I went to Mid-Atlantic Skin to have a spot biopsied, and a few days later I had an all-over skin…read morescan. Both times my wait in the office and in the exam room was minimal, everybody was very kind and professional, and the doctor was informative and thorough. Communication was excellent. I received a call less than a week after the biopsy (no cancer, yay!) I couldn't have wished for better experience.

The whole staff was great. I felt so comfortable form the first interaction I had with the lady at…read morethe front desk, they were all very accommodating and friendly. Highly recommended them.

Loren and Caroline and all of the other staffs were friendly and professional, they work with their…read moreclients to ensure they succeed in their care and the clients do their exercises safely, place is clean and well organized and equipments are up to date. I would highly recommend this place to anyone who needs physical therapy!

Top tier experience, expertise and knowledge delivered by Tyler & Meghan! Friendly atmosphere…read morecurated from the minute you walk in the front door by their office manager, Katherine. Highly recommend as the care received is completely individualized and helps you meet your personal goals.

Anton Matveev is a liar, has a horrible patient side manner to include assault & a terrible memory…read more Upon my 1st visit I was explaining military incidents & VA treatments & he asked if I was sure I was receiving that treatment. I think it's unprofessional to ask me if I'm lying about VA treatment. Matveev could of asked for my clinical notes to read the specifics so that a patient doesn't know his internal feelings that he thinks we're liars or can't remember our specific treatment methods. At that same visit, even though I brought all my MRI discs in with me, he was dismissive & stated he believes my pain only stems from my neck & radiates downward. I reiterated the neck & other locations happened different years in the military & are separate. I showed him the report & told him they uploaded my MRI of my other location. Matveev then said he can do an ultrasound & take a look to verify. Upon doing an ultrasound he stated he did see the injuries BUT he never apologized for being dismissive. Matveev discussed hydrodissection & I asked for the ingredients since I'm allergic to some things. He gave it to me & I looked it up & told him that was ok to use on me. We set a follow-up appt BUT at that follow-up appt for my 1st set of injections I'm asking him about the specifics and he wouldn't answer me. After the injections he tells me he altered the procedure & didn't use dextrose because he thought I was allergic. I had to remind him that I looked it up in front of him & told him it was ok. I also told him I'm not use to a medical employee not going over the procedure prior to it starting. You can't make a decision without an individual approving that beforehand. A patient's body is not "property" of anyone. Matveev also unprofessionally compared my injuries to other patients my age. Since I'm not an identical twin in DNA to anyone & you don't treat my blood related family, then you can't compare me to strangers. To have an idea about a person's potential "degenerative" path, you must compare older blood family members such as siblings, parents and/or grandparents. If my blood related elders are perfectly healthy in their bone structure and joints etc., then my injuries incurred in my 20s have nothing to do with "normal degenerative" findings for a person my age based off of strangers my age. This verbiage is a constant unprofessional take on individualized care. Matveev then wanted to talk about my aggravated body language & why I seem I'm displeased when he speaks. So I discussed the above with him. I told him my pet peeve is being called a liar & you don't know me, so speaking in that manner is always going to set me off. Then I said do you know how often a female is asked questions like "are you sure you own this home by yourself?..." etc. Matveev only then humbled himself & said he now hears it & apologized for his verbiage. My last appointment which was the final straw. I told him that the VA did a painful procedure (because I keep all physicians informed in different networks). He asked me to stand up & face the wall away from him while he sat behind me. He grabbed my shoulders & swiftly turned me to the right & said I need you to turn like that for me. A sharp pain stabbed me due to the VA procedure location. I told him you CANNOT turn me like that. The next task he did the same thing again. I told him not to do that again. Then he lied and said I needed 2 separate appts on 2 different days to accomplish the next series of injections. He stated insurance doesn't allow 2 appointments with the same medical person on the same day. I decided to not call him out in his lie. I was getting a procedure covered by insurance & another procedure I was paying out of pocket so the out of pocket procedure has nothing to do with insurance for regenerative services. So there would only be 1 appt that involved insurance but at this point with the unwanted physical touching and the history of his unprofessional behavior & narratives, I was done. There are better & cheaper regenerative places I now know about like ROSM.

This is a unfortunate situation. I schedule disappointment three weeks ago December 6, 2023. This…read morewas a Worker's Comp. case and so when we scheduled the appointment we gave them the claim number and they said they would reach out for a confirmation that was three weeks ago. In the meantime, I receive various confirmations about my appointment. I had no idea that they never received the confirmation from Worker's Comp. but continue to send me confirmations for my appointment. I showed up here for my appointment only to be met at the registration desk with "we do not have a confirmation from your Worker's Comp". I proceeded to say why wasn't I informed that nobody got a confirmation and it's been three weeks? Some blame shifting took place. I was very upset that I drove here 30 minutes away and to wait about two hours to not be seen nor met with any compassion for this situation at hand. The way in which the conversation took place, you would have thought that it was my fault, and I should have confirmed with them, though I am the one who seeking help from a five star orthopedic. This is unfortunate. Maybe you will have a different experience, but I just wasted three hours driving to and from and waiting there just to not be seen. Awful!

There are a few PT places in the area, but I chose this one as it was closest. First thing,…read moreCourtney and Sandy fantastic. They're both professional, helpful, friendly, and knowledgeable. 100% I would recommend asking for them as their schedules vary. I was also seen by Stephanie who was great as is the team that runs the front desk. The one thing that did throw me off is that the location has some large PT tables where sometimes you are laying next to another person. I had not experienced that and it is not something I'm a big fan of. Still, the team at ProFlex is very accommodating and helpful so if you have any preferences, just voice them. Overall great place for treatment and Courtney and Sandy are basically fabulous.

The professional staff is knowledgeable and patient. Stephanie, Courtney, K, Erica, and Tina made…read moresuch a huge difference in my life. They explained the what, why, and how of all that I did. Come see for yourself how amazing this staff is!

The staff are very helpful and made me feel very comfortable getting my injections. And also…read morefollowed up on me a couple days after to check on me .

Been going for several years and always have a good experience. My Dr. knows how to code so…read moreMedicare picks up some of the cost of the exam which is helful.

Front desk, Spoke to Dominique-rude snappy and condescending, and cut me off, rolling her eyes. It…read morewas like she didn't want to be bothered helping the customer. When trying to ask when my daughter was eligible for her appointment, this was the front desk staff. Brought my child for appointment, the store kept the appointment and did not tell us to come back 2 weeks later when both our benefits would be eligible. After the exam, they told us there was an 100 dollar charge copay. This should have NEVER been a charge. They should have verified benefits completely, and notified before the exam, not after that it would be a charge. Then we would have had the option to do it a later date. I spoke to Kristina assistant manager-also argumentative and condescending, who would not give me a number or contact information to the manager or district manager. And when I described the behavior of her employees at the store and what they looked like, black female in her 20's, she got defensive and upset. It's your job as management to manage your employees that are considering, interrupting and rude. Kristina told me to google the number if I wanted to speak to a manager!!!! I called back to let them know the instructions they gave my daughter for contacts we NOT legible. See the picture. Also, my husband was supposed to be able to order contacts fully covered by insurance the day of the appointment. He said yes he wanted contacts ordered, but they were not!! So now we have ru pay completely out of pocket. This place is fraudulent. Don't use them. The staff is rude, and charges you without verifying your consent or insurance coverage. How can you say people owe you when they were told before the appointment that they were covered??? Don't go here. Dominique and Kristina employees should not be here.

The staff is so friendly and got me in in one day when everywhere else quoted a month wait. ( I…read moredid call to see if they had cancellations.) The staff is so nice and polite. They called the radiologist to get my xray report, which the dr took his time to review. Afterwards, he gave me a thorough exam, called Rx's in and rescheduled f/u for 2 weeks. I'd still be waiting to be seen for a month elsewhere. Now, I feel like I'm on my road to recovery. Very satisfied!

First off, I've had to have multiple procedures on my feet at this place, and at first I did not…read morewant to go, however I found that this place has a Very friendly staff, Clear instructions on procedures, and the establishment is sanitary. Once we came and the heater was broken, and the doctor made jokes about it the entire time which I found entertaining. That's another thing, at first glance you might think this doctor is strange, but from a "youth reviewer's" standings, he is very "chill". He has this vibe that you wouldn't expect from a foot doctor establishment. At first I was afraid for my multiple procedures, and dreaded going, however I've learned to enjoy going. 10/10.

The from the minute I walked in the door, I knew I was in the right place. Though I didn't have an…read moreappointment that first time, they introduced themselves, welcomed me, explained how they work, and gave me wonderful assurance that they'd take care of my healing needs. And they have. I make appointments now, of course. They are kind and knowledgeable people. I heartily recommend that to go see for yourself.