I booked a whole day here, massage, facial, pedicure while on vacation. I've been to several spas,…read moreand highly recommend Woodhouse if you are in the area. Most importantly, the services are great. The pedicure was fantastic, clean, comfy massage chairs, warm neck towel, all the extras. My massage was fantastic and specific to my personal needs (pregnant!). My facial was the biggest surprise, not just because I was glowing afterward, but because the massage during my facial to my arms, shoulders, feet, was... amazing. Where this place really wins is the quiet room, amenities, and staff. I like a bit of time between services, that quiet room is cozy, with tea and little snacks, it's truly lovely. This place feels like they have an Army of staff, constantly checking the locker rooms and quiet room, cleaning up after guests. Everything was so clean. I will spare the internet from my personal dramas, but I also had a family emergency the day of my service. My husband had called the spa to pull me out of my massage. It was 30 minutes into my first service, and I had to cancel my whole day. The staff were more than professional, they were genuinely caring and kind to me as I was crying, they were even going to drive me to the hospital. Later that afternoon I called back, believe it or not they were able to get me rebooked with some differences, before the end of my vacation. This is the kind of business you should be very happy to support.

WOW! Another amazing spa treatment at Wood House Spa. The moment you open the door you are…read moretransported to luxury surroundings. The check in was welcoming and I was treated like royalty being guided to the beautiful locker area then tranquility waiting area. I was given the best facial by Maria who evaluated and recommended the perfect facial to fit my needs. The checkout was very warm insuring I was taken care of and offered to book my next glorious session. Highly recommend especially if you want to treat yourself or someone you truly want to spoil. The lavish indulgence you receive is second to None. The staff is so well trained and truly exceptional at their jobs.

My husband went to Healing Spa and had Anna. He told me how amazing it was so I went the next day…read more I requested Anna. Anna did an amazing job. The massage was for an hour. I had tight muscles in my neck and shoulder region. Anna did not have to use extreme pressure to know exactly how to work the nerves and push the pain out. I will definitely be going back as will my husband.

I was in town from WI and needed a massage. They fit me in within 24 hours. At first, I was…read moreconcerned about the language barrier with my masseuse and the fact that she was so tiny. She did a great job, and I am thankful they were able to slide me in.

They continue to short the time. I do 1.5 hours supposed to have 10 minute 5 before and 5 after to…read morechange clothes meet with therapist etc.. Today I complained again and said I was shorted. I was at the check out desk 10 minutes before my hour was up. Mind you I had already changed into my clothes. When I complained she got snotty with me and said I will review the cameras. Horrible customer service.

WARNING! I have been a loyal customer since 2019, regularly driving from downtown Naples to Lely…read morefor my appointments. Recently, my husband and I decided to relocate, and I needed to cancel my monthly membership. At the time of cancellation, I had accumulated three prepaid hours. To avoid continuing to bank additional hours, I completed the required online cancellation form and was verbally assured that my remaining hours would be converted into gift certificates. Shortly afterward, I received three gift certificates via email. Today, when attempting to use the last gift certificate, I was informed that it had expired because I only had 60 days from my final monthly payment date (4/13/26) to redeem it. However, the gift certificate itself clearly states that it is valid until 10/22/26. The assistant manager, while polite, proudly presented a copy of the cancellation agreement and insisted that I had agreed to the 60-day limitation when I signed the form. Unfortunately, she appeared to have no authority to resolve the issue and demonstrated little understanding of basic customer service principles. Based on previous reviews, it seems this is not an isolated incident. The discrepancy between what customers are told, what is documented on the gift certificates, and how the business ultimately handles these situations reflects a pattern of deceptive and unprofessional practices. Long-term customer loyalty appears to hold very little value here.

Massage by ALEX was 5 stars, everything else was 4…read more Male masseuse Alex was great! Really put a lot of effort into remove my back pain. He did 50 min on me and my guy and we both had good things to say about him. He made every min of the massage count. The facility is very modest, but clean. I couldn't book 2 people at the same time. Their intake questionnaire is a bit more invasive than most. I wasn't harassed into joining any memberships, but they also don't go out of their way to welcome people or offer any amenities beyond the waiting area, water and clean bathrooms.

Awesome Massage so Wonderful…read more Highly recommend 2 Hours I also recommend all the add on's

I just signed up with Hands and Stone. My first visit was great. Second one not so much. The…read moremanagement needs to understand the primary reason people go to a massage place is to RELAX. The massage given by Vanessa was good. But, I had a new aesthetician for my facial this time, because the person I used before had left. She was sooo pushy. it was so off putting. I wanted to run out of the room. Originally, she thought she was going to give me a massage, and started talking about how basic it was going to be, and if I wanted more I need a hot stone, and deeper massage. So I told her I already had a massage, then her selling tactics switched to the facial. How dehydrated my skin was, how I was exfoliating too much, then she looks at my skin, and said oh yeah you need exfoliating. She kept pushing until I said fine upgrade to a facial with more moisture. That was not good enough, then she switched to trying to sell me products. omg. Hush. Her touch was also very rough and tough. Is a face! not a floor you are mopping. I will def ask for another aesthetician. If she is the only one at this location, I will try other locations. Seriously, stop treating your customers like cash cows, is vulgar.

Terrible, terrible customer service. I received a gift card and tried to make an appointment but…read moreit seems that they can't find the gift card. My daughter in law from Wisconsin sent a card saying she purchased these cards and all I had to do was make the appointment. Well, easier said than done, after talking with the receptionist she made it sound like I was scamming her for a gift card. She needed to call my daughter in law and confirm that she bought it. The receptionist called back and left a message saying she figured it out. Upon calling again to make the appointment there was no gift card and a different receptionist. Frustrating to say the least. So I feel that they have her $$$$ and I have received NO massage much irritation. I would NOT recommend this salon at all.

Judy at Asian Healthy Therapy in Naples is every bit as talented as the best massage therapists…read moreI've experienced. While the spa itself is simple and unpretentious, don't let that fool you--what it may lack in luxury, it more than makes up for in value and quality. Judy is a truly skilled massage therapist, experienced in all types of massage--from deep tissue to acupressure, Swedish to reflexology. She knows how to tailor each session to your specific needs. On top of her technical skill, she brings a warm, bubbly personality that instantly puts you at ease. Every visit leaves me feeling refreshed, relaxed, and in better shape than when I walked in. If you're looking for a high-quality massage in Naples at a great price, Judy is an excellent choice.

I was suspicious at first but man, what A great hidden wonder to find. They have plenty of options…read morefor timed massages and they do wonders! Judy is EXCEPTIONAL. Friendly, professional and knowledgeable, she really knows where to attack the body and let you feel at ease. Just make sure to call incase they are booked! I got lucky for a walk-in but it's always best to check ahead. Definitely will go back, highly recommend.

Francia provided a relaxing and peaceful deep tissue massage. just what I needed. my third time…read morehere.. Eden Med Spa never disappoint. I will be back. Faith

First and foremost I would like to commend the owner Mr. Bianco ( sorry if misspelled) who…read morepersonally greeted us at check in and works tiredly day in and day out to make sure his Med spa is performing with the utmost customer service experience. It's very rare that a business owner of a medi spa is present, but here he was working until 10 pm until the last customer leaves his premises. It was quite impressive and shows this is his passion. He's friendly, approachable, gives suggestions and cares about his customers. Once you walk in the door, you're greeted with a smile and taken to an indoor green garden of the Gods to relax in the lounge area with complimentary spirits of your choice, or if you're like me, a Prosecco please . The spa reminds me of Niki Beach vibes in Miami, if you've ever been. Once you're relaxed, the masseuse will come and retrieve you from the lounge to your room. We had Jessica and Solomon. Both were exceptional, I personally loved Solomon as he has good hands and techniques to do deep tissue, my boyfriend enjoyed Jessica very much as well. The location of the Med spa is centralized, the ambiance is spectacular and the staff are kind and very professional, but most importantly, it's extremely clean! They offer various products and packages like facials, wax, fillers, Botox, monthly memberships, you can make an afternoon out of it! What's even more incredible is Eden Spa sponsors Ladies Night at Seed to Table and provide free giveaways all the time. It's a great girls weekend spa day! Don't miss it and get a chance to experience it for yourself! It's definitely A+ rating for me! Thank you Mr. Bianco and staff for such a wonderful experience and setting up our couples massage so nicely! We will be back!

Last minute appointment that the owner Tony graciously set up same day. My husbands therapist was…read moreJune and she gave an excellent deep tissue massage. What a hidden gem spot, so glad I discovered it and will definitely be returning again. After massage took husband to their nail salon spa in same plaza and enjoyed a wonderful pedicure from Aris, she was wonderful as well and very accommodating. Both places will be visited again. Thank you Tony, June and Aris for lovely service all around. Highly recommend.

I reached out at 9pm thinking I'd schedule something for the next day, and Tony surprised me by…read moresaying he could fit me in right away. Within 15 minutes I was there, and the 90-minute deep tissue massage that followed was honestly one of the best I've ever had. Great pressure, extremely skilled, and a truly professional experience from start to finish. I will absolutely be back.

So this wonderful salon has survived the hard times of Covid and a tsunami courtesy of Hurricane…read moreIan. This salon is one of the best kept secrets in Naples. It's run by a wonderful and gifted woman (Dolores), who lost her beloved husband to a heart attack way too early. Her prices are reasonable, especially considering that she makes you look beautiful. Whether you are getting your eyebrows shaped or indulging in a facial or treating yourself to a mani-pedi, please consider patronizing this salon. Dolores is a gifted beautician and a beautiful soul--a combination rare in this industry.

SIMPLY AMAZING! Best facial and pampering by Dolores, the owner, in Naples. We are SO grateful to…read morehave found her. Extremely clean and relaxing environment. Plenty of parking available. A must try if you're looking for an amazing facial treatment. Love that her daughter Grace and niece work with her.

I was able to get an appointment and I'm really glad that I did. The masseuse was amazing. I…read moreexplained to her where I had some discomfort and she was able to locate it. She worked very slowly and it was perfect. This is a legitimate and very accredited masseuse. I would highly recommend and they've got very good hours that they're open. The entire area is exceptionally clean, is very comfortable with air movement and the great music that can help you relax I actually fell asleep. It was so great.

Extremely disappointing massage. It wasn't clean, smelled like food and my session was cut half way…read morebecause La La the therapist got tired. Complete scam, they take your money first then cut you short on time! Never going back