Everything was great. He is very professional, knowledgeable, and precise in his field. I highly…read morerecommend him

Most excellent hearing aid service! Alireza is extremely kind and professional. He was very…read moreexacting in conducting my Mom's hearing test and getting the setting right for most hearing. Highly recommend.

I have had various chronic ear issues going all the way back to 1960(!!), and so I have had quite a…read morenumber of ENT patient-physician. Since most of the issues are conditions I just have to live with, I have in recent years treated myself with OTC remedies and such. But the issues finally piled up to the point that I needed to see an ENT. My previous ENT, who was wonderful, had become so busy, I would't be able to get in to see him for almost three months. So I have begun looking for someone with a more open schedule. I read about Dr. Wyatt and saw good things written about him, so I checked with my PCP and he referred me to him, got me in in about two weeks and today was my big day. I filled out the paperwork in about 25 minutes, which was the most detailed I remember ever seeing, and went to the office , arriving about 15 minutes early. Upon checking in, I was given two additional forms by the receptionist, which had to do with several unscheduled procedures that might have to be performed during any given visit if the doctor considered them medically necessary. I was instructed to authorize the doctor to perform these procedures before I had even met him. When I asked the receptionist if that was their usual protocol, she said, I'm sorry, but you were here just fifteen minutes before your appointment. We don't have time for questions like this right now. We will have to reschedule or cancel your appointment if you want discussions about things like that. I was taken aback, but I really wanted to be seen, so I took a little bit different line of questioning and said, "Well, could you at least give me a ballpark figure about what these procedures might cost me (after Medicare and BC/BS)? I don't feel comfortable authorizing charges for unknown procedures when the staff cannot even estimate what the charges might be. It seemed like I was walking in to a used car dealership and asked to sign a sales contract for an unknown car at an unknown sales price with undetermined terms. I could go on, but I won't. And neither will I return to his office.

Absolutely love the doctors at North Dallas ENT. Dr. Wyll is incredible. She makes any appointment…read morewhen you are struggling with allergies and/or sinus issues so efficient. She takes her time and is extremely thorough. She listens to all your concerns and goes out of her way to help you and explain things so you understand clearly. She truly cares about you and suggests what is best for your health & quality of life. I have also had a VERY complicated sinus surgery with this practice combined with a rhinoplasty to reset my nose from a fall, and I could not be more thrilled with the results and thorough care prior and post-op. I highly recommend, Dr. Wyll and Dr. Pero at North Dallas ENT!

Don't bother! I've been going here for years and I arrived 10 mins late after driving AN HOUR away…read moreand there was a road closure down to one late for the last 2 miles outside their office. They told me they couldn't see me!! I called their main line after leaving to complain and they even told me that the next time slot was open and they should have taken me. That made me even more mad. I will never return. What horrible customer service. The girl at the counter could have cared less when she told me too. She actually asked if I wanted another appt and I told her don't bother because I won't be back. She just said okay.

**Title: Frustrating and Unethical Billing Practices - A Customer's Worst Experience**…read more I have visited your office multiple times, and at check-out, I was always told, **"Oh, you're good to go."** Whenever I asked, **"What do I owe?"** the response was always, **"It has been billed to your insurance."** I trusted this process and moved on. Then, out of nowhere, I received a bill that was **120+ days past due**, demanding payment. I was shocked but didn't hesitate--I immediately started making monthly payments. At a recent office visit, for the first time ever, I was actually told the balance I owed. I paid for that visit on the spot. But was it even billed to my insurance? I checked my claim statement and saw nothing. To make matters worse, despite my consistent payments, my balance was sent to a **collection agency.** This billing system is completely broken. You have failed me as a customer, and I will never return. I have called repeatedly with no response, no resolution--just silence. This is by far the worst medical practice I have dealt with in years. It feels like a **chop shop--pushing patients through, collecting payments, filing false collection claims, and moving on.** Absolutely unacceptable.

I'm a novice to hearing aids. They helped me, guided me every step of the way( including with…read moreinsurance). No one... no one is as patient, kind and knowledgeable. HUGHLY recommend

it was all great as far as the initial visit. but after getting my hearing aids I can only use one…read moreof them. after a year! only one hearing aid is working properly. they don't seem to know what to do. I'm not sure what to do either. except that I'll probably go somewhere else after I go through the process of use of one hearing aid till I get through paying for the pair. then I plan to spend more money at another place that will treat me differently than this place. I've been hopeful they would make things right but no. needless to say I'm not happy and I doubt they even care

Made a couple of appointments and they kept changing time. Be careful with your time they don't…read morecare. Be advised

I walked in for a cleaning and they are so kind and heartwarming! I'll be going back to upgrade my…read morehearing aids...they convinced me!

I took my mother for a checkup today and, as always, was pleased with the experience. Today stood…read moreout because there were two new young ladies working, one at the front desk and the other as the hearing specialist. From the moment we arrived, we were greeted with a bottle of water and cookies, not needed but that's another story. The genuine care and attention they showed my mother were remarkable. Words can't fully capture the level of compassion and professionalism we encountered.

John was really helpful for my mother. She had difficulty connecting her aids to her phone and he…read moreknocked it put in minutes. Even cleaned them for her. Great place for those in need.

Consider very carefully before purchasing hearing aids here. I purchased top of the line Phoneak in…read more2019. I stopped in to Gomer last week to see if they could offer some assistance because the hearing aids stopped working. The receptionist offered no help and advised me they are not taking new patients. I was a patient in 2019 when I suddenly lost hearing in one ear. None of the staff including the audiologist from 2019 now work there. There is no empathy or consideration of the patient whatsoever.

Dr. Gomer is the real deal! In addition to exceptional professionalism and customer service, Dr…read more Gomer provides an empathetic, supportive, available approach to audiology services.

My father broke one of his hearing aids. Maybe it just broke, it's hard to tell. The folks where…read morehe bought it said it would take at least two weeks to fix it, so we gambled and took his hearing aids to Total Hearing Care - it was the place closest to his assisted living center. The people could not have been nicer. They replaced the fiber that connects the hearing aid to the ear piece, and the ear piece as well. They cleaned the other hearing aid, and also cleaned the contacts on the charging case. The cost was a very modest $15.00. They noticed that one of the hearing aids didn't seem to be charging correctly. They told us what to watch out for, and that the hearing aid was still under warranty so if there is a problem with the charging circuitry, it would be fixed at no cost. Delightful people and great service!

Dr. Angela John is an extraordinary find in my search for hearing aid results. I've dealt with four…read moreaudiologist. The first audiologist was a fraud using "bait and switch" in a months trial. A sailing friend suggested starting with the lowest cost units that work. He has had three aids. His reason, the technology advances are significant. My first appointment with Dr. John was the most thorough and well explained I've ever had. Subsequent visits were the annual manufacture's quality check. When they were returned, she made effective adjustments. Next week I'll start my 81st trip around the Sun (I'm 79). My suggestion to anyone seeking help with their hearing issues. Include Dr. John in your search and remember the quest is a journey. Board Certified in Audiology is another bonus in my experience.

It was an amazing experience with Dr. Himnrichs, Vanessa and the rest of the staff!!!…read more Thank you so much !! Love the blue chairs !!!

I saw Joshua Rudes and he was excellent. He was very patient and thorough. I would highly recommend…read morethe practice.

Find a different audiologist. Unable to get the status of a replacement part for my elderly…read moremother's hearing aid; even though it was still under warranty! Was initially told it would take 3 days & 2 weeks later still no updates via phone call. Stopped at office & called office. Asked for a tracking # for the part. The person in charge of ordering said it hadn't been offered. (Really?!?!?) What happened to actually requesting the tracking # from the shipper?!?!? Supposedly it was due to severe winter weather, but if this was the case, why wasn't it followed up w/ a phone call to the customer / patient?!?!? Still waiting for replacement part ....

This clinic should get 10 stars out of 5. Fabulous staff, very knowledgeable. Staff are patient,…read morekind and explain all procedures and options. Beautiful pleasant office for older patients & children. I am a nurse by training & our family was seeing another group for many years. I wish we had known of this clinic 15 years ago. Glad to find them now. We are not going anywhere else. They are fantastic. Highly recommend this clinic.