This location is conveniently located of highway 55 and highway 100. It's on the main floor just…read moreoff to the left when you walk in the building. It never feels super busy when I'm there, but it can take awhile to get an appt scheduled. They see kids and adults, so the whole family is welcome. I get my regular cleaning here and I do know they do dental work like crowns as well. The best parts for me are: The music doesn't suck It's bright with natural sunlight They serve tea, coco , coffee or cider They still give out toothbrushes & paste

Always running behind. They are excellent at asking for Google reviews but not providing dental…read moreadvice. Ended up seeking a second opinion for my child and the issue was more serious than Centennial Lakes explained. We won't be going back.

Dr. Andrew Heinisch and his assistant provided excellent care. They are both very conscientious…read moreproviders. I highly recommend them.

At first I fell in love with the convenient location, friendly receptionists, and updated…read morefacilities here. But after about 5+ visits, I gotta break up with PCD and their great keurig selection. My experiences have been so inconsistent here. The first time I visited, they said they found some jaw bone misalignment on my X-ray, and referred me immediately to a specialist. PCD's X-Ray/conclusion turned out to be incorrect. Also, during a cleaning, one dentist said that everything looked fine and I didn't have any cavities. But then the next doctor swooped in and was like, "you need a filling". Ugh. Lastly, I needed a thick bite guard made for my TMJ, but instead I received a thin retainer, even though I have straight teeth. The hygienist was even confused by the discrepancies of the notes made by different doctors on my file. Oh, and one time I checked in and was waiting for a little while, when the receptionist called me on my cell phone to tell me I was late to my appointment. That one is actually kinda funny (but kinda not).

Let me first start off with saying I am one of the weirdos who LOVES going to the Dentist! I love…read morehaving clean teeth and I would go once a month if I could buuuuut not all Dentists are equal! Tranquility Dental is, by far, one of the best dentists I have ever been to. Tranquility Dental truly cares about you as a patient and gets to know your likes/needs. All of the employees are exceptional and are so nice! I will never go anywhere else!

The dental work itself was well done, the office is soothing and the environment is nice. On my…read moresecond visit, I was told that my insurance was considered out of network BUT that they had MANY patients with my insurance and they would work to get most of my visit covered (it was just a routine cleaning and X-rays). the hygienist was lovely and very kind and sympathetic. I had to wait in the chair for a very long time after the cleaning to speak with the doctor (so long I had to make calls to cancel things and make alternate arrangements for my kids). When the dentist finally came in, she started a conversation about the high costs of running a dental practice?!? (We had only met one time before this). She then seemed shocked when she presented her very elaborate plan to me and I responded with "yes, lets please start with the most urgent and space treatment out because cost is a very serious concern and barrier". she then sent her hygienist in to ask me if I wanted veneers!!!!!! months later, a $500 bill arrived..... that did not at all match any of the estimates and promises I had been given for a simple cleaning and xrays. now that I am here looking through other reviews, I see that this is something other patients have experienced as well. truly unfortunate since it is a nice office with a great premise.

This place does not have the same feel anymore. I am glad they are so busy and have a lot of…read moreclients but it shows. They no longer know who you are or have the same staff who care as much as the previous did. The drama between staff or unprofessionalism to clients is one of the many reasons I no longer come here. The dentists are always nice but often client education is lacking simply because they do not have the time. How unfortunate.

5 yrs in as an out of pocket patient, Dr Jenna Swensen tossed me like trash from an appt booked 2…read moreweeks ago. tldr; don't go to Dr Swensen at Minnehaha Falls Family Dental for a prosthesis. I have a public speaking event in 2 days, as Swensen and her staff know. I'm already embarrassed. Context: 10/22, after 10 yrs of perfect fit & eating w it in, the 'flipper' my old dentist made broke. When it did, Minnehaha Falls Family Dental staff kindly booked me asap. A hygenist molded me for a new one. I bought 2, because unless you're 6, missing a front tooth ain't cute. Anyway, either the molds were off or the lab was off. None of them fit right. The initial attempt to fit 1 took around an hour. It was frustrating. I mentioned that my previous one hadn't needed adjustment, which might have started turning things sour, sorry to say. But it was an honest observation. Finally I said I'd wear it a while and see how it settled. It didn't. I had to go back for increasingly tense attempts to make it fit, which it was ultimately impossible to do, and then we started over, which meant another mold experience which, if you have a sensitive gag reflex, is an embarrassing, drooling, uncomfortable, messy experience. It also for me anyway leaves my jaws aching. The Dr did the 2nd mold herself, and it was a better fit, but still required extensive mods. These were done over 2 more office visits. This still puzzles me, as they all were cast directly from 3D molds of my mouth. How can they require actual hours of grinding down? It was a prolonged, unpleasant experience, and by the end I felt uncomfortable tension, as though I was being difficult on purpose. Due to that, and money issues, I didn't schedule to fit the 'backup' until the one I paid for shattered in my mouth 4/17. To make the appt I paid for the backup (they hadn't pursued me, perhaps to be kind after all the hassle) and thought I was also booking a cleaning. This time, no MN Nice for how it feels to have a gap in your smile. I was booked 2 weeks out. At the office, I learned there would be no cleaning. That was fine. The assistant offered me one later today, but I couldn't make it. I was polite. They were polite. Things seemed ok. It wasn't. I asked the Dr about fixing the old flippers, she said sure, depending how they broke. She asked how it had broken, I said while taking a bite. Her tone sounded a bit annoyed to me when she 'it's just for aesthetics', and I told her my previous one wasn't, and I couldn't get why this one wasn't built so a person can eat with friends. She began speaking softly in partial sentences w the assistant, in abbreviations. She put the new flipper in and it fit the same as the other: Ok on the sides. Too big on top and in front. She took a quick stab at grinding it, then suddenly left the room. All those hours in Dr Swensen's chair came to my mind. Hers too, I guess. She came back , and with a small laugh, told her assistant to get me a referral "only" (ie, she wasn't doing this) and a refund. The laugh really got me. I got up fast and asked about fixing any of the flippers for temporary use for my speaking event. She handed me the boxes of broken and ill fitting prosthetics, said "the referral would do..." and trailed off. It hit me she was refusing to even assist in a temporary fix, and that I would most likely be facing the room with my tooth still punched out. I saw to her, I was beneath her help. I tore off the bib and went right to the desk. There was a refund. There was no referral.

I love Brook West Family Dentistry. I've had a really good experience here with Dr. Wang and my…read morehygienist David. I like to go extra times each year so I go three times a year for cleaning and then for my regular checks with Dr. Wang. David is an excellent hygienist who is super thorough and gentle and always does an awesome job making my teeth look and feel great. Dr. Wang is an excellent dentist, very friendly; I've had to have one filling replaced with him (it cracked years ago, and he finally convinced me to replace it) and although it did get/stay a little sensitive for a while now it's perfect. He was really good checking in with me every time and giving me tips on how to help with the sensitivity issues. The front staff is usually very friendly and helpful as well. I've been going here for a few years and only had one incident that I can remember where maybe somebody was having a bad day (hey it happens to all of us!) :) all in all I definitely recommend going here for your dental care needs.

As a new patient of Dr.Gueringer and his staff "G" were sensitive about my past dental trauma and…read morewent the extra mile to insure I was comfortable and pain free. They treated me with the compassion I really needed on my visit. I don't do dentists hardly at all unless I really need help after some horrible treatment in the past but I know I'll be able to come back and have any other problems I have with my teeth taken care of without all the stress I've had in the past at other offices. Thank you!

My goodness; amazing so far! =) I hadn't been to the dentist in many years, but they were really…read moregracious and accommodating. Dr. Grittner is really competent and confident, and the staff is really wonderful also. Surprisingly enough, I'm actually looking forward to going back for my next appointment, lol, which is quite a testament! ;)

I was worried when Doctor O'Neil sold his practice as I had years of service from him and was…read morealways happy with him. I now have had treatment from Doctor John and feel he offers the same high quality service. My fears were allayed.

Dr Adarve, in Apple Valley, MN, gave me two free consultations some years apart. Surprisingly, he…read moreremembered me this second time. I sent him an email describing how I had been told I need gum surgery, a Tuberosity Reduction, before new dentures could be made for me. This was through Family Smiles of Burnsville. Once again, he surprised me by replying that he would give me another free consultation. I, finally, called to set up an appointment. He answered my call! Then he called me back to set it up himself. I was amazed. Dr. Adarve examined my gums and told me I don't need surgery, if he makes my dentures. He was honest when he explained I've had a lot of bone loss due to wearing dentures for so long so I still will have difficulty with my lower denture staying in. I shared that I have used Denttach7 to keep it in better. He asked if I still use it. I affirmed I am because it cushions my gums and helps with keeping my denture from flopping around. He accepted this explanation and I think he was thinking he is going to recommend it to his other patients who also have this dilemma. Then he said lets get this ball rolling and set up an appointment for March to begin getting my dentures made. After putting up with shoddy dentures for seven years, I am looking so forward to getting new dentures from a physician who has many credentials, including his teachers' award. He still is teaching at the University of Minnesota and is on the board of dentistry. Look up his credentials. I've been to many dentists, prosthodontists, etc, in my lifetime. I have only met a few that shows the care that Dr. Adarve does. He has many awards from the whole time he has been treating patients in his visiting room. I, highly, recommend you go to him for your dental care. I don't think there is any better, especially who still makes dentures for those patients who, either, can't have implants or can't afford them.

Waste of time and gas. Dr said he would contact previous DDS but didn't, said he could not find…read moreparts but didn't tell us until we drove all the way there again. Took me 5 minutes online to find parts, kits, from 2 different sources. Dr put in zero effort and lost our business and respect.

Unfortunately can't continue to call this my dental office simply because of their silly choice to…read morenot pay the MNCare Tax. No advanced notice about this and although it is a small amount, it makes more sense for the dental office business to pay than the individual customer. When calling in to discuss, the front desk was acting as if it was not new and had been this way all along. Clearly their management did not educate them on this. It's a shame because the few years I had gone here it was a pleasant experience for my teeth.

Very disappointed in this dental office dropping FIFTEEN of the most popular insurance plans. Most…read morepeople will need to pay out-of-network costs going forward. Further, a single letter was sent listing all the plans they were dropping but nothing about what insurance they would take for in-network. I'm disappointed in Southdale Dental's choice and more so their poor communication around this.