I went here to see about an injection for me knee. The doctor was great and said I had a choice of 3 injections: cortisone, hyerlonoc, and one other. I then had to wait to schedule this until the injection was approved by Moda. Moda approved Efflexa, a certain brand, but this place doesn't have it. So I had to do the work to call Moda, and even the pharmacy where the injection comes from called me, before I got an approval letter for it. ROC said that they don't carry what was approved. What??????!!! Even Moda was confused. I'm just going to go to another orthopedic. I can't even call to talk to someone. Whoever replies to the texts lacks customer service. It has been about two weeks since I was there!! So Moda said to try someone else. Funny, they mentioned to me that ROC advertised Euflexxa. Tell your employees then. I was so incredibly disappointed. read more

It's not the doctors its the office. The office and its AI phone tree is hit or miss and sitting in a room for a hour and a half is no way to do business. read more

ROC Orthopedics - ROC! - Sports Medicine Near Me - Oregon City, Oregon

Spanish speaking staff. Easy walk from parking platform to the front door of office. Look for signed that say Plaza 2 Floor 1 I was on time, the offices are a part of the hospital wing. Don't let the 80's vibe put you off. Front desk was super kind and very efficient. Did not wait long to see my patient room, X-rays just down the hall almost immediately. I met with Michael Garland PA first. Very kind, easy to talk to. Reviewed my X-rays, gave me my options, very easy to talk to. Yeah, I'll be back. Great experience. read more

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Why do you refuse to see patients who have the wrong secondary insurance? You take the primary? My daughter has a broken wrist that needs to be splinted. You could bill me for the stuff the primary doesn't cover. But you couldn't even tell me what they cover because you wouldn't look it up! Don't bother calling this place. UPDATE: my doctors office called prior to referring us and they said they take both insurances. Someone doesn't know how to do their job! read more

If I could give them a zero star score I would. My husband had ankle surgery and what a disaster that turned out to be. 2 weeks after surgery we returned for the bandages to be removed. To our dismay he had developed necrotic skin (serious infection). The doctor picked off the dead skin, and had techs cast over it. No antibiotics and no show of concern. Fast forward 3 weeks and back to the office to take off the cast and review the progress. Now there was a hole on the top of his foot and the infection had obviously spread. Doctor wonderful was leaving on vacation, so he called another surgeon to fix his screw up. Surgery # 2 removed all of the dead tissue and place a mesh over the large hole in his foot. Surgery # 3 more surgery to remove dead tissue and replace the mesh. Still no antibiotics and a trip to the ER finally antibiotics were prescribed. Surgery #4 skin graft over the hole. #5 doctor wonderful removed all of the metal and screws he'd placed in his ankle to begin with. The infection now required high powered intravenous antibiotics that almost killed home He ended up in the hospital for 5 days. #6 we found a wonderful ankle surgeon in Seattle at UW. It took him 6 hours to fix the damage done by ROC orthopedic. All of this has been going on for going on 2 years. No apology. No concern expressed by doctor wonderful. Our lives have been turned upside down. I would add pictures of his ankle; but they are too gross. read more

I'm so grateful I found this place! I recently had Dr. James Ballard at ROC do a total hip replacement for me and everyone from beginning to end (which hasn't come yet!) of this process has been absolutely amazing. From my first visit with Michael Garland PA-C to the post-op I just had with Dr. Ballard, the process has been easy and relatively pain-free, at least from a non-physical standpoint. Everything was explained in as much detail as I wanted and every question I asked was answered by a knowledgeable person. Everyone I've come in contact with - from the front office staff to the surgical staff - has been friendly, responsive, attentive, and communication through the app has been quick. I appreciate the use of modern technology with an app to keep up with my progress and to message the care team. When I need another ortho, I'll be calling ROC for sure. read more

Surgical procedure on my hand. Things went very well. Dr. Cheeseman is very nice and his staff are pleasant as well. I highly recommend him.

Dr. John Coen is one to the smartest and best doctors I have ever encountered. I saw him for my hip issues from an old hip fracture. Laurie R. read more

This review is for Dr. Huberty. Oct. 2024 I had a right total shoulder replacement done. He had done the same thing to my left should a year before. If I could leave a 10 star review I would. Dr. Huberty did an amazing job. I have the best range of motion anyone could ever ask for . No pain what so ever. I can put my arm clear up the middle of my back. I have really good strength. Both of my shoulders turned out so well. I can not thank Dr. Huberty enough for what he did. He is the most friendly and polite Doctor which makes it even nicer. I highly recommend Dr. Huberty for any shoulder issues you may have. read more

I really like Dr Jeffrey Feinblatt. Excellent at what he does and very likable and friendly.

Had (have?) a torn triceps muscle/tendon, and I was ordered to have an expedited MRI so that the Dr (Huberty) could put together a diagnosis and treatment plan. MRI results came in verifying the injury, but sadly, it looks like the Dr's don't work Fridays, and my injury can wait to be looked at after the weekend. Obviously, the expedited MRI (and attached costs) could have waited so that a treatment plan could be prepared outside of the Dr's golfing hours I'm not at all impressed with this place. read more

I cannot say enough wonderful things about Dr. Hanzlik and his team at ROC. Dr. Hanzlik is extremely professional, knowledgeable, informative and has his patients best interest at heart. Before and after my Hip Arthroscopy, Dr. Hanzlik sincerely took the time needed to ensure I understood everything from beginning to end on the procedure itself and my recovery as well. Since my hip surgery, I have since seen Dr. Hanzlik twice for PRP injections on my hamstring attachment; not only have the results exceeded my expectations but so does Dr. Hanzlik with his genuine care and concern for his patients. My experience could not have been any better with Dr. Hanzlik and his team. I highly recommend. read more

Avoid this place at all cost, it's more of a circus than orthopedic center and after my experience just with scheduling or trying to communicate with my Doctor - I definitely don't trust them to perform surgery on me or anyone in my family. I'm frequently told the "doctor is too busy with other patients and not available" which is ironic because I am or was a patient. Hold times are absurd for scheduling and you are commonly +30 calls deep in queue with wait times of over an hour to speak to someone all to be told the doctor is too busy with other patients. And... if you do leave a message, don't hold your breath as more that likely it won't be translated to the doctor correctly and your request will get lost so then you get to call back and wait on hold again! Do yourself a favor, seek out a better option for a place that isn't too busy to make you feel like you, your health and your well being is a priority. The way this place is ran is a great example for exactly what's wrong with healthcare. My experience with this place has been a tire fire and hopefully I can pay it forward and save others a lot of time and aggravation. Again, find a different orthopedic group, one that'll make you feel like you and your well being are the priority. Being injured sucks, the medical group helping you shouldn't. read more

I was scheduled for a full hip replacement with Dr Ballard. I broke my clavicle and have been try to get through to the nurse advisor for 6 days. I have never received a call back, this is total patient abandonment. There patient care is horrible read more

I have seen two great docs! dr's sedgewick and feinblatt! These guys are very concerned about the remedy and recovery! They talk to you not over you, answer questions and take the time to explain and listen. I can't remember the last time a doctor would spend as much time as needed to get you moving and on to a less painful lifestyle. All of the staff have been thoughtful, courteous, really a nice bunch! Go there when your bones are broken or out of alignment or just worn out! read more

I can't say enough good about Dr. Hanzlik. He's very personable, kind, and supportive. My surgery was smooth and recovery has been going well. I have already been recommending Roc to anyone who says they need surgery! They got me in for surgery within 15 days if me finding out I needed it! read more

I am amazed at my recovery! I didn't even have to take any more pain pills the second day home after my total knee replacement surgery. No pain! After two weeks I was able to drive my and walk up and down my 13-step stairway with rapid ease like normal. Drive myself to do shopping and errands like back to normal by myself in 3-4 weeks. MY PT has flown by with much success and great strength that it is so hard to believe that my last total knee replacement was the complete opposite. ( I was so uncomfortable and in pain for so many months 3-4). I would highly recommend Dr Terrance Sedgewick as a fantastic surgeon. ***** Great personality too! read more

I needed knee surgery about a year ago. Dr. Black was who I was referred to. Great Doctor. Great personality and friendly. Explained the whole process. Surgery went great and my knee feels like nothing was every wrong. Well, this year started having shoulder issues. After jumping through the hoops for the insurance company was referred back to Roc Orthopedic and to Dr. Black. Didnt know he worked on shoulders also. Had the surgery. Will be going back in next week for my post op check and take out my stitches. He did another fantastic job. 1 week after surgery and the shoulder feels better than before I went in. Have not heard about therapy yet to get my range of motion back. I would give Dr. Black and Roc Orthopedic an A+ read more

Dr. Hanzlik is great and takes time to listen an follow through on problem faced with. I wish more Dr's were like him.

This place isn't great. They asked for a CT scan I had done at another location, and I told them it was mailed by the technician. They seemed like they didn't believe me. It was weird. The x-ray technician does not give clear directions and she was somewhat rude. She kept grabbing my foot, and manhandling it into place. My foot was fractured earlier this year and I was continuing to have pain and weakness. It certainly didn't feel good for her to move it and shove it around. After I went into a room, personalized with a vacuum and a Nuwave oven, I finally saw a doctor. He seemed nice enough. He did comment on my weight, which made me somewhat uncomfortable as this was the first and only time I have ever seen him. Other than that bit of awkwardness, he was fine. Overall, the equipment seems somewhat outdated. They even have their own patient portal that doesn't work properly. If I were to ever have any other issues, I would probably ask for a different referral to an orthopedic. read more

ROC Orthopedics - My exam room had a vacuum and a nuwave oven in it...??? - Sports Medicine Near Me - Oregon City, Oregon

I just had carpal tunnel releas surgery done by Dr. Huberty he is very caring and he explains everything he is a wonderful dr.

Please allow my truths ROC. My heart has been broken again n again n still again. *** As of now have to add I think they do great work an sometimes need to realize the fate of all whom have only the issue of trust. Trust each other with open communication is a must! Had an upper body doc and one for lower! I've got previous nerve damage an lots going on with that an this last experience is NO ONES FAULT! I'm a science project I get that. But the love of these doctors an the trust from both sides in my case a missed communication an to totally reject me from the whole ROC ortho.write letters describing I'm never to return was the most heartbreaking sits an still is! Y'all don't understand why or what my whole world had been a huge part in my hip surgery. I was really scared to even go there but my pain was horrific. So I did what was needed to get me through my day! I just wish my doctor would stop an realize I don't throw blame an didn't mean to do what happened an I needed help over all. Being on STATE ASST NEEDING CAREGIVERS TOTALLY UNRELIABLE AN LOOSING MY PARTNER who was the only understanding an caring who could deal with it all is so rare an feel so empty to loose my ortho. Has to be the worse mental pain of it all! Please understand it's NO ONES FAULT IT WENT HORRIBLY WTONG! Mostly cause of past spinal injury an MRSA! I got from OHSU MANY MOONS WHEN THE EPIDEMIC BROKE OUT THERE!! No joke all compounded my surgeries. But I'm in need of one an Yall no my history from 2016 I do believe an both knees excellent an both hands!! Allow me the curtesy to speak my truths to yall with hope! Thank you Deb W. Early in the year 2018 For example: I'm dealing with so much loss in my world most wouldn't had been as strong as I am. But even then we have moments of defeat so I'm asking to continue my efforts with my docs. Please!! I had both complete knee replacements an prosthesis knee caps worked out great an at that time cuz I couldn't hardly walk in my home let alone down 22steps to get downstairs I smoked almost two packs of cigs a day an now at this very moment need both hip replacements done saw the xray an was said can't do surgery till I completely quit smoking? Wow what part of they're suppose to help not hinder! Got bone to bone joints, bonespures an bursitis in both hips. Had injections didn't work an I've had to go to urgent care an ER CUZ I couldn't stop yelping with horrific pain. That's hindering from my siactic nerve disorder when my back was brokAn the PA said well that should give you enough insensitive to quit An has to be for month plus STOP BUYING THEM nothing else I can do an I was blown away! Why do I feel discriminated against. Now come back in ANOTHER MONTH? Seriously I thought clearly you've never had a legal habit told a month ago insurance compNy is why an now he says we're not doing it till you've stopped an will go test make sure! So I get to be stuck at home Zagreb walk most days it's to painful an the more I can't stay busy more j smoke! Way to stressful an I called my insurance company to find out why we're not looked individually cuz not everyone situation is the same! I'm healthier lost a ton of weight an able to care for myself with three cats,bearded dragon an a big back porch full plants! That goes without saying just moved not long ago! read more

great doctor and won't bedside manner. honest and to the point. I would recommend him to anyone who wants the best service and best results

Dr. Huberty was incredible! He is patient, he listens and he he explains everything so well! My shoulder hasn't felt this great in years. Everyone I have been in contact with over the last 9 months at ROC has been great! Thank you Dr. Huberty!! read more

Love Doc Adam's and Doc Hanzlik amazing group of Docs they know there stuff. Doc Adam's is so patient and helped husband with knee surgery. Only improvement I would add is the wait time is very long. Waiting in back room from 45-60 minutes after scheduled time? I feel there worth the wait schedule accordingly. read more

Had my right knee replaced October 9th 2019 by the same amazing team. ROC Orthopedics in Oregon City OR. Everyone there are great and I've never gotten that feeling where sometimes you don't ask questions because they seem to be too busy. It is always a pleasant experience to go to my appointments. Everyone is helpful and thorough, just a wonderful group of people read more

ROC orthopedics and especially Dr. David Huberty are skilled professionals. I have received care and surgery on my shoulder and most recently for carpal tunnel. He was recommended to me by both his patients and professionals that I know who have worked with him. All said they would seek him out if they needed any ortho care. Thank you ROC for your help in making my life less painful and more mobile!! read more

Dr. Ballard damaged a nerve during surgery and put in the wrong size. (hip replacement).. As a result I still have, years later, a numb foot. In addition the longer leg caused my body to twist so I have difficulty walking. I could go on. What he said to me after the foot drop diagnosis and incredible pain was "things happen in surgery". His office then failed to make the required follow up appointments. That was not a problem as I would not have gone, but it is interesting. I am not even sure I needed the surgery as I was not in pain but I listen to his advice. I apologize for waiting so long to write this review. I don't want anyone else to go through what I did. I am sure he has performed many successful surgeries. But mine was a mess and his attitude and the horrible attitude of his assistant was astonishing. read more

Front desk very welcoming and efficient check in process. Erin was super personable during my appt. very detailed questions to me and explained my x-rays for ease of understanding. Also, was very clear with my "Next steps". Highly recommend! Thanks, read more

Dr. Shane Hanzlik is a brilliant, caring and honest doctor. I had to have two knee surgeries and will be having shoulder surgery with him soon and he's hands down the best doctor I've ever had. I highly recommend him for any orthopedic needs. The entire ROC team is committed to patient care and recovery. read more

I had Morton's Neuroma in both of my feet (for years!) before I got brave enough to look into fixing the issue (I made the mistake of getting on the internet and reading about this type of surgery, so I was reluctant.) I was referred to Dr. Feinblatt. After carefully doing the checks and balances we both decided I needed surgery. He did the right foot first. I was pleasantly surprised at the outcome and how quickly I was able to get to normal activities. After the healing was complete, we then did the left foot. Same good experience. I am so sorry I waited so long to seek help. Dr. Feinblatt did an outstanding job for me. My feet are much improved. It is obvious he is a no-nonsense physician who knows what he is doing. I highly recommend him. read more

Dr. Bradford T Black was disrespectful, dismissive, and did not even complete his due diligence. I went in for an injury I had been dealing with for quite some time and had x-rays taken for. Upon arriving, we waited for over an hour between the waiting room and the exam room before we were seen. Once Dr. Black finally had the decency to meet with us, he asked for the story behind my injury. He frequently interrupted me, dismissed things that I had said or that other doctors had said regarding the injury, and reluctantly conducted a bare-bones range of motion test. After the range of motion test, he told me that I was fine. I protested as this had been an injury I had been dealing with for more than a year and he stated that if that was how I felt I should get an MRI and come back to see him. Upset with Dr. Black's gross negligence, I found another doctor who had no issues identifying the injury and started treatment immediately. He did not require a several-thousand dollar MRI like Dr. Black claimed he needed. He did not dismiss me, or interrupt me the way Dr. Black did. He found the problem quickly and even conducted another range of motion test which he determined was not at all congruent with Dr. Black's findings. After this awful experience, I later received a bill for over $200. I think it's disgusting that a medical practitioner can shrug off patients, bill them for doing nothing but wasting the patients time, and treat them with such blatant disrespect. This is not something that should go unnoticed as we rely on these professionals for our health and well being. Due to this, I will be contacting the Oregon Medical Board and informing them of everything that I experienced. It's obvious through the reviews on google and on yelp that I am not alone in these kinds of experiences, and I cannot believe this has been an issue for so many others. Please, don't continue to fill someones pockets for taking advantage of the sick and injured. Find a better practitioner that won't waste your time and money. What Dr. Bradford T Black is doing is not acceptable. Beware of this facility and this practitioner. read more

Everyone rushes to leave a bad review, but you rarely hear from the patients who have had great experiences. My wife and I have both been patients here on more than one occasion. The location is convenient and the office is easily accessible. The staff have always been professional and helped to expedite our service in any way possible. Thank you ROC for literally getting me and my wife back on our feet. read more

My Primary doctor referred me to ROC for a torn Meniscus in my right knee. (52 years old and it happens). All the staff were great and Dr. Black performed the surgery. It has been a good recovery (13 days now) and I am very happy with results. Pain was managed well and he only needed to make two very small holes to perform the procedure. The surgical staff at Oregon City are great. Super friendly and very professional. Thank you Dr. Black and team. Dave Meyen read more

Had this not been the only orthopedic services in knew of in Oregon City, I would not have gone there after my initial contact. Their phone system is awfully, sending me through automated loops and disconnection before I actually connecting with a live person. The office is behind another building, with no building #s or identifying signs visible from the main street. Once I found the building and the office, I was spoken to in a condescending and derisive tone, no personnel wore name tags,or identified themselves in any way. When I remarked on this, I was simply told that's not the way things are done here, and was argued with when I suggested it might relieve stress for patients and was told their patients weren't stressed. Who goes to a doctor if they're not experiencing some form of stress? I was referred for diagnostic imaging and was told by the fray tech I had a blood clot, and had to remain in her office while it took her 45 minutes to get through their phone system to inform them. She then told me I needed to go pick up a prescription from my pharmacy. That was 4 weeks ago, and in yet to hear from ROC with any follow up or explanation. I did call 3 weeks ago and asked to speak with a supervisor. I spoke to an assistant office manager, explaining the office manager was on vacation. She took copious notes of my complaints, said she would male sure the office manager would see them when she returned in 3days, and to expect a call from the office manager. The only communication I've had from them was an email I received yesterday informing me that they were passing on the cost of PPEs to the patients, so expect pay $20 at each office visit. If you don't care about bedside manner or customer service, I believe there medical knowledge and practices are good. I, however, expect to be treated courtesouly and like a person, not just anotherbody when I go for medical treatment, and would not recommend ROC, Oregon City to my enemy. read more

I had a left total knee replacement June of 2016. About 9 months ago I began having pain in my left knee. It gradually got worse and was radiating down to my shin. I made an appt to have it checked out. They did an x-ray of my left leg and I was told that the implant in my knee was loose due to faulty cement. I was referred to Dr Adams for a revision. I saw him and he said he needed to rule out an infection of my knee. He took some fluid off my knee and sent it to be tested. He said it would take 2 days to get the results. 13 days later I've heard nothing. I've called the office 4 times so far and no one has called me back. Either this office is totally incompetent, or else they just don't care. I'm finding another physician! read more

I went to ROC previously and had a bad experience, so when I was given a new referral their I was very apprehensive. I went to see Mr Boyle, and he completely made up for the first appt,( who was with a different caregiver.) He took the time to hear what I had to say, which was one of my other complaints. I am very happy with the service I received and would like to say THANK YOU, I am very pleased. read more

I have ZERO complaints on the doctors at ROC. I have always been impressed by the friendliness of their staff and the care we have received from the three doctors we have seen for a broken shoulder and 2 hip surgeries. My only complaint is trying to get through on the phone. I have never been able to talk to someone the first time I call. After waiting for 20-30 minutes on hold I end up pressing "0" to have someone call me back later in the day, which sometimes is fine but today, not so much. So, off to the ER we go. And yet, when I am in the office I don't see them being hammered with phone calls which makes me wonder if they just take messages and don't even accept phone calls. Doctors and office staff are amazing! Phone system wait time, not so zesty! read more

Dr Black is the man!! If you need a great doctor for any orthopedic needs go Black. Dr Black got me back on my feet after breaking both my legs. His skills and staff are awesome!!! read more

Dr Black, & all the staff at ROC Orthopedics, have always treated my husband & I with respect. Even though we moved 100 miles away, every time we have an issue with one of our joints, we look at each other & say "ROAD TRIP!" Haha. We won't even try the Ortho surgeons where we live, as Dr Black (& all the drs, honestly) is amazing. read more