I always get excellent care here. I love my doctor and wouldn't go anywhere else. The majority of…read morecomplaints that I see on here were during the COVID crazy period. Yes, everything, everywhere sucked back then. Glad we have all moved on!

Normally this is a 4.5 star facility, but in 2020 it has a few challenges. I've been going to a…read morephysician here for about 6 years. I like that's it's close to work and home, my doctor is great, and the lab on-site makes it easy to get an annual physical with blood work done in one visit. My insurance requires some weird paperwork and this office has been really accommodating to get me the documentation I need. And I've always been able to get in for an emergency appointment when needed. The biggest downside during normal times: While they will take you back to get weighed and put you in an exam room really fast, I always end up waiting a long time in the exam room. There are more cons now during COVID, most notable being that the lab is not open. When I went for my annual physical three different people tried to take my blood and couldn't get a vein. I had to go to a separate, much busier Mercy facility the following day which was absolutely not my first choice in the middle of a pandemic. I really don't get the logic here--why close the lab? You're making patients expose themselves more by not having this service on site anymore. Also, the woman who checked me in was not wearing a mask. She was behind plexiglass, but there are holes in it for paperwork and the temperature check, and also, just, really? Not something I anticipated facing walking into a healthcare facility.

I have been in pain for over 3 months and because I get Xanax they say I can't have any pain…read moremedicine that I know will help. I have been to my primary doctor a orthopedic doctor and now waiting on my insurance to ok me to have therapy. I have been taking over the counter medicine this whole time and it only helps a little. Plus you can't tell me taking them usually 4 times a day is good for my body. Plus I know people who take Xanax or Valium and still get their pain medicine. It's not like I want it forever. Just to get some relief while this is going on.

This review is for the adult primary care physicians, not the pediatricians who I could not have…read morebeen happier with. The adult group is made up of four male physicians, a male physician assistant and a female nurse practitioner. I am female and and saw one of the male physicians for a new health issue (I saw him a total of two times). I do feel he proceeded with the appropriate tests, etc. The problem is with lack. One of test results was alarming and I had basic questions. My physician was off that day, which was fine, so I asked the clinical staff to have the on-call physician return my call of which he did not. I found out later, my personal physician called the staff and asked THEM what my questions were and that he would follow up with me via MyChart. He did follow up via MyChart answering one of five questions. I asked via MyChart (that is their preferred method of communication - no one every calls you) to be transferred to another physician. within the practice for care. I was instructed (via MyChart) the transferring physician denied my request for transfer. Clearly I made the physicians angry and the physicians took my request personally.

Worst dr ever. Sarcastic, demeaning, not interested in anything you have to say with regard to what…read moreyou may be going through. I told her I had glass in my foot and she argued that it was a growth until she filled it and then realized I was right. I question her ability as a dr. Very rude. No bedside manner. Stay away if you can.

Moved from the other state and my husband and my self to see her by mistake. Needed to refill the…read moremedication. Not very friendly. No eye contact. Make a feel not important and stupid. We will not going back to her.

I visited Dr. Buck for an ongoing skin condition and left so thankful/impressed with his care! I…read morehad been given the run around for weeks and was getting frustrated that we couldn't figure out what was going on. I started to lose hope I would have an answer and then I visited Dr. Buck! He took the extra time to make sure I felt better, even reaching out to someone so I had immediate relief. He was so friendly and I immediately felt like I was in good hands. He will be my go- to doctor from now on!

best doc Ive ever had, Had him for years, and dont wanna see anyone else, listens to what you have…read moreto say (unlike most doctors who think they have the answer to your problem b4 you even tell em whats going on...