I went to another provider and they wanted to do a cocular implant. Don't want a hockey puck on my head. Pacific Audiology found the right hearing aids for my condition. Extremly happy with results. read more

Have been coming to Pacific Audiology for several years and have had exceptional, professional service throughout. Very knowledgeable and competent team. read more

The doctor and most of the support team were nice and easy to work with. I ordered molded ear plugs for sleep as well. After returning to pick them up, the Doctor was able to spend some time showing me how to best use them. After a few nights it became unbearable to wear the ear plugs. The pain they caused kept me awake and my ears felt like they had been in a fist fight. My calls and email to the clinic were never returned. While I appreciate that these were custom made and likely non returnable, some common curtesy would have been nice. read more

I will NEVER recommend this business! They are not forthcoming about charges for services. The billing person I spoke with about my bill acted like she couldn't care less, as a result I was sent another invoice that now states I am overdue! To anyone seeking audiology care.... stay away from this company! read more

They didn't do well by me. I got a Phonak, which was no improvement from my Oticon. Programming was poorly done. I got a refund minus $100, so no more need be said. read more

I have called Pacific Audiology several times and left 3 voicemails. I have filled out the patient application 3 times. I received an email from them. I responded and never got an email or phone call follow up. I just moved here from Hawaii and was hoping I could find a good audiologist as I have several ear issues. Very disappointed in the way they treat their prospective customers. read more

Turns out I'm not losing my hearing! Yay! The doctor was super helpful and very thorough. read more

Now I know how others felt when discriminated. It's very unpleasant and would never wish it apon anyone ever. The anger I feel to pacific audiology clinic is making me unwell for years I have needed hearing aids and finally I have a way to get them and pacific audioligy clinic and the people that work there are not good people. I have severe ADD in diagnosed and everything I stood taking my meds because of health reasons so now I deal with it on my own and have major difficulties doing so and I missed a appointment at Pacific audioligy clinic and they want to charge me 200 dollars for a mised appointment I'm just on the other side of the fence with homelessness I don't have any money and I have been going to the clinic for 6 to 8 months to get my hearing aids and they absolutely refuse to give me my hearing aids without paying them 200 dollars well in my effort to resolve this met two other people with somewhat the same thing happened to them at the same clinic the only difference was that mine is 200 and there's was 50 both of them paid 50 dollars for there mised appointments and the only difference from me then them is I'm male and they are both female.u know it sounds crazy but they both said that they were well spokken to and had a present experience with them and I have had nothing but hostility from them from the first day I went there they have been rude relly rude to me and hurt my feelings on several occasions and there is no other place i can go become of insurance reasons and they know it long story short a year later and no hering aids and i have to start all over someplace 39 miles away if your a man do not go to this clinic you will not have a good experience i promis they shuld be shut down but what can one person do right read more

I recommend Pacific audiology because of the care. Took the time to make sure I was completely satisfied with my new hearing aids. I would definitely recommend investing in your hearing health. read more

Pacific Audiology Clinic is the perfect place to go for your hearing needs. The audiologists are professionals. The testing is thorough and your questions are answered. Appointment reminders help make sure you don't miss your appointment and there is little to no waiting when you get there. Thanks to Pacific Audiology, I can hear clearly again! read more

Very satisfied. I got my previous hearing aids from Costco. They were fine, but these are a step up. Dr. Bradley was helpful in connecting the aids to my IPhone and made sure that I felt comfortable using them. The office staff arranged payment through my insurance. Appreciated being able to test the hearing aids for 2 weeks before purchasing them. read more

I was really impressed with Director of Audiology, Katy Mawson. She was very knowledgeable and answered all my questions. She was personable and took time to give me the care I needed. Plus, I love having reminders sent to me in the mail. Helps me to remember about appointments! read more

Friendly, caring people at Pacific Audiology-- appreciate you all‼ Helped me with my lost hearing aide and got it to me so fast!

Pacific audiology has been a real life changer for me. You seriously cannot get better service than these guys.

I am a new client at Portland Audiology, having recently moved to Portland from Berkeley, CA. I was very pleased with my hearing aid clinic in Berkeley and wondered if I could find any place that was comparable in Portland. After doing some research I found Pacific Audiology. I have been delighted and pleased by the professionalism and caring treatment I've experienced at PAC. I highly recommend them...they are a 6 in a 5 star scale! read more

Pacific Audiology is great. I am a first time hearing aid user, and they are walking me through what to expect and how to learn to train myself to use the hearing aids with glasses, masks, hair and kind of small ears... They have all kinds of ideas for how to overcome changes to my old habits. Thanks for your help and understanding, Pacific Audiology. read more

This is the first pair of hearing aids so I had a lot to learn. Dr. Mawson explained the different types and after my testing we went over the best choice for me. The first appointment felt a little short as I still had questions but Dr. Mawson gave me some brochures encouraged me to do some reading and come up with questions and she would call me in a couple days. That was very good advice. She called me and answered all my questions and we settled on a type of device. They got me back in quickly to do my ear impressions. Everyone is friendly and helpful. read more

Was referred here for a hearing test by my primary care doctor. Had a test, found out that I was going to need hearing aids. The staff here was very good, answered all my questions, gave helpful information which enabled me to choose a good hearing aid option for me. I really like the staff here, Dr. Mawson was great! I will not hesitate to return here for anything that I would need for my hearing issues in the future. I would definitely refer any friends or family if they were to need see an audiologist as they were very good. read more

I have been more than pleased with Pacific Audiology. Before deciding on what hearing aids to purchase, she had me "test drive" five different ones over a several month period. Now that I have purchased them, each and every concern or issue is fully addressed by Dr. Bradley. I cannot more highly recommend them! read more

They are great. Always looking out for your best interest. If you have any questions they are never too busy to call you back. Thank you so much. read more

I highly recommend Pacific Audiology. They have been most helpful through the annoying process of: 1) Admitting that you can't hear! :^) 2) Assisting in selecting the appropriate hearing aids and accessories. 3) Advice about cost, financial assistance and plans for those of us who find coming up with the purchase price in one lump sum. 4) Providing answers to questions, demonstrating the necessary care of the hearing aids and accessories while being a good source for supplies, including long lasting German batteries. Lexi, at the front desk, is brilliant. She is knowledgable, up-beat and super helpful. What an asset she is to the business. Both Alisa and Allison (the audiologists) have worked with me over the past three years with great patience, while providing helpful information when asked. Wearing hearing aids is something we'd all prefer not to have to do, but Pacific Audiology takes much of the frustration out of hearing loss. read more

I had an appointment with this clinic for last Friday afternoon. They made sure to call on Wednesday and confirm my appointment as well as make sure I knew there would be a $50 cancellation fee if I didn't make it. Well, I was on my way to the appointment when they called, 5 minutes before I was supposed to be there, and cancelled on me. Where's MY $50 cancellation fee?! Very rude and just unacceptable. No way am I doing business with them if they are that inconsiderate. read more

These ladies know how to give good service. My first visit several years ago, I was referred to Pacific Audiology because of problems with my hearing aids (purchased elsewhere & I would never return there.) I fully expected to be sold new hearing aids,, but instead, they fixed the problem and I used the hearing aids several more years. Today I got an upgraded new set and couldn't be more pleased with the service, the price, and the quality. I highly recommend Pacific Audiology! read more

Great staff they truly care about their patients. They take the time to be sure you have the best quality of hearing.

My husband and I both are patients at Pacific Audiology. As first time hearing aid users, they made the experience seamless. We had an idea of which hearing aids we wanted. Since the product was new to the market, it took a lot of back and forth on their part to make sure we had insurance coverage and to make them available quickly. Pacific Audiology kept us informed during the process and their follow up has been very thorough. Dr. Bradley is very experienced and knowledgeable. She is patient, answering all our questions and anticipates our needs. Everyone has gone the extra mile during this difficult pandemic period. We have had a very good experience. read more

Great staff. They are very friendly and they kept me updated on my appointment. I visited the Macadams location and I am very happy with my experience. read more

This audiologist is the very best I have ever seen. I've been wearing hearing aids for 20 years supplied by chain stores and independent retailers. Never have I had service so pleasant, professional and effective. When one of my hearing aids got lost at the manufacturer, Pacific Audiology obtained a new one for me at zero cost. Even though my hearing has been stable for the past 2 years, I look forward to every visit. read more

AMAZING! They will change your life. If you have family members repeating themselves around you, if you can't hear phone conversations as well as you used to, perhaps just not hearing well. You owe it to yourself to get your hearing checked. Pacific Audiology staff and providers are very sensitive and welcoming. I NEEDED hearing aids, they walked me through the process from hearing check through all of my options. I remember the first day home with them in (you can't see them at all), my daughter looked at me and said "papa, you can hear me," I had no idea it (my not hearing) was impacting our relationship. Come hear and get checked, you owe it to yourself! And Pacific Audiology is great all around. read more

Very professional with a pleasant demeanor. Also very thoughtful and dedicated to helping their clients.

Went in thinking I was going deaf and came out hearing just fine. Dr. Allision Bradley was who I saw there and she was reassuring and professional. She was able to take care of the issue with one office visit and sent me home with a list of to-dos in order to stop a recurrence of the same issue. Would recommend and revisit this clinic. read more

The receptionist was being very unprofessional when answered my phone call. She put me on hold for almost 30 minutes and completely forgot about it. It happened twice! read more

They don't follow through with promises and don't return phone calls. Terrible customer service!

The people that works there are wonderful! One person know some ASL (American Sign Language) which helps me out a lot since ASL is my native language. Since I have went there to get a new hearing aid, and I finally got my new hearing aid which I love so much and I feel really great and happy about it. They are really nice people and they talk slow and not too fast which is fair and more understandable for me to understand. I would recommend anyone who is looking for new hearing aid to go see them and make an appointment with them! :-) read more

I have found Alison to be a very competent audiologist. She explains things well. She provides great after-sale service. Her front desk person is welcoming and courteous. Excellent if you need testing or a hearing aide. read more