Last Thursday we made three appointments for Sunday at 3:30. We showed up at 3:25 and we did not…read moreget in for our foot massage until 410. The lady kept saying, let me check...Let me check and kept us waiting. I finally got frustrated and asked her if you can't take us just tell us we'll leave. I was surprised to see a room full of beds. I did not understand the concept. They also didn't change the bed cover in between. one person got up and we laid right down. I did not see anyone washed their hands in between. We were there for a foot massage and he started on my scalp and face. I do not recommend this business for any type of relaxation. It was gross.

Woman at the front is very aggressive and will try and charge you for a more expensive massage and…read moresay you lied about what massage you requested. The massage itself was fine but I do not get massages to fight with the manager about what service I said I wanted the whole time. Disappointed in the experience.

Not a good experience at all. I came in for a prenatal massage while my husband booked a regular…read moremassage, and the entire visit was incredibly unprofessional. When we arrived, they had no record that my massage was prenatal, and no one had read the intake paperwork I completed that clearly stated I was pregnant. I had to explain to them--myself--what was and wasn't safe during pregnancy, which is not something a client should ever have to do. The massage started 20 minutes late, and once it began, things only got worse. The therapist's phone was vibrating constantly, sitting on the massage table, and was even dropped on me at one point. On top of that, she did not properly drape or cover my body while working, despite the fact that another massage therapist was in the room working on my husband. The two therapists talked throughout the entire session, making it feel more like I was interrupting a conversation than receiving a service. The most upsetting part, however, was that a third therapist barged into the room twice, leaving the door open to a hallway where other customers were walking by, while they stood there chatting--with me fully exposed. We ended up cutting the massage 30 minutes short because we were so uncomfortable. I absolutely do not recommend this place for prenatal massage, even though they advertise it on their website. Honestly, I wouldn't recommend it at all. They showed little respect for customer privacy, comfort, or safety, and did not prioritize the experience in any way.

I have been coming here for several years now. I am always given the best deep tissue massage…read more I've had sciatica problems before I came here, and they went away almost immediately since coming here to Massage # 7. I couldn't even bend my right knee before coming here. I feel good as new now and my sciatica problems are pretty much gone. My constant headaches went away too. I highly recommend this place, everyone here is very professional and highly experienced. They have great customer service too!

Had a great really great massage. Was super relaxing and really helped with the pulled muscle in my…read moreshoulder. Would definitely recommend!

I went to AHMB for a purpose of making my wrenched back feel better. Though relaxing, this…read moremassage was amazing and I walked out of the shop feeling like a different person. I will absolutely return! My experience with Mercy was fantastic. Mercy is very personable, and she started with a conversation about what I hoped to get out of the massage and any pain points that might need emphasis. She gave special emphasis to those areas that I mentioned and worked the areas that she found in need of attention. She gave suggestions how to prevent future back pain and seemed genuinely interested in my muscle health. Thank you and see you next time!

I just signed up with Hands and Stone. My first visit was great. Second one not so much. The…read moremanagement needs to understand the primary reason people go to a massage place is to RELAX. The massage given by Vanessa was good. But, I had a new aesthetician for my facial this time, because the person I used before had left. She was sooo pushy. it was so off putting. I wanted to run out of the room. Originally, she thought she was going to give me a massage, and started talking about how basic it was going to be, and if I wanted more I need a hot stone, and deeper massage. So I told her I already had a massage, then her selling tactics switched to the facial. How dehydrated my skin was, how I was exfoliating too much, then she looks at my skin, and said oh yeah you need exfoliating. She kept pushing until I said fine upgrade to a facial with more moisture. That was not good enough, then she switched to trying to sell me products. omg. Hush. Her touch was also very rough and tough. Is a face! not a floor you are mopping. I will def ask for another aesthetician. If she is the only one at this location, I will try other locations. Seriously, stop treating your customers like cash cows, is vulgar.

Terrible, terrible customer service. I received a gift card and tried to make an appointment but…read moreit seems that they can't find the gift card. My daughter in law from Wisconsin sent a card saying she purchased these cards and all I had to do was make the appointment. Well, easier said than done, after talking with the receptionist she made it sound like I was scamming her for a gift card. She needed to call my daughter in law and confirm that she bought it. The receptionist called back and left a message saying she figured it out. Upon calling again to make the appointment there was no gift card and a different receptionist. Frustrating to say the least. So I feel that they have her $$$$ and I have received NO massage much irritation. I would NOT recommend this salon at all.

She did an outstanding job, massaging my back and legs. I would highly recommend this place to any…read moremore wanting a real good massage.

Very friendly and get service highly recommend it your body will thank you and you will always come…read moreback for more my back ache is gone thank you

I called on a Wednesday afternoon. No one answered and the mailbox was full so I wasn't even able…read moreto leave a message. They must have checked their Called ID, I received a return call from a man who was not only unprofessional but incredibly rude. He hung up on me while I was mid sentence when I said who I was and why I was calling. Due to the terrible customer service I felt the need to share my experience with the community so they spend their hard on dollars elsewhere. I should have read the previous reviews as other prospective customers received the same terrible service. I almost never write a bad review, but this one was warranted. There are so many other options for spa services, I encourage you to go patron others.

Great Indian Head Massage. Lili is very skilled and uses authentic techniques that melt away stress…read moreand tension, especially in the head, neck, and shoulders. I walked out feeling lighter and completely relaxed. Highly recommend if you need quick relief from stress or headaches. Will definitely be back!

The best massage I've ever had. I highly recommend her. She will find every little problem you have…read moreand work it out. Not an up and down, flip over massage.

I had an ongoing separated shoulder injury for 2 years that would constantly re-aggravate when…read morelifting or pulling something (sharp stabbing pain and dull aching pain and tightness). Taimy worked on this separated shoulder injury over several sessions. It is now over a year later and I have not had any pain, dull throbbing or stiffness for over a year now. I also have dealt with 2 failed back surgeries going back to 1991. I have seen massage therapists in CA, MA & FL over this time period for pain and muscle stiffness relief and flexibility. Her knowledge of the human body and where the pain is coming from and what is needed to relax the area of pain and stiffness is amazing. She is truly the best massage therapist I have had work on my injuries. I have recommended multiple people to her and they all have gotten relief from multiple injuries (neck, TMJ, back, shoulder). Taimy is definitely gifted in her ability to heal people.

Very detailed review of areas of concern prior to beginning massage. Excellent attention given to…read morethe areas reviewed. Uses very effective massage techniques.I will return.

I recently had my first massage at this establishment. They were able to work around my schedule…read moreand were very accommodating. Very clean and comfortable environment. The deep tissue massage was the best that I have experienced. I would highly recommend and will schedule again.