Knowledge DR and staff. Easy to work with and listen to patient. Helpful and want to ensure your…read morehearing experience is the best it can be. Great service and follow up care.

2024. First, the service to clients is excellent. However,…read morethe optics of the whole staff wearing masks is ludicrous. It suggests that their decision making may be faulty about patients' care if they still deem that DOUBLE masks are still needed. Knowing the use of masks has been debunked and still embracing them is off-putting.

This is the place to go if you have a child who cannot sit still. Dr. Maria Abramson is a gift to…read moreall. She works so hard to explain any auditory issue to the family and is well versed in the newest treatments to train the ear. My patients have experienced incredible gains after several months of therapy. The office always responds to any interested patient and gets them seen in a timely fashion. You cannot go wrong with seeing Dr. Abramson. I am a concierge pediatrician in Newport Beach and my patients are happy to drive to get her care. There is no one better in OC and most of the other other hearing clinics for peds have become a production line and non personal.

The lady who works getting your frames is a horrible unprofessional who shouldn't be working…read morethere. I believe her name is Julie. I truly believe she changed my prescriptions on purpose. I never could wear the glasses. Never once did I talk to Dr. Valdez I did however talked to Dr. Eric Lee and his remedy was to refund me and I could go somewhere else!

Just a thank you for the staff working the counter here. The ladies always are ready to answer…read morequestions, resolve issues and help as needed. Katherine always greets me with a smile and has been very helpful over the years I've had my hearing aids. She even noticed a problem with one aid and was able to have it repaired after cleaning it for me. Very much appreciated, she's a nice person and is great with clients.

This review is for the hearing center location off of Cabot Road in Laguna Niguel. I worked with…read moreJazmin. She is very knowledgeable and professional. Costco carries the name brand hearing aids you find in a audiology office but under a different name, made by the same manufacturer. You are able to try the hearing aid while in the store before purchasing. The free hearing test they give you is so much better than what the doctors' offices offer. The only difference is it is done with a computer. The benefits of purchasing a hearing aid from Costco is so much better than what audiologist offices offer for more than half off the price. The only thing about Costco is there was no Doctor of Audiology at the store when I was there but if you had a hearing test with the results, and know pretty much what you want, you don't need to speak to one. It does take a little longer to receive the hearing aid from Costco than if you went to a doctor's office. The hearing instrument specialists are pretty knowledgeable, but it depends on who you get. For me, Jazmin at the Costco Cabot Road location is the best to work with.

Amazing hearing is, indeed, amazing. Ann and the office team are thorough and helpful…read more I give it five stars.

Dr. Rodrigues was great. She performed a hearing exam on me and was knowledgeable and thorough…read more Highly recommend!

Dr. Niavarany is a wonderful audiologist and I highly recommend her. She is kind, personable and…read moreknowledgeable. I appreciated how much time she spent with me not only choosing the right hearing aids for me but also in programming the hearing aids. She used Real Ear Measurement (REM) to properly verify my prescription and we had a couple of follow up appointments to tweak the fine tuning. In addition, the receptionists/schedulers are very polite and efficient.

These guys are too big, are now dysfunctional. I lost one of my hearing aids I got from them, and…read moreafter a month of repeated phone calls, hearing ridiculous excuses, I still can't get a replacement. During today's phone call, the excuse I got was "we have so many patients it's too hard to follow up, it's the hearing aid company's fault!" Stay away friends.

Really appreciated my appointment with Dr. A. Very professional, knowledgeable and helpful. Plus,…read moreshe follows "best practices ".

This is a very kind and understanding person who is willing to deal with difficult patients who…read morehave hearing problems. I highly recommend her for her professionalism and her ability to solve problems when it comes to your auditory needs I recommend her without reservation.

HearUSA does an exceptional job of keeping my hearing aids operating at maximum efficiency. The…read morestaff is very helpful and goes well beyond the expectations as a service provider of high value. My Signia hearing aids went out of warranty this month, yet the staff helped me by dealing directly with Signia to obtain a new wall charger for my hearing aids. The staff is very helpful and professional and I highly recommend this company. My experience is not limited to HearUSA. When I first obtained hearing aids, it was from Costco Wholesale. I chose the Kirkland Signature model. I was never able to get these hearing aids to work properly. Each time I took them back to Costco, the technician would start to diagnose the problem, then would say.."well, I've spent 45 minutes and they're not quite adjusted, but if you come back in two weeks, we'll try again..." this went on for four months. I gave up, got a refund, and went directly to HearUSA.

I was talked into their Signia brand hearing aids and they have turned out to be a horrible set of…read morehearing aids. I have two older aids from Costco that work much better. I wasted my money here. All they want to do is talk you into their product that they are getting SPIF money from.

The doctors were phenomenal in taking care of our baby girl . She had repeated ear infections and…read moreher hearing was very bad . We had no idea and everyone made sure to diagnose and treat her. She had a tube placed in both ears and is now thriving . Thank you so much !

I had an extremely frustrating experience with this office. I was trying to schedule an appointment…read morefor my daughter, but it took forever for anyone to return my calls. When they finally did, they didn't listen to my concerns or understand that I was trying to get an appointment as soon as possible. Instead of helping me, they transferred me directly to the billing department. That's when things got even worse. The billing staff claimed I hadn't paid for my previous visit and charged my card again for the exact same amount. After I pointed out that this was a duplicate charge, they couldn't even find my original payment in their own records. Instead, they asked me to provide the payment receipt to prove they had already charged me. It's unbelievable that a medical office expects patients to keep track of their own billing errors because they can't locate their own payment records. Between the poor communication, lack of customer service, and disorganized billing process, this has been one of the worst experiences I've had with a medical office. It took 5 hours just to get someone to call me back, and another 2 hours to get them to realize they had double-charged me and finally reverse the duplicate charge. What a mess of a system!

Amazing service! My mom is visiting for a couple months and needed her hearing aids cleaned. We…read morecalled Advanced Eat Care and they got us in in a couple of days (would've been even sooner had my schedule not been as crazy). We asked how much a cleaning would be for her and they informed us it would be around $65. This would include cleaning her ears as well as as the hearing aids. We thought that was fair, given we are in California lol After taking her hearing aids out and checking both her ears and the aids, they discovered neither one really needed to be cleaned. The gentleman who is helping us explain to my mom one area that she could brush free of some dust, and after learning that she didn't have a brush... He went and got her a couple for free. They didn't even let us pay. I thought this was so generous as they could've still charged us for the appointment and the time they took to sit with my mom. Great location, great service. Will definitely be back to see them anytime my mom is in town

I had a really meaningful experience here. I wear cochlear implants and went in for a hearing test…read more Even though my situation is different, the staff were incredibly patient, kind, and respectful. They didn't just do the test -- they took the time to encourage me and made me feel genuinely supported. It meant more to me than I can fully express. Truly grateful for their warmth and professionalism. Highly recommend.

I've been asking people to repeat themselves for some time now…read more Especially my wife, I say she's mumbling, she says I'm deaf. So, I know a guy who fit two of my friends with hearing aids and they are both very happy. Dr Allen Schade is the audiologist, and he even makes house calls. I live in Los Angeles and Dr Schade is in Dana Point. But I travel to Orange County on business 2 to 3 times a month. I had seen him a year or 2 ago. I called him, set up an appt for him to come to my hotel in Irvine. He checked my ears and tested my hearing. He explained that I have a high pitch hearing loss, and that's why it sounds like people are mumbling. He had a pair of hearing aids with him. We put them on, and he programmed them for my loss and let me try them for a couple of weeks. They are amazing, truly amazing. Voices are do much clearer. They make such a difference. I called Dr Schade and said I want to buy them, ( his prices are much lower than most offices because he has a lot lower overhead ). I have had them for a little over a month now and I can't imagine going to a meeting or business dinner without them. I'm very happy I called Dr Schade. Should have done it sooner.

My mom was visiting from Tucson and started having problems with her hearing aids. We searched…read moreonline and found The Hearing Aid Doctor, and I'm glad we did. Dr. Schade met with my mom at my house the next day and cleaned and adjusted her aids. Now that she's hearing better she's more relaxed and enjoying her time with her grandchildren. I highly recommend The Hearing Aid Doctor. Dr. Schade is very knowledgeable and has years of experience in his field.