This facility is top notch. Darcy and Ashley do whatever they can to make your hearing improved! We…read morehave had excellent service from them and they care about their clients. Thank you ladies for being so patient with Dianne and I.

Hearing Life is first class. Darcy and Ashley will make you comfortable and get you in without…read moremuch waiting. Ashley, the audioulogist, really knows her trade and takes care of the testing. I was amazed at how much hearing aids have improved since I got my first ones. It was a comfortable experience and educational too. My aids only cost $3200, less than I expected. That even covered the ear molds, which I feel are a necessity to hold the aids in place.

After failing a hearing test, I went to Able Hearing and worked with Karl. I tried three different…read morebrands but ultimately decided not to purchase hearing aids at this time. Karl is professional, courteous and very knowledgeable. He is passionate about helping people regain their hearing, and it shows. The office observes strict covid-19 protocol and I felt safe while I was there. I definitely recommend Karl and Able Hearing.

Friendly, Compassionate, Sincere, and Caring business…read more I am completely blown away by the level of service here. My late mother has purchased a couple hearing aids from this company. I have not got a chance to experience their level of service until recently while my mother was hospitalized as a result of her stroke. We were bouncing back and forth through voicemail but were able to settle a time to finalize the final fitting and take receipt of the hearing aid. They even made the effort to deliver the hearing aid while my mother was staying at OHSU. They test fitted the hearing aid and made sure it was comfortable for her before leaving. Joel was very professional and compassionate to my mothers needs. In the end, he gave us his business card and told us to contact him and let him know how she was doing with the hearing aid to see if any additional adjustments needed to be made. Unfortunately, my mother was only able to use her new hearing aid for only 4 days before she passed away. I had heard from a close family friend that some hearing aid companies would be willing to accept a refund if returned within a short time period. I stopped by here about a couple of days after she had passed and made an appointment with Wayne to work things out. Once again he was also very friendly, professional, and compassionate to our needs and was able to come with a reasonable agreement to return our hearing aid that mom barely even used. Bear in mind that these hearing aids are custom made so I wasn't sure if they could do anything for us which would have been understandable. I'm also sure that results may vary from customer to customer basis but I was glad he was able to accommodate us during this difficult time for our family. I just wanted to take a moment and thank the staff here at Able Hearing. It means a lot to us that you guys went out of your way to accommodate us during this difficult time for our family and am aware that you were more than flexible with our needs. If we have any needs in the future for my friends and family I will be more than happy to recommend you guys for any help with any hearing enhancement products.

After one of my hearing aids stopped working a few days ago, I stopped in at the Miracle-Ear…read moreHearing Aid Center in Oregon City to see if a good "cleaning" of the device might restore it to proper working-order. I was greeted warmly by the receptionist there, Carrie. She nearly bent over backwards to assist me in my hour of need. Eventually, the audiologist, David, also appeared--after attending to another customer--and he, too, couldn't have possibly been more friendly and attentive to my need. I highly recommend engaging with these good people for any hearing-device needs that you may have. -Howard F.-

If you are in need of hearing aids, AVOID MIRACLE EAR. Here is what happened to me…read more I was enticed by their large full color ad offering a wide range of deeply discounted hearing aids. They offered free screenings and a free hearing test, as well as a 12- month interest-free payment plan. For a limited time they were offering a 30 day obligation free opportunity to try out their newest product. My test indicated that I have significant hearing loss. The Sales Rep made a compelling case for why their top-of-the-line aids were what I needed. I asked how much the aids would cost. When they told me several thousand dollars, I stated emphatically that I could not afford them. They asked if I had insurance and went on to explain that they had insurance experts who would contact my insurance company to find out what my insurance would cover. The next day the Sales Rep called with the "good news" that my insurance would pay for all but $490. I made the decision to make the purchase. Everyone in the office (Receptionist, Technician, Sales Rep) was very friendly. I felt that they were being honest and professional. Forty-six days later I received notice from my insurance company that they would only pay half the cost, leaving me to pay several thousand dollars. I immediately contacted Miracle Ear and I asked to return the aids. They said there was a 30 day return policy, but that I should not worry because their insurance people would appeal the insurance company decision, and they had an excellent track record at winning on appeal. They asked that I be patient while waiting on the appeal. About a month later I received word that the appeal had been denied. I again asked to return the aids and was denied, even though I had not used them since the first denial. I contacted the corporate Miracle Ear Customer Service and was informed that the Miracle Ear offices are franchise operations and are left to make policy decisions on their own. After speaking with my insurance company it appears as if Miracle Ear misled me. At the same time I was having this unfortunate experience with Miracle Ear, my wife purchased similar hearing aids from an Audiologist affiliated with a healthcare system. She received excellent care, a comparable product (although hers are rechargeable and mine require batteries weekly) and hers were almost half the price of mine. I've tried them and they are just as effective. At this point I am searching for legal assistance, but finding that to be very costly as well. So it appears that I am stuck with paying for these aids, which I never would have purchased but for their faulty (if not intentionally misleading) information. There are many professional audiology providers from which to choose. I am a 73-year old retiree on a fixed income. I sincerely wish I had never set foot in a Miracle Ear office.

Dr . Weaver is an amazing surgeon ! He has went above what he should to treat me . I had thyroid…read moresurgeries then had breathing tube complications then the cough went into my ear and there was fluid behind my ear. Now I have a terrible ear infection .. He has answered questions and has helped me every step of the way! I highly recommend him!

The Oregon clinic treated me as a transaction, and not like a patient. They did not return calls…read morewhen promised, and made mistakes on paperwork that left me waiting weeks for medication due to really easily avoidable mistakes.

Darcy their receptionist is kind, friendly, and warm. Her positive attitude and friendliness really…read morestruck a cord with me. I will be referring my family and friends to this clinic.

Like Honey, like most of the office staff. Hate their Phreesia system. It's possibly one step up…read morefrom smoke signals. The good: plenty of medical professionals to choose from, the lab is there, and there's on site physical therapy, with a great team. The bad: Wait times, even with their new 15 minutes before appt check in, can still take a while, and there's no reception in the office so you need their wifi. The ugly: Phreesia. If I didn't love seeing Honey and Ashely in the PT office, I would go elsehwere. Their medical scheduling software, portal, reminder system, all that is hands down the most useless thing in existence. Despite having two folks look at it, I get a call, an email, and a text message, one right after the other, to check in for my appointment. Two people have tried twice to get it to only do 1 of those 3, but it won't take. You can't schedule online. If you try, you'll be there for an hour, checking day by day by day for an appointment that doesn't exist, according to the system. If you call in, they'll find you the first available, and often Phreesia will tell you it's not. And that's with your preferred provider. The patient portal is slow and clunky, takes forever to load, won't let you change things, and half the time, if you reply to a message, it doesn't go through. It errors out, then you're supposed to screen shot it, make a NEW message, attach the image, and send it to the person you were simply trying to reply to. That way they can send it to IT and get it fixed. I get it happens to not everyone, but that seems like a lot of work around. And lastly, the check in process online is fairly smooth, it's more bad than ugly, except thaT Phreesia wants to gather information for more streamlined suggestions for healthcare. I.E. They want to collect your info and sell it. If you say yes, the little window goes away for a year. If you say no, it comes up every time you check in. I left a message with IT to see if they can fix it, but I'm not hopeful.

Well, at first I really liked the NP I was assigned to. She's one of those people everyone seems…read moreto like. Initially, I just wanted to resume my regimen from my retired PCP, but this NP (Kate) was enthusiastic and encouraged me to advance my care and wellness. She really wanted me on Cymbalta. That should have been a red flag. I agreed and let the commercial drug geld me under its influence. It had a minor impact to my upper back pain but my deep pain, major spasms and teeth grinding worsened. More diagnostics were obtain and severe cervical spinal degeneration was found, but my neck is a secondary pain after my thoracic spine. Kate refused to order the thoracic MRI because the pain clinic might want to order it with a contrast agent. Ultimately she referred me to several other places, 3 of which were accepted - an acupuncturist, a pain management clinic and a neurologist. I complied with these. She prescribed me a mild analgesic. I adhered to the script and it helped. I thanked Kate. Then she completely changed and started wagging her finger at me about using the analgesic - AS DIRECTED. Unbelievable. Since then I've been treated like a criminal for pursuing pain treatment, which is much worse when the pain medication is then taken away. Thanks, Kate. The landscapes of Modern Medicine and Healthcare are treacherous wastelands. Anyone who can memorize enough text to earn a paper credential is knighted with letters after their name nowadays that in the end, mean squat. Don't go to Kate at NW Primary Care, even though she's very cheerful and nice.

I have taken my family here for 2 years when needing care over the weekends or holidays. sadly the…read morecare they provided myself compared to my children was a stark difference. with my kids they were gentle, kind and understanding, but most recently when I fell ill and needed care I was talked down to by the nurse- the PA had no empathy to my situation and to top it off, after they left the room, I heard them talking negatively about me in the hallway and it was incredibly hurtful. I have never had to advocate for my health so hard and been treated so poorly.

Update! These criminals are still in operation and pillaging as they go! Went in with flu-like…read moresymptoms. Pay my $50 co-pay and get a swab up the nose. Three weeks later I get a text saying they are charging $200 more. Apparently the test was $700 (!?!) and insurance only covered $500. How about telling me about the options and costs for this before hand? Outrageous and criminal.

After being a patient for over 10 years, I was considering leaving to find a more pleasant front…read moreoffice staff. Much to my surprise I went in this a.m. to have Lab work done. A smiling young lady took my I.D. etc. Very nice. No long wait... & very efficient. 2nd surprise a great lab. experience. A young gentleman, friendly, painless & helpful. Very competent @ his job & another smiling face. So, I will be staying right here & will continue with this practice. Thanks for an enjoyable experience! Good job!

I have been a patient at O.C. family practice for over 15 yrs…read more I currently called for a week waiting on perma hold for a human to answer so i could make an appointment, never answered, just automatically kicked me to leave a message. I left messages, but no one ever returned my calls. I went to the clinic in person and attempted to make an appointment. I complained about the absolute lack of any contact by phone. The receptionist said there is only two of us, we cant deal with the phone! I was then told that they wouldnt see me because they recently changed policy and wont accept my insurance provider. So after 15yrs ill be looking for a new Doctor. Worst contact ive ever seen, appathetic staff and now not accepting coverage. Be advised!