The people at Freedom Hearing are amazing! Quality service and an extremely friendly staff. Until I…read moremoved to Arizona in May I had been going to them for my hearing aids for several years, where I purchased them from as well. When I would go in for my cleaning, I was always greeted with a smile from Rebecca and Amy, they are an example of what good customer service should be. The one negative about moving to Arizona, was leaving them. I really felt as though I was leaving friends. I am now struggling to find a new practice, which is very difficult, knowing they will never match Freedom Hearing. Giving them a five rating just does not seem good enough, I wish they had ten!

I have been wearing hearing aides and visiting the Audioligist for over 20 years and have dealt…read morewith a lot of different people, but I can honestly say that my latest experience with this company is one of the best by far. Dr. Diaz at the Solomons site was very professional and cared about my hearing needs. She has helped me to get the right equipment and adjust everything the way I needed and I now hear better than I have in many years. Thank you Dr. Gina Diaz and Freedom Hearing. You will always have my business.

Imagine if you had a good friend that was an audiologist. that's what you get if you go here…read more Comfortable, Knowledgeable, just an overall healthy environment. If you're looking for a sign that you need to do something about your hearing this is your sign. And this is the place to go.

From the owner: Our business specializes in thorough diagnostic testing, proper counseling and education, and…read moreexcellent customer service. Patient care is a top priority and everyone, regardless of age, economic status, ethnicity, or gender deserves to be treated with respect and kindness.

My right eardrum was seriously degraded in combat over 50 years ago. I have known that a hearing…read moreaide was in my future, as my family grew tired of my ongoing..."What, what did you say" etc. etc. What I did not realize was that my left ear was in similarly poor shape. My internest recommended Audiology Associates, specifically Dr. Melissa Segev. Her reputation was stellar from a number of physicians that I interviewed in the Annapolis community, as well as several hearing aide users. I knew that I was in very capable care from the hearing test on. Two PhD audiologists supervised the 50+ minute exam, and carefully related the degree of deterioration in each ear. Dr. Segev then fitted me with the latest technology, yet not the most expensive. In my case "good" was actually great! Dr. Segev and her staff embody what a patient needs when making an investment in technology....she and her associates are knowledgable, competent, caring and easy to work with. Pardon the pun, but they "listen". After the initial purchase Dr. Segev made several adjustments as the brain has become sensitized to frequencies that it has not heard for years. Last Saturday my wife and I attended the Symphony, and for the first time in 50+ years I was able to hear each instrument, high and low pitch, clearly and with "round sound". Technology and Dr. Segev have restored what was taken from year when I was just 17 years old...my family and I both thank you!

My 4 year old had to go in for some testing and the doctors there were the best! They made her feel…read moreso comfortable, making the tests like games for her. I can't recommend them enough if you need to take a little one to get their hearing checked!

I love love love this place. From the first moment I walked in and met Dr. Guy to my last follow-up…read morevisit. The hearing aids that I purchased are Bluetooth enabled and I have not gone a day without them. This team is attentive, professional, courteous, and accommodating. You will not regret choosing this facility.

This is my second time here with my mother. Just like the first time, we were greeted with a smile…read moreand warm hello by the lady at the front desk. During my first time here, the lady at the front desk took her time explaining what type of appointment my mother had vs what she thought she had. Once in with Dr. Guy, she took her time to explain what my mother needed and what to expect during her next visit. Both the lady at the front desk and the doctor listen to my mom's needs and wants. In addition, the front desk lady wiped and sprayed all surfaces to ensure the safety of the clients and the staff. I felt every comfortable here. I would recommend anyone who needs help with anything hearing to come here.

All the staff is very personal and caring! I felt very comfortable the minute I walked into the…read moreoffice. The receptionist very knowledgeable with any questions I had and made me feel at ease. then Dr. Rebecca was absolutely amazing and can't recommend enough, She never pushed any products but informed me of my options. I was even abled to try and see how Hearing ads did help me. I very much recommend this office should be a Five star!

The people at Freedom Hearing are amazing! Quality service and an extremely friendly staff. Until I…read moremoved to Arizona in May I had been going to them for my hearing aids for several years, where I purchased them from as well. When I would go in for my cleaning, I was always greeted with a smile from Rebecca and Amy, they are an example of what good customer service should be. The one negative about moving to Arizona, was leaving them. I really felt as though I was leaving friends. I am now struggling to find a new practice, which is very difficult, knowing they will never match Freedom Hearing. Giving them a five rating just does not seem good enough, I wish they had ten, they Rock!!!

In my many years of working with this group getting through via phone or the portal is increasingly…read morefrustrating. I'm giving up. For what we spend, I want to be able to talk to my audiologist without scheduling an appt months ahead.

Catherine Demirel is superb! We drive in from VA because she is awesome at working with our son…read morethat has bilateral hearing loss. She explains everything clearly and my son loves to visit. At our recent visit she was accompanied by a doctoral candidate, Abby, that was equally amazing. If you want reliable hearing advice it is worth the drive.

Absolutely unacceptable experience with this ENT practice. They dropped my son as a patient because…read morewe have CHAMPVA insurance--even though they accept Tricare and Medicare, which CHAMPVA shares as its provider list. There was no transparency about this upfront and no effort to work through the issue. What made this especially concerning was the timing. This happened after my son had already undergone surgery and before a routine follow-up appointment. We were left scrambling to find another provider on short notice and ultimately had to drive two hours to ensure he received necessary care. CHAMPVA is a straightforward insurer and provides coverage for families of disabled veterans. Based on our experience, it appeared that we were dropped due to reimbursement concerns rather than any issue with coverage itself. Discontinuing care for a child in the middle of treatment under these circumstances felt extremely unprofessional and concerning. This situation created unnecessary stress during a time when continuity of care is critical. I would strongly encourage others to find a more reliable provider before establishing care with this practice.

The Dr's are wonderful!!! But the reason for the 2 stars is because the staff that does scheduling…read moreis HORRIBLE!!! It's been 3 weeks and they have given every excuse under the sun as to why the person scheduling surgeries is not available to call me. She has a family emergency for 2 weeks now she's off on Fridays after they promised she would call Thursday. This is so unprofessional and I will go to Annapolis next time. The stress of waiting if just too much and don't expect any compassion from the staff when you try to explain why your upset no one is calling you to schedule anything. They don't wNt to hear it and don't care if your suffering.

I didn't want to wear hearing aids, but I wanted to hear! The staff at Audio Advantage were…read moreprofessional and kind, and also made sure I came back for several adjustments to get those aids perfectly tuned to my loss. I would highly recommend them to anyone who wants to hear better.

My dad got his hearing aids from here. We are thrilled with how he's hearing now! I can't believe…read morethe difference it's made for him, and for us, to have him fully participating in our lives again. The team at Audio Advantage was very professional, they were obviously familiar with a variety of different hearing devices. They answered our many questions and took as long as we needed at our initial appointment and the fitting. Oh, and all appointments are always free which was a great surprise to us.

I am so pleased I shopped around and decided to purchase my hearing aids from Hearing Aid…read moreAssociates! Not only was their prices very reasonable but the services and professionalism is so appreciated! Matt even took the time to show me the new upgraded app and totally explains everything to get the full benefit of my hearing aids! He takes time to clean and check for any issues! Definitely one of best choices I have made to purchase my hearing aids from Hearing Aids & Associates!

My trusted Audiologist for years. Professional, knowledgeable, offers multiple brands of hearing…read moreaids - not locked into one vendor, friendly office staff, fair prices, and will check to see if your insurance can help. I wouldn't go to anyone else!