I found this place somewhat randomly on Yelp and I'm so glad I did!…read more We absolutely love the ReSound hearing aid we purchased and all the staff -- particularly Dr. Levi Young -- have been fantastic at every turn over the past two years. Highly recommend.

I can not recommend Amanda and her team more! When my Grandmother started showing signs of hearing…read moreloss there was no one I would rather trust more than Central Texas Hearing Center. They really treated my grandmother like family and took great care of of her. They didn't try to offer items she didn't need and made sure everything worked way past the first fitting. Conversations with my Grandmother were night and day after getting the right hearing aids. It was great to see my Grandmother come back to life in conversations. Before she just hid in the background because she couldn't hear what was going on and we had no idea!! 5 stars all around! Thank you Central Texas Hearing Center.

Nothing can improve the quality of food given here. They need quality and quantity fixed.read more

Dr. Slater is a wonderful doctor who listens, explains, and actually wants to help me. I've been to…read moremany specialists in the past two years and Dr. Slater is the only doctor who has actually helped with my head pain, ear pain, dizziness, tremors, vertigo, and tinnitus. I saw three neurologists who didn't even offer to help me with anything related to my POTS diagnosis. Dr. Slater's staff is also the best. They are very kind, knowledgeable, and helpful every single time I have an appointment and Liz always treats me like a friend.

I felt the need to sign up on Yelp just to write this review. Last year I attended an educational…read moreseminar for the Sun City Hearing Loss group, and had the fortune to hear Dr. Peterson speak. Now, being in Sun City, we get a lot of hearing aid dealers that come in and try to get us to buy this or that, but this was not one of those talks. In this particular seminar Dr. Peterson explained in depth how our ears work, how hearing aids really work and what tinnitus is. At the time it was evident that we weren't listening to your average hearing specialist. She came back some months later to talk about hearing loss and how that affects Alzheimer's and Dementia, and since that time members of her staff have come to talk about balance disorders and other things. She is one of the most intelligent individuals I have ever had the great fortune to meet. I know that going to Great Hills ENT and the Hearing & Balance Center of Austin is a bit of a drive from Sun City, but I can not stress how much it is worth it. I am pretty sure my wife and I would drive from Houston if we had to to visit this clinic. The staff is friendly, and remembers your name. The providers are thorough and never once make you feel like you are a number. On my initial visit I had questions about my existing hearing aids and if they needed to be replaced. She was honest about my loss and the state of my aids, and at the end of the day fixed what I currently had instead of trying to get me to get new hearing aids (like three of the clinics in Georgetown). It is a small private practice, so know that sometimes its hard to get someone on the phone, but they will call you back. The doctors here practice medicine the way it should be done!!

From the owner: Central Texas' ONLY multi-specialty Hearing & Balance center. As a division of Great Hills ENT, we…read morespecialize in general ENT, hearing loss/tinnitus treatment, balance assessment and vestibular/gait physical therapy. We are a small, personal, ENT practice with 1 otolaryngologist, 2 audiologists and a physician assistant. We treat all people with respect and provide appropriate care. For your convenience we partner with Phonak, Siemens, Starkey, Oticon, GN Resound and Widex to ensure that your personal needs are addressed with the latest hearing aid technology. We also provide balance/vestibular testing and a full vestibular/gait physical therapy rehabilitation center. We care about our patients and want you to have the best experience possible.

Absolutely the best service! I am in Austin from out of town and Estes Audiology group was able to…read morehelp me get an issue taken care of same day. Amazing people and service! Many thanks!

Huge shout out to Annabelle. There was a problem with my hearing aids and while she couldn't fix…read morethem over the phone, I was able to drive to their office and I was taken care of and on my way in less than 5 minutes! Rock on, Annabelle!!

So I get a phone call from ARC saying I have to reschedule my appointment that took me forever to…read moreget. They then claim they were being flexible by offering to reschedule....by offering me two time slots that I'm not around! Unbelievable. No good explanation for why my appointment got moved. DO NOT GO TO THIS place if you value your time.

The phlebotomists injured me so badly I can't unbend my arm. She kept twisting my arm in an…read moreunnatural position. When I tried to complain to the Supervisor, she would not even take me into her office to hear the complaint. Kristin Yeager lied or committed malpractice claiming a blood test was abnormal when they never did the test and could not give me results... Kristin Yeager Nurse Practioner made me basically beg for rescue inhalers. I have severe asthma and in heart failure. To retaliate against me ARC along with the Zionist Kristin Yeager decided to retaliate against me by not giving prescriptions for my rescue inhaler like she promised, until July when I get another doctor. This behavior by ARC has gone on for several months. Do not use ARC they won't treat you, just send you to specialists you can't afford or a phlebotomist will ruin your veins or you will die but suffer first. Choose a witch doctor or pray, cause ARC will only make it worse.

Today I was sad to learn that Dr. Margaret Hutchison has passed away. She was really great doctor!…read moreHer business was bought by Hearing and Brain Centers of America.

Professional service, knowledgeable on various types of hearing aids. Excellent presentation of…read moretest results. Accurate analysis of my hearing loss . Provided recommendation on what brand would work . Tinnitus addressed . Margaret's experience maid me feel very confident on her ability to direct me to make the right choice!

Excellent experience getting my hearing aids calibrated to optimize my hearing. I saw Dr. Matthew…read moreRandal, who was extremely professional, knowledgeable and helpful. I emerged from the consultation with seriously improved hearing. I will be going back to Dr. Randal for my future needs.

I have been going to this practice for several years. The doctors here are very professional and…read morecan be relied upon to provide excellent hearing treatment. I get my hearing and hearing aids checked annually and I am always satisfied with the results. I highly recommend this practice for exceptional service and assistance.

I am so excited for Lori, Amy, and the entire Cook Hearing & Balance team!! How exciting! A brand…read morenew office/location and a grand re-opening party today to celebrate along with it! I can't begin to tell you how important this team is to me...Lori, I truly value you and support the Cook Hearing & Balance accomplishments over the years. Every one of them has been well deserved and I'm so very happy for you! You have been instrumental in balancing the challenges experienced with my hearing loss and so tirelessly dedicated to me over the years. I can't imagine calling anywhere else home, for these ears:) Amy and the entire team have provided impeccable customer service beyond expectation every time I enter the doors, and this office is no short the word family to me. Thank you all for your dedication and super happy to be celebrating this milestone with you. Love ya'll

No waiting, I was able to meet with provider very quickly. Very comprehensive hearing test and…read moreKylie was excellent at explaining the results.

I have had several hearing tests by different audiologists in Austin and they completely missed the…read moreorigin of my problem. I came here based on recommendations from Nextdoor and WOW! Dr Davis figured out what was going on and was able to offer me several solutions for me to choose from. I am so impressed by how thoughtful and thorough she was. I can't recommend d her enough.

Dr. Jill Davis at Victory Hearing and Balance has been my audiologist for more than 10 years. She…read moreis truly outstanding. She is highly professional, extremely knowledgeable, and an expert in her field. Besides her pleasant personality and demeanor, what stands out most is her determination to find the absolute best hearing aids for my specific needs and lifestyle. She doesn't rush through the process; instead, she takes the time to thoroughly explain my hearing test results, discuss different options, and patiently answer all my questions. She is committed to getting the fit and settings just right, making adjustments as needed until everything is perfect. Thanks to her expertise and persistence, I now hear so much better in everyday situations--conversations are clearer, I can hear my ESL students much more clearly, and I'm no longer frustrated in noisy situations or group settings because I can now hear the conversations. Follow-up appointments are through and reassuring. I highly recommend Dr. Jill Davis to anyone dealing with hearing issues. She's not just an audiologist--she's caring, dedicated, and genuinely invested in her patients' success. Five stars aren't enough!

If i had 0 star i would pick that. Worst service rip off Charlotte says she is the manager so rude…read moredoes not know how to talk to people stay away from this place. I saw a Dr told him the work i do can't make the appointment. She said she will still charge. Worst place i have ever been to. Looks like mental house and mental staff working. They are not there to help you. They are there to rip people off so they can get paid. She did not give me any alternative. Straight up said we have to charge you. Haunted house and i would not even give her job. She is very rude and thinks she is all that and more. Wait for karma

Avoid! The therapists are good. The business practices horrible. For example, I had bad flu a few…read moreweeks ago--throwing up etc the day prior to appointment. Texted a need to cancel. Didn't know this but the place, while texting you, claims they don't ever review texts send to them. Who would know? So they charge me for a missed appointment. This was not a first appointment. Probably the fourth or fifth. What would they have me do? Come in vomiting. They only told me about the need to pay after I said I was not continuing on new year because of travel, etc. trying I guess to get every penny they could from me. I would again use the therapist but never the business. It's an insensitive rip. off! Friends, when hearing this, recommended other places. I would also.