Knowledge DR and staff. Easy to work with and listen to patient. Helpful and want to ensure your…read morehearing experience is the best it can be. Great service and follow up care.

2024. First, the service to clients is excellent. However,…read morethe optics of the whole staff wearing masks is ludicrous. It suggests that their decision making may be faulty about patients' care if they still deem that DOUBLE masks are still needed. Knowing the use of masks has been debunked and still embracing them is off-putting.

This is the place to go if you have a child who cannot sit still. Dr. Maria Abramson is a gift to…read moreall. She works so hard to explain any auditory issue to the family and is well versed in the newest treatments to train the ear. My patients have experienced incredible gains after several months of therapy. The office always responds to any interested patient and gets them seen in a timely fashion. You cannot go wrong with seeing Dr. Abramson. I am a concierge pediatrician in Newport Beach and my patients are happy to drive to get her care. There is no one better in OC and most of the other other hearing clinics for peds have become a production line and non personal.

The lady who works getting your frames is a horrible unprofessional who shouldn't be working…read morethere. I believe her name is Julie. I truly believe she changed my prescriptions on purpose. I never could wear the glasses. Never once did I talk to Dr. Valdez I did however talked to Dr. Eric Lee and his remedy was to refund me and I could go somewhere else!

They were efficient but my husband did not really receive much education about devices.read more

Excellent from start to finish, Joshua is a pleasure to work with to get my hearing dialed in! 5…read morestars!

Dr. Rodrigues was great. She performed a hearing exam on me and was knowledgeable and thorough…read more Highly recommend!

Amazing hearing is, indeed, amazing. Ann and the office team are thorough and helpful…read more I give it five stars.

Dr. Niavarany is a wonderful audiologist and I highly recommend her. She is kind, personable and…read moreknowledgeable. I appreciated how much time she spent with me not only choosing the right hearing aids for me but also in programming the hearing aids. She used Real Ear Measurement (REM) to properly verify my prescription and we had a couple of follow up appointments to tweak the fine tuning. In addition, the receptionists/schedulers are very polite and efficient.

Whatever you do- DON'T PAY CASH, because they won't keep record of it and won't send a receipt in…read morethe mail (like promised). From the looks of the 2 star ratings, I'm not the only one who has had a bad experience. I took my daughter for a hearing test in March and everything went great- I paid with card this time, because we're cash pay and I had enough in my account to cover it. I did however have to HOUND them to send the results to my daughter's speech pathologist and it took weeks for them to finally comply. (THE WHOLE REASON WE WERE THERE TO BEGIN WITH) Went for her follow up a month later and paid CASH, because I'm in the service industry and had enough to cover the appointment. The girl who did the test took the cash, said they don't normally get people paying actually cash and said they would mail a receipt to me... never happened, but I didn't think anything of it. They sent a bill for $100 (which I paid cash for back in April) and I figured they aren't caught up on their book keeping, like most doctors offices, hospitals, etc. NOW they're saying they never received cash from me (yet you let me leave your office without paying for the appointment??) and won't render any future services unless I pay (AGAIN). They're NOT on top of their records, book keeping or following up.

This is a very kind and understanding person who is willing to deal with difficult patients who…read morehave hearing problems. I highly recommend her for her professionalism and her ability to solve problems when it comes to your auditory needs I recommend her without reservation.

Dr. A transformed our mom's hearing - and therefore her life! Mom was so scared to try a new…read moreaudiologist after moving her to SoCal from Portland, but she fell in love with Dr. A's calm demeanor and wise insights. Dr. A listened carefully to Mom's needs, explained the many options - including costs with each option. Mom is hearing better than she's been able to hear in years.

HearUSA does an exceptional job of keeping my hearing aids operating at maximum efficiency. The…read morestaff is very helpful and goes well beyond the expectations as a service provider of high value. My Signia hearing aids went out of warranty this month, yet the staff helped me by dealing directly with Signia to obtain a new wall charger for my hearing aids. The staff is very helpful and professional and I highly recommend this company. My experience is not limited to HearUSA. When I first obtained hearing aids, it was from Costco Wholesale. I chose the Kirkland Signature model. I was never able to get these hearing aids to work properly. Each time I took them back to Costco, the technician would start to diagnose the problem, then would say.."well, I've spent 45 minutes and they're not quite adjusted, but if you come back in two weeks, we'll try again..." this went on for four months. I gave up, got a refund, and went directly to HearUSA.

I was talked into their Signia brand hearing aids and they have turned out to be a horrible set of…read morehearing aids. I have two older aids from Costco that work much better. I wasted my money here. All they want to do is talk you into their product that they are getting SPIF money from.

The doctors were phenomenal in taking care of our baby girl . She had repeated ear infections and…read moreher hearing was very bad . We had no idea and everyone made sure to diagnose and treat her. She had a tube placed in both ears and is now thriving . Thank you so much !

This review is for the administration and phone system, not the doctors…read more Trying to reach Head and Neck Associates of Orange County by phone is incredibly frustrating. I had to call 3-5 times, and each time I sat in the queue anywhere from 30 to 95 minutes before giving up or finally getting through. It should not be this difficult to contact the office or reschedule an appointment. The doctors may be great, but the administrative side seriously needs improvement. Please fix the phone system--patients shouldn't have to waste hours just trying to reach someone.

Amazing service! My mom is visiting for a couple months and needed her hearing aids cleaned. We…read morecalled Advanced Eat Care and they got us in in a couple of days (would've been even sooner had my schedule not been as crazy). We asked how much a cleaning would be for her and they informed us it would be around $65. This would include cleaning her ears as well as as the hearing aids. We thought that was fair, given we are in California lol After taking her hearing aids out and checking both her ears and the aids, they discovered neither one really needed to be cleaned. The gentleman who is helping us explain to my mom one area that she could brush free of some dust, and after learning that she didn't have a brush... He went and got her a couple for free. They didn't even let us pay. I thought this was so generous as they could've still charged us for the appointment and the time they took to sit with my mom. Great location, great service. Will definitely be back to see them anytime my mom is in town

I had a really meaningful experience here. I wear cochlear implants and went in for a hearing test…read more Even though my situation is different, the staff were incredibly patient, kind, and respectful. They didn't just do the test -- they took the time to encourage me and made me feel genuinely supported. It meant more to me than I can fully express. Truly grateful for their warmth and professionalism. Highly recommend.

I've been asking people to repeat themselves for some time now…read more Especially my wife, I say she's mumbling, she says I'm deaf. So, I know a guy who fit two of my friends with hearing aids and they are both very happy. Dr Allen Schade is the audiologist, and he even makes house calls. I live in Los Angeles and Dr Schade is in Dana Point. But I travel to Orange County on business 2 to 3 times a month. I had seen him a year or 2 ago. I called him, set up an appt for him to come to my hotel in Irvine. He checked my ears and tested my hearing. He explained that I have a high pitch hearing loss, and that's why it sounds like people are mumbling. He had a pair of hearing aids with him. We put them on, and he programmed them for my loss and let me try them for a couple of weeks. They are amazing, truly amazing. Voices are do much clearer. They make such a difference. I called Dr Schade and said I want to buy them, ( his prices are much lower than most offices because he has a lot lower overhead ). I have had them for a little over a month now and I can't imagine going to a meeting or business dinner without them. I'm very happy I called Dr Schade. Should have done it sooner.

My mom was visiting from Tucson and started having problems with her hearing aids. We searched…read moreonline and found The Hearing Aid Doctor, and I'm glad we did. Dr. Schade met with my mom at my house the next day and cleaned and adjusted her aids. Now that she's hearing better she's more relaxed and enjoying her time with her grandchildren. I highly recommend The Hearing Aid Doctor. Dr. Schade is very knowledgeable and has years of experience in his field.