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    Healthsouth Mobile Surgery Center

    3.0 (2 reviews)

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    Springhill Medical Center

    Springhill Medical Center

    2.5
    (51 reviews)
    3.2 mi

    I would have given no stars if that was a choice. Oh, I'll be back here to inform you more about…read morethe situation later for I am just a little busy with my fathers condition and the lack of knowledge by the so called "doctors" here. Oh, and I'll have photos and everything! If you can help it, please, take your loved one elsewhere like Mobile Imfirmary. These people have NO idea what they are doing.

    Ok, let me just say this has become one of the BEST ER's Mobile, AL has to offer. I know Springhill…read morehas had its rough moments, but honestly--so have all hospitals in this town. What matters is not the fall, but the comeback. And right now, Springhill ER is the only place I want to be if I ever face another emergency like I did last night. Quick backstory: I've spent the past 7 weeks with a family member at another local hospital. Picture this--labs "lost," vile nurses, zero leadership, a doctor committing medical fraud with no accountability, and staff snickering about patients in the hallway. Sure, a handful of great nurses and a solid case management team exist there, but the system is broken. I even caught something there and haven't shaken it since. So yeah, I've seen the worst. Fast-forward to last night. My O2 dropped to 86 and I could barely breathe. I tried another ER first--big mistake. The nurse made me feel worse than I already did. Something in me said, "Go to Springhill." Thank God I listened. Here's where the underdog story starts. Spoiler: Springhill wins. Check-in was polite, quick, and staff weren't glued to their phones like I've seen elsewhere. Triage was thorough and respectful. They even noticed I was struggling for air and handled me with compassion. That's already a win in my book. The doctor? Hands down one of the top ER docs in Mobile--knowledgeable, compassionate, and explained everything like a walking FAQ. He hit that rare balance of confidence and humanity. That's exactly who you want when you're scared and sick. And the nurses? Efficient heroes. I've passed out before from fear of IVs, but they did my blood draw and IV in one seamless step. I kept asking when they'd start, and the nurse just smiled and said, "Honey, you're done." That's process improvement AND patient care rolled into one. This whole ER process--streamlined, compassionate, efficient--is exactly what saves lives and precious time. Every second counts in medicine, and Springhill clearly gets that. Even the CT tech brought humor into the room, explaining how the procedure had improved over the years. Instead of panic, I left feeling smarter and calmer. But the moment that sealed the deal wasn't about me. A patient nearby was crying out to God in pain. I prayed for her quietly, but then I heard her nurse speaking to her with so much compassion that within minutes, that woman went from begging for relief to thanking God. That's the kind of care you can't fake. Compassion is the real medicine. What I also love is that you can tell Springhill has actually listened to patient experiences and made changes. They've identified where the process was broken, fixed it, and raised the bar for care. That willingness to hear people and adapt makes all the difference. I'm still on the road to recovery, but Springhill gave me both the meds and the hope I needed. In healthcare, seconds and small acts of kindness save lives. If they keep this up, Springhill won't just be an underdog comeback--they'll be the Nick Saban of ERs. Not every visit will be perfect, but they're on the right path. Mobile needs this kind of champion. Happy health and life

    Photos
    ER floor
    ER floor
    Emergency lobby windows
    Emergency lobby windows
    Springhill Medical Center celebrating 50 years

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    Springhill Medical Center celebrating 50 years
    Ascension Providence

    Ascension Providence

    2.0
    (96 reviews)
    0.9 mi

    Went to ER with terrible pain in my back. Arrived at 11:30 AM on Moday. Waiting room almost full…read more Signed in and waited almost 4 hours for MRI. After MRI went back to ER waiting area. Three hours later my wife went to ask if we needed to come back or wait to be seen by doctor. Doctor who was responsible for looks at MRI results said he looked at my MRI and he was 90% sure I had a ruptured disc and needed to be operated on. We stayed in ER waiting for another 5 hours without being called to see doctor or be admitted. During that time I watched at least 8 other people, who I was there before them, be admitted. I read that with my ruptured disc that I should not sit extended amount of time. I thought 12 hours of sitting was more than enough. I told the nurse I couldn't stay any longer. They said they were sorry and must have lost my diagnosis. I left.

    WASTN ALLOWED TO AN MD ONLY EMT AND CHARGED FOR A MD VISIT. EMS ORDERING CT SCANS ON EVERYONE FOR…read morePROFIT WITH CONTRAST. INCREASED RISK OF A MI, CANCER, KIDNEY AND HEART FAILURE. WITHOUT INFORMING THE PTS. OR FAMILY MEMBERS. I came in at around 11 PM Friday night due to severe bleeding shirt, pants, shoe covered soaked in blood. Severe bleeding related to anti plaities took for pain in recent MVA. Stayed six hours and left at 6 AM due to not being seen!!!!!! stayed in waiting room violation of Nursing standers of ABC, air way, breathing, circulation. I have a BSN from accredited university and am knowledge of nursing and standers of care. I was wrapped with an ace bandage too tight and never assessed me or examined my wound by anyone. Given socks, pants to change in after requesting several hours later. IV placed but no fluids to replace lost fluids why? Bathroom was open several times exposing my nakedness to visitors', staff, and patients in waiting area as tried to wash blood off my bottom legs, and foot my complaints about my nakedness view was ignored. Was nice enough to provide blanket, pants, socks. I repeatedly requested for an MD and when would I be allowed to have an MD. stated didn't know but have a large bill from a MD. Wasnt triaged correctly now wound is infected and swollen and couldn't properly be evaluated by a doctor per rule of ABC. Never allowed to have ice pack for pain and slow bleeding after requesting and stating could receive one. I refused the CT scan as cause kidney, heart failure and increased risk of cancers several years down rood. Contrast can cause a MI ie heart attack in the CT machine as I have had too much radiation in my life. A MD is to diagnose, treat, and order scans though medical boards license. The internet stated more ERs or ordering CT scans with contrast dyes for increased revenue and profit but never informing patients of risk. Nor informing PTs of amount of radiation given as all radiation is additive. Every PT received contrast dye CT scans even the PT with a panic attack. Dissatisfied treatment and have witlessness to this unfair treatment denial of being seen by a license MD. USA has purchased nighty percent of the Hospitals and Physicians offices in Mobile for profit. They receive nighty percent of revenue from the indigene care fund run by the County commissars. Which is in millions of dollars by oil leases in gulf. They receive state, federal, tuition from students and is considered a Hill Burton facility.

    Photos
    Having some shrimp Alfredo from the pasta bar while my friend is in surgery.
    Having some shrimp Alfredo from the pasta bar while my friend is in surgery.
    Still in hospital hopefully leaving today
    Still in hospital hopefully leaving today
    Chapel

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    Chapel
    Jai Thakur, MD

    Jai Thakur, MD

    5.0
    (1 review)
    5.4 mi

    I was diagnosed with trigeminal neuralgia (TN) in 2009 which is nicknamed the "suicide disease"…read more While visiting near Mobile Alabama I had a flare that would not subside. After 3 weeks of increasing and adding medications as prescribed by my NC neurologist I went to USA University Hospital ER and was subsequently admitted for 4 nights for pain control. At this time I made the decision to have Microvascular Decompression via keyhole (2 cm) craniotomy with Dr Jai Thakur. Best decision EVER! I did not realize how much of my quality of life was gone; either through medication side effects, TN diagnosis, or avoiding TN flares. I am only a week post op and my greatest risk currently is incisional infection which is minimal at this time. I have several rupture cervical discs which has made recovery a bit more challenging but once this issue was addressed in addition to some occasional incisional pain, I have been basically pain free!! For the first time in 14 years! As a retired ICU RN from a 1,000+ bed hospital in NC, I became apprehensive about several additional tests to verify information that initially delayed surgery for more than 24 hours. But then I realized I had to respect and appreciate the thoroughness Dr Thakur and his team displayed. I feel so good that I want to initiate conversations about cervical ruptured disc repair!! USA University Hospital is lucky to have such an amazing & talented physician practicing in Mobile, Alabama.

    Healthsouth Mobile Surgery Center - hospitals - Updated August 2026

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