel an instant relief after each session. Dr. Boris is extremely knowledgeable and takes his time to listen to his patients. His staff are also amazing people. They are very friendly and accommodating.

I've been suffering from sciatica recently and was going out of my mind with the pain…read more I'd previously been in a number of accidents and my body takes an everyday beating from Brazilian Jiu Jitsu. I decided to try out Dr. Neklatov based on his reviews on yelp... ( that's what we yelpers do!) and boy was I happy I did. I've seen him about 7-8 times now and I've had such a relief! I go limping into his office and come dancing out, SUCH a big difference. He's so friendly and personable and genuinely cares about what's wrong with you. Doris at the front desk is really sweet and accommodating-Always fitting me in when I call, no matter the time. Parking around the area is a nightmare depending on what time of day it is, but its worth it. He is great with pregnant women and he sees children as well. Visits without insurance are $175 for the initial and $65 after that. Not a bad price for good health. Try them out and tell him Anais sent ya!

Yo recomiendo esta oficina porque da excelente servicio. En especial la terapeuta Zen.read more

This place is what a physical therapy place should be. Starting from the front desk, The…read morereceptionists are very friendly and welcoming. The place is spacious, clean and neat. The equipment is all up to date, every therapist is friendly, awesome, knowledgeable, compassionate and well trained. Catherine is friendly and helpful ,George is professional and has an amazing personality. My PT Gian makes sure that I'm doing the exercises right he knows how to push you to your limits. His dedication is outstanding, and his ability and attitude helps to do better PT work. GREAT PLACE RIDGEWOOD LOCATION