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Corte Madera, CA

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HearingLife

5.0 (1 review)
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Updated 2 weeks ago

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8 months ago

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Audiology Services of Marin

Audiology Services of Marin

3.1(10 reviews)
1.5 mi

I came to Audiology of Marin as a referral from a friend. I found their office to be fast,…read moreefficient and professional. I came because I am starting to have a hard time hearing. I found their testing to very easy, after they sat me down and explained my results. Someone who is in sales myself I didn't feel pressured to buy hearing aides. Hearing aides are an investment and need to feel comfortable. I wanted to make sure it had all the features I needed to help me with my daily tasks. The prior reviews I feel don't seem to reflect my experience and I'm giving them 5 stars for their professionalism, kindness and how they handled the whole process.

You owe yourself a visit to Audiology Services of Marin. I have experienced hearing problems for…read morethe last number of years and have been examined, tested and diagnosed by several professional organizations. That, in itself, tells you everything. After being referred by my ENT I made an appointment with ASoM and expected the same "treatment" (both professionally and emotionally) by these folks. Boy, WAS I WRONG! My session lasted about 45 minutes and the instructions were clear, precise and professional. Not once, during my examination did I feel pitched, exposed or pressured into purchasing ANYTHING. The audiologist was incredibly well informed and well structured during my entire evaluation. She took the time to explain what each test was designed to diagnose as well as the results of each test. Within a week I received, by mail, a comprehensive evaluation of my visit. I scheduled a follow up appointment and was, once again, amazed! Yes, the "quality of life" can be improved in some people with the purchase of hearing devices and I left there with a total understanding of my hearing condition. They took into account my financial situation and NEVER pressured me into a purchase. Not ever a suggestion! They were even willing to lend me some "demo" units so that I could experience how my hearing loss could be altered in my day to day living. Throughout my entire experience with Audiology Services of Marin I felt that I was treated with respect, understanding and (most of all) compassion. I haven't spent a nickel out of my own pocket and continue to receive incredible audiology care and treatment. I believe that this organization treats hearing maladies above, and well beyond, the sale of devices. Not one email, snail mail or unwanted contact was ever received by my since my initial visit. Thank you for your continued professionalism and respect for your clients. I am sure that your business will continue thrive based on your attitude towards your profession. Like I said in my opening statement ... You owe yourself a visit to Audiology Services of Marin.

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Michael Shapiro, MD

Michael Shapiro, MD

3.4(39 reviews)
1.5 mi

I was hopeful I'd receive care for an ear infection that was lingering after my strep and URI had…read moreresolved. I was told in advance about the $175 new patient fee, which seemed odd, but my long-time ENT had relocated out of the area, so I was desperate. Issues: unlike almost every doctor in Marin, Dr Shapiro is unable to access MyChart; despite requiring me to fill out 6-8 pages of paperwork online prior to my appt, I had to redo it on their forms in the office; I had to produce & hand over 3 forms of ID. So, I handed a credit card, 2 insurance cards, CDL, and filled out redundant forms. The woman at the front desk handed my cards, receipt for $175, and copies of forms. I completed the same questionnaire I filled in on line and took it to the front desk. After waiting 45+ minutes past my appt time, I was called. Dr. Shapiro quizzed me on where I had worked and what I did for a living, then dismissed my career as uninteresting. He spent under 5 minutes looking in both ears and holding up a tuning fork, which I could hear. He said he didn't know what I wanted from. Fewer than 5 minutes earlier, I told him precisely what I wanted: how much of my hearing loss was due to my infections and what was permanent. He handed me a card of an audiologist and told me to make an appt. He spent less than 5 minutes with me. He made it clear that I had to use that audiologist because he got a referral fee. Later, at home, I received a call that the office was closing. I could pick up my credit card the next day! I didn't realize they held onto it. Yep! The doctors' policy. I asked them to send it. I called the following day. They weren't open until 10 am, closed from 11-2, and were leaving at 3! I reported it stolen. What way is this to run a supposedly professional business?

Dr Shapiro is kind, efficient, and doesn't make anything complicated…read more I have been going to him since DR Pletcher retired and that was decades ago. He doesn't recommend stuff you don't need. He cares and has a great offive staff, too

HearingLife - audiologist - Updated July 2026

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